Update was not an improvement
The app is different now and is requiring email and not allowing use of the phone number. It wants me to verify my identity by sending a code. I enter the code, and the keyboard never goes away. It won’t allow’t scroll enough to submit, so the app is now useless.
New update 👎🏻
Before I was able to access all needed information for my account including bill statements WITHOUT email address. Now I am REQUIRED to add email. Pushing 3rd party add trackers & 3rd party advertisement
Not better!!!!
I want to put in my PIN number! Not type all those letters and numbers for an email just to make a payment! That’s ridiculous! You already know it’s me from my phone! I hate it here! Your service sucks for the whole summer to date! No one can hear me on phone calls. I have to use my spectrum phone for that. And I never thought I would say that spectrum phone service is now better than metro by tmobile. Yall suck now!!!!
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New update sucks
Before they updated and integrated AI chat assistance bot. It was running smooth, easy to use and now its glitchy slow absolutely tedious. You was able to control who’s on the wifi and limit access to certain devices now you can’t even access it to change your password. Please fix it
What update?
The update says that one no longer needs a pin to sign in just open the app and go. Sadly, that is not what happens. It’s still prompt to put in a pin and guest, you still gotta go back in and put a pin in. Utterly defeats the purpose. Just let us put our telephone number or email in and call it a day like every other carrier.
Better but still bad👎🏾👎🏾
Better but still bad👎🏾👎🏾
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