T Reviews: Is It Legit?

T-mobilitat
T-mobilitat
Autoritat del Transport Metropolità de Barcelona

Customer Experience

Positive experience5.0% of reviews
Neutral0.0% of reviews
Negative experience95.0% of reviews

~ Based on 80 written reviews from the US App Store.

What users say about T

Is T Safe?

T-mobilitat does not appear safe based on available data. AppsHunter Safety Score for T is 33/100.

This assessment is based on 81 user ratings, with an App Store average of 1.2/5.

Safety Analysis

3.7% of ratings point to a safe experience
0.0% of ratings suggest some concerns
96.3% of ratings point to a risky experience

~ Based on 81 App Store ratings for T.

Is T Legit?

T-mobilitat appears to be a legitimate app. AppsHunter Legitimacy Score for T is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wasn’t able to use it

Doesn’t work. I tried to use it but the application doesn’t send you any OTP or email to activate the account. Had to buy a physical ticket anyway

Useless

Doesn’t work!

Useless for tourists

In order to use the app you need to share your personal documents, like a passport. How about no? Then you must download another garbage app called Cartera T Mobilitat which then tells you that you must switch the country of your App Store to validate and use it. Wtf? How are these developers so dumb???
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Doesn’t work

We are travelling from the UK and the bus driver said we needed this. I uploaded my passport (yes it required this! 😵‍💫🫪), all my personal data and photo. I received the confirmation email, activated my account but the App doesn’t let you in: “Login failed. Try again later.”

Two days later it still says the same.

Try resetting password: “An error occurred”.

There is a message in the virtual wallet (a separate App) saying you have to change the country of the App store but this will disrupt other Apps. This is not workable. Why then can you download the App on the App store (no country change needed), signup and upload all personal data only then to discover it can’t be used?!?! Whoever designed this App and the UX process should be fired.
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Despropòsit

Mentre que la resta del món ja fa anys que accepta targetes de debit/crèdit als terminals d’accés de transport public amb Apple Pay, i el numero de targeta actua com a identificador d’usuari i només pagues pel que viatges, el govern de Catalunya continua malgastant en sistemes obsolets i porqueries d’aplicacions com aquesta.
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Terrible for users who are not Spanish

The app does not let me complete registration without changing my home country in the app store to Spain, which would then cause me to lose some of my iOS subscriptions. Also the telephone number field does not allow enough characters for UK phone numbers. Overall a terrible app.

Appalling app

Utterly rubbish. The developers of this app should be ashamed. I’ve traveled all over the world and never experienced an app quite as useless as this one for setting up and being able to use.

Don’t work

Sad how bad this app is

Don’t bother

If you have an IPhone it will not work as it just opens Apple Pay and not the ticket that you’ve paid for. Just buy a physical ticket when you get there

Can’t even create account

I meet the requirements for the password and does not accept it, can’t even create an account. Why don’t they upgrade this app with 1 star review overall?

Fantásticamente mal.

La aplicación no permite acceder con la cuenta anterior, aunque se cobró el dinero por el abono mensual, pero aun así no funciona. Los empleados del metro no dejan pasar, a pesar de que ven que el abono está activo y pagado. Sorprende el nivel de los desarrolladores de IT que crearon esta aplicación. Solo queda desearles que en su vida utilicen productos de calidad similar…
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T-mobilitat wallet does not work

I paid 50 euros for a 90 day pass on my phone. I thought it would be easier than using the plastic card. After a few days of using it without issue the tmobilitat wallet stopped working and now only shows a white screen.

Not reliable

This app is not working

Useless

This is hands down the most useless app I’ve ever encountered. iOS already has a feature that lets you use it effortlessly—just place your iPhone near the NFC reader, and the doors open. But no, TMB had to make things complicated yet again. And let’s be real, the UI/UX is an absolute disaster.

No funciona

No em puc registrar perquè no m’han enviat el codi. L’he demanat 3 vegades. No sé què puc fer 🤷🏻‍♀️

Fire yours Dev team

This is the worst app I have ever tried. It doesn't work at all. It’s like a children without any experience did it.

Doesn’t work

I charged my transport ticket and I wasn’t able to validate my ticket in any BCN bus. It takes ages to arrive and isn’t working. Well done!

This app is useless

I can’t even login because it’s not sending the activation email to me. The app will also not scan my card. I’m going to have to go to the office in person, which means this app is completely useless.

Gateway to bureaucratic nonsense

The app is a mess. Moreover it is largely useless unless you go through interminable bureaucratic nonsense online beforehand, whereby you are expected to submit passport id details to register, have these validated etc etc.

To buy a bus ticket. A bus ticket.

The whole thing insane, wasting travellers time and effort and keeping idiot bureaucrats in jobs.
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Least usefull app

The point of an application is to make your life easier. This application does the opposite that it’s so useless and it doesn’t make any sense that you have to scan your card to be able to see your balance of to top it up.

What a waste of time going through the hoops to download it.