Worst company ever
Too many changes, why can’t they keep things just the way they are! I hate metro, I’m moving to mint
No work
Nothing work on this bad app
every update makes the app les stable
i cant even log in because the keyboard wont disappear after asking for codes
Email code
New update asks for an email but when I put in the code it doesn’t let me submit, because the keyboard covers the submit button. When will this be fixed.
Enter email update
The update you made to enter email at log in is dumb asf. Fix that shot
Submit code (from email) button is covered by the keyboard
I use the app to make my monthly payments and use the T-Tuesdays rewards. It would be nice if I could enter my account but apparently we have a new email login which won’t let me login because the submit button can’t be reached. I thought they would fix this issue by now.
M
The best company, in network and great customer service!!!I have more than 8 yrs with them. I recommend it 100%
Don’t like the Sign in Change
Can we please go back to the pin sign in? I don’t wish to give an email. If not, I will gladly switch my business elsewhere.
Update was not an improvement
The app is different now and is requiring email and not allowing use of the phone number. It wants me to verify my identity by sending a code. I enter the code, and the keyboard never goes away. It won’t allow’t scroll enough to submit, so the app is now useless.
New update 👎🏻
Before I was able to access all needed information for my account including bill statements WITHOUT email address. Now I am REQUIRED to add email. Pushing 3rd party add trackers & 3rd party advertisement
Not better!!!!
I want to put in my PIN number! Not type all those letters and numbers for an email just to make a payment! That’s ridiculous! You already know it’s me from my phone! I hate it here! Your service sucks for the whole summer to date! No one can hear me on phone calls. I have to use my spectrum phone for that. And I never thought I would say that spectrum phone service is now better than metro by tmobile. Yall suck now!!!!
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New update sucks
Before they updated and integrated AI chat assistance bot. It was running smooth, easy to use and now its glitchy slow absolutely tedious. You was able to control who’s on the wifi and limit access to certain devices now you can’t even access it to change your password. Please fix it
What update?
The update says that one no longer needs a pin to sign in just open the app and go. Sadly, that is not what happens. It’s still prompt to put in a pin and guest, you still gotta go back in and put a pin in. Utterly defeats the purpose. Just let us put our telephone number or email in and call it a day like every other carrier.
Better but still bad👎🏾👎🏾
Better but still bad👎🏾👎🏾
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Member for over 25 years
Love my family plan the team in Vacaville,ca at the center is just super awesome
They don’t tell you
First of all, they don’t tell you to get the app, but all in all it’s easy for me to pay my bills. I don’t have to run to the carrier and helps me and my wife pay our bills. and helps our credit so we love it and we enjoy our rewards every freaking Tuesday. Yes.!
No network or data with 5G showing
The past three weeks in Richmond Va, I lose data connection all over the place by the Richmond airport down in Carytown near the VCU campus with it showing 5G up on top of screen.
T-Mobile lowered metro priority level
T-Mobile lowered metro priority level
Scammy
Crashes a lot. Doesn’t let you cancel through the app. App just lets you pay through it but doesn’t do nothing else apart from sell you more. Useless app
This app sucks balls
Whatever update yall did makes it damn near impossible to properly control and manage my module. It’s constantly and consistently frustrating for me
Got locked out of my account.
Went to my local Metro store and got a new plan and phone. Set my account no problem, set my pin and security questions. Downloaded app and tells me my info is wrong even though I have it written down and have exactly as I set it. All I wanted was to pay my bill on my phone….
App muy lenta
Deberían arreglar la aplicación no es funcional para nada. Intentas arreglar algo de tu información personal y la aplicación se cae diciendo que tiene un error. Se parece un poco a la app de Tmobile pero no la hacen funcionar de la misma forma
