App is ok
The app is fine no issue with the app. It’s a service that sucks.. Yeah it uses “T-Mobile” network, but the service is honestly horrible. Always lagging to send texts, photos or load anything. Switching services.
Mala
La verdad la señal no es genial y ahora la app terrible , llevo semanas sin poder bloquear dispositivos que dejó conectar por tiempos como los de mis hijos
T-mobile Tuesday perks
The deals on Tuesday keep getting sucker and sucker by every Tuesday they don’t give out nothing good or worth it anymore SMH especially now you got to spend $5+ that NO DEAL 👎🏽👎🏽👎🏽👎🏽🙅🏻♂️🙅🏻♂️🙅🏻♂️🙅🏻♂️
Review
The app worked great until the recent update. Now it’s practically unusable. Whenever I try to enter my information, the screen glitches and won’t let me scroll down to tap the Submit button. I’ve even deleted and reinstalled the app, but the issue still hasn’t been fixed. All I’m trying to do is check my data usage, and I can’t even get past this screen. Please fix this issue!
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Phishy... Very Phishy
They no longer allow you to use your phone number to log-in, and instead require that you sign-up for an email address and then use that to "verify" your identity—EVEN THOUGH the email provider won't check your ID like Metro Stores will.
Every single thing from the updated Terms allowing them to outright sell the content (not kidding) of you unencrypted SMS messages, to requiring you to signup for unsecured email accounts to sell even more of your private information, T-Mobile and all of its partners and subsidiaries are forcing customers—not asking for some added benefit, but FORCING customers to opt-out of the United States Bill of Rights in order to use their service.
It is unconstitutional. It is dishonest. It is outright criminal.
Every single thing from the updated Terms allowing them to outright sell the content (not kidding) of you unencrypted SMS messages, to requiring you to signup for unsecured email accounts to sell even more of your private information, T-Mobile and all of its partners and subsidiaries are forcing customers—not asking for some added benefit, but FORCING customers to opt-out of the United States Bill of Rights in order to use their service.
It is unconstitutional. It is dishonest. It is outright criminal.
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I’d give 0 stars
Fix your app it’s so annoying rn I can’t even proceed after putting the code, it doesn’t even let me press continue because the number pad in the way
Disappointed
Metro app is cornythey screw up my account now I had a new account with some email and address
It’s bad
This app used to be really good and now it’s sucks
Unable to sign in due to poor layout
The login requires a 6-digit verification code to be entered, but the "confirm" button is covered up by the keyboard with no way to close it and reach the button.
MyMetro app
Worst app ever! Will not let me log in to my account that I have had for 15 years. Call for help and no one can help. Time to look for another carrier!!!!!
Every time, the problem is not resolved for free.
Every year I get a new phone, and every year I encounter technical issues in your app when trying to switch my eSIM. Every year, I have to go to one of your stores and pay for a service that is supposed to be free—all because your app doesn't work. The fact that this issue hasn't been fixed for years is no coincidence.
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My metro
Great service.
Fix the login bug please!!
I don’t think ya’ll want my money because you haven’t fixed the login issue with the keyboard not going away to hit the submit button. Do you not care like wth man.
Do not get this service !
Customer Service is Horrible and they are not a honest company !
Leave the app alone
“We’re always updating the app for stability, speed, and polish”
Ever heard of if it ain’t broke, don’t fix it? App was great and so simple, then they made it a social media feed style that made things harder to get to what you need, but still usable. Now I can’t even log in at all because no one knows how to code properly. I bet Ai had something to do with this. There was no need for a new type of verification when the phone 2FA worked perfectly
Ever heard of if it ain’t broke, don’t fix it? App was great and so simple, then they made it a social media feed style that made things harder to get to what you need, but still usable. Now I can’t even log in at all because no one knows how to code properly. I bet Ai had something to do with this. There was no need for a new type of verification when the phone 2FA worked perfectly
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Less than useless
The app locks me out and nobody knows how it works customer care sucks and rheapp is coded horrendously.
Mala
La verdad la señal no es genial y ahora la app terrible , llevo semanas sin poder bloquear dispositivos que dejó conectar por tiempos como los de mis hijos
Will not give me my refund
They are full of bs I had tried the new promotion on the 18th of September they put in the wrong address so I never received my phone I was supposed to get my money back within 5 to 7 business days I keep calling since the 22 of September all the way up until about my refund and and now we are in October on the 17th they still have not sending it back to this the second time this has happened moral of the story they will not give you your money back for something they did wrong and no one has still reached out to me about the issue
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Forced Face ID
Tittle
Worst company ever
Too many changes, why can’t they keep things just the way they are! I hate metro, I’m moving to mint
