High-Pressure, Low-Pay and Extremely Unfair to Drivers
In my experience as a driver, this app and platform create an extremely high-pressure working environment while offering payouts that are often far too low for the actual time, mileage, airport traffic, waiting time, tolls, vehicle expenses, and level of professional service required.
Drivers are expected to make decisions on offers very quickly, often without enough time to properly evaluate all the trip details. At the same time, cancellations, reassignments, penalties, and performance metrics can have consequences for drivers.
Communication is also a major problem. Transfeero frequently tells users to contact support to resolve issues, but I have repeatedly attempted to communicate by email and directly with support regarding serious concerns without obtaining meaningful resolutions. Saying “contact us so we can discuss the issue” means very little when the actual concerns are not properly addressed.
I believe Apple should closely review the practices associated with this driver application, including how offers, compensation, penalties, trip reassignments, and driver communications are handled. Drivers providing professional transportation services deserve transparent pricing, clear rules, reasonable response times, and fair treatment.
Drivers are expected to make decisions on offers very quickly, often without enough time to properly evaluate all the trip details. At the same time, cancellations, reassignments, penalties, and performance metrics can have consequences for drivers.
Communication is also a major problem. Transfeero frequently tells users to contact support to resolve issues, but I have repeatedly attempted to communicate by email and directly with support regarding serious concerns without obtaining meaningful resolutions. Saying “contact us so we can discuss the issue” means very little when the actual concerns are not properly addressed.
I believe Apple should closely review the practices associated with this driver application, including how offers, compensation, penalties, trip reassignments, and driver communications are handled. Drivers providing professional transportation services deserve transparent pricing, clear rules, reasonable response times, and fair treatment.
Show more
PProdriverus
Nice experience
Its really nice app to use and get more profit
ASAbdessamad sami
Scammer
As a driver I went pickup location and waited long Time passenger didn’t respond never so did no no show provided profs and they didn’t payme 2 times .
Jjirhatt
Sound
Notification sound doesn’t come when the ride comes on the app.
MMuzallif
Reservations
Some drivers are able to secure reservations immediately using bots or other software, meaning there is no fair distribution of reservations—this needs to be addressed. And Another issue is that even though I contacted customer service and told them my car was in the wrong class, they told me it couldn’t be changed—which is ridiculous.
Show more
Jjirhatt
