myMetro® User Reviews

Customer Experience

Positive experience79.5% of reviews
Neutral2.9% of reviews
Negative experience17.6% of reviews

~ Based on 1,413 written reviews from the US App Store.

What users say

Is myMetro® Safe?

myMetro® appears safe based on user ratings. AppsHunter Safety Score for myMetro® is 94/100.

This assessment is based on 144,870 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.4% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 144,870 App Store ratings for myMetro®.

Is myMetro® Legit?

myMetro® appears to be a legitimate app. AppsHunter Legitimacy Score for myMetro® is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Network issues all the time

This app has so much network issues you select a tab and can’t view anything because of network issue

TERRIBLE

If you can avoid getting this company PLEASE DO IT!!! This is by far the WORST company even a child can afford! They lucky the customer service isn’t open . 72hrs ONLY TALK AND TEXT ! NOT WEB !!!! Who are yall NOT to include web ? This is a downgrade LOW BUGET company ! Avoid it all cost !

I do Metro PCS

In 2003 I was joined with Metro PCS.
And in this union rebirth 3 cell phone children. After all we’ve been through Kindergarten vacations college shopping sprees, they gave up and went their separate ways. But as for me till death do us part❤️ I now pronounce you myself Cellular service for life💍.
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Time Zones Gateway

The manage your gateway in app scheduling is scheduled for the wrong time zone when your gateway and iPhone are on the right time zone for internet. Troubleshooting and multiple calls-No way to correct it.

Bring back Face ID

Please bring back the option to login with Face ID or your pin

Terrible

I’m am soooooo disappointed I’ve been with metro for many many many years I pay for 3 tablets and my phone and the service as per the last few months has been horrific Constantly searching for service Seems as if none of their towers are working and whenever I go to my local metro store I get the run around Totally disappointed
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Shortcomings

June 30, 2026 same failures even after update.

June 23, same failures.

June 16, 2026 Once again, again the app is updated and the Tuesdays rewards for 7-eleven still don’t work.

Thank You

Loving my service w/ Metro 🫶🏽👍👍🙌⭐️⭐️⭐️⭐️⭐️

Shortcomings

June 16, 2026 Once again, again the app is updated and the Tuesdays rewards for 7-eleven still don’t work.

Rewards

The Tuesday rewards never work. Always say there is something wrong and to try again later but never works at all.

My metro

I’ve been with metro for years, they have always came through, I’ll never change phone company’s, I have it good here.

metro T-Mobile

great app

Great customer service

Bob Wallace store in Huntsville Alabama will take good care off there customers, never had an issue,

We deserve more

I have been with Metro since my first cell phone. They don’t offer me any upgrades or anything. I bought a iPhone 12 Pro Max from them cash money and they still won’t give me any upgrades and I am upset

Me gusta

Excelente

No work CCTV

My camera’s are undetectable on T mobile WiFi & Comcast they worked !

My bill

I been with metro for many years and still can’t pay my bill on the app I’m tired of going to the metro store being charged more then I owe

Horrible service

I can’t not buy or do anything with my hotspot this whole service is completely stupid and retarted and a waste of time

FAKE APP BEWARE!!!!

This was made by a hacker named Abhinav Saxena who current works at a company called “ThoughtWorks”. If you run this app he will send an. ai to your network to steal all of your data. It happened to me and still is happening. Help expose this criminal, 1 star this app and report it!

Internet not working and 611 not answering

I’m not able to add the one time data top