Reliant vs myMetro®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliant
Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.
- Track electricity, solar, and EV usage
- Remote Nest thermostat control
- Bill payment and management
- Account alerts and notifications
- Prepaid fund management
- Account plan management
- 24/7 customer support
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The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.
myMetro®
This app serves as a central hub for managing your Metro by T-Mobile services. Access account information, track data usage, and discover exclusive deals and rewards.
- Account management
- Data usage tracking
- Exclusive deals
- Rewards program
- Service information
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Introducing the myMetro app—your go-to for all things Metro by T-Mobile.
Screenshots
Verdict
Reliant and myMetro® both sit at 4.9 stars, but that hides the real split: 78% of myMetro®'s written reviews are positive against 45% of Reliant's. myMetro® also leads on chart position (#102 vs unranked) and ratings volume (145K vs 21K). Reliant's advantage is monetization model (free vs ad-supported). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Reliant against 4.7 for myMetro®. That said, the two scores are not equally well evidenced: myMetro® has 145K ratings behind it against 21K, so its average is the more settled of the two. Written reviews are what separate them: 45% of Reliant's written reviews are positive against 78% of myMetro®'s.
Reliant ships an update every 4 weeks, myMetro® every 2 weeks. Both last shipped on October 29, 2026.
| Parameter | Reliant | myMetro® |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (21K ratings) — better | 4.7 (145K ratings) |
| Positive reviews | 45.5% of reviews | 77.9% of reviews — better |
| Number of ratings | 21K | 145K — better |
| Update frequency | Every 4 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | — | #102 — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 233 MB | 672 MB |
| Age rating | 4+ | 4+ |
| Developer | Reliant Energy Retail Holdings, LLC | MetroPCS |
Customer experience
Reliant
myMetro®
User reviews
Reliant
From 21K App Store ratingsWhat we love
- 💳 Easy payment process
- 🔍 Detailed usage information
- 📱 Convenient mobile app
- 👍 User-friendly interface
- 🤝 Reliable service
Room to improve
- 🐛 Frequent app crashes and bugs
- ⏱️ Slow app performance
- 💰 Increasing electricity costs
- 🔒 Login and security issues
- 📉 Inaccurate usage data
myMetro®
From 145K App Store ratingsWhat we love
- ⭐ Outstanding service
- 💳 Easy to make payments
- 🔒 Secure account information
- 🚀 Convenient app features
Room to improve
- 🐛 App crashes and bugs
- 🔌 Connectivity issues with WiFi
- 💰 Unexpected charges and fees
- 📵 Account access problems
- 🤖 Poor customer service
Bugs and requests
Reliant
Reported bugs
5 issues- Login screen freezes
- Inability to make payments through the app
- Incompatibility with certain mobile devices
- Inconsistent app behavior across platforms
- Syncing issues with Nest thermostats
Requested features
5 requests- Ability to save payment information
- Improved app stability and reliability
- Expanded usage tracking and analytics
- Seamless integration with smart home devices
- Better communication on service changes
myMetro®
Reported bugs
4 issues- Login and authentication issues
- Inability to access account information
- Payment processing failures
- Incompatibility with newer OS versions
Requested features
4 requests- Improve app stability and reliability
- Add more self-service options
- Enhance user interface and experience
- Provide better transparency on pricing and fees
In-app purchases
Reliant
No in-app purchases
myMetro®
No in-app purchases
Questions
Is Reliant free?
Is myMetro® free?
Which has better reviews, Reliant or myMetro®?
Do Reliant or myMetro® have ads?
Which is updated more often, Reliant or myMetro®?
Other comparisons
