Excellent customer service
Destiny was amazing personality and helpful a lot , she is Cain and sweet wonderful customer service, I be back at this tacocabana location , I recomend 100% come enjoy at this location !!
Confusing & frustrating
I downloaded the app to take advantage of a Tuesday bogo special. After spending ~30 minutes trying to figure out how to use the app to get the special, I gave up & made my meal @ home. TC needs to rework this ’rewards’ app to make it actually rewarding to use. Puro garbage.
Declined quality
The food is not fresh. And unfortunately, it is not delicious. The customer service is sometimes good, but most of the time it’s bad. The people that work there provided for quality of customer service.
Great Idea
Appreciate the rewards & special treat this month. Hope your special offers continue every month.Thanks a bunch!
Great
Food is always served hot and fresh
Food
The food was great. Love the taste
The TC at Babcock and Loop 410
They treat and serve you like family. The food is like home cooking. They are my go to TC. Exceptional in every way. Thank you, my TC family. Keep doing the great work you’re doing!
Can’t order
App keeps saying sorry for being slow
Favorite
Love it, in times like this hot weather love to order and deliver it from home.
Drink Special is da bomb
TC has one of the best National Tequila Drink specials!! Love their margaritas and for $2 can’t be beat!
Wonderful customer service
This location is so good about caring for their guests’. They are faster than most TC locations and I do visit many. Also the food is fresh and the salsa bar is clean. Way to go TC!
I-10 & Adabel location
Food is tasty but don’t bother placing an online order here; they don’t start preparation until you arrive. I placed an order 20 minutes before my arrival with a scheduled pickup time and still ended up waiting 8-10 minutes even though I arrived EXACTLY on time…..SMH
Restaurant is great, app is awful
The app was never anything flashy but it was functional. Now I can’t even place an order and my rewards account has been completely nerfed. I will not be signing up for a rewards account again
Details
Corp needs to make sure all inside pickup and eat in times are correct in Google Maps.
And all drive-thru hours are correct in Google Maps
Sometimes I can’t add normal item into cart.
Coupons could be made far easier to add and apply.
Some stores don’t answer the phone when you arrive for curbside during the day.
And all drive-thru hours are correct in Google Maps
Sometimes I can’t add normal item into cart.
Coupons could be made far easier to add and apply.
Some stores don’t answer the phone when you arrive for curbside during the day.
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Lame
App stinks. Was much better before. Now, if you have a free taco or a birthday taco it takes off the cheapest taco of the order, super stupid way to make customers angry. You could just do a separate order anyway for the free one but that’s inconvenient. No wonder locations are closing.
Unable to get an order to go thru
Been trying since 10 am to process an order. It's 2 pm now. Error saying "sorry... "I don't want sorry. I want to know why!
Disappointed about scanning points
I just found out that when I scan to get a reward used that they no longer automatically connect that transaction because I also ordered $16 worth of food to connect to my rewards points. I either now have to manually submit my receipts or have my credit card on file so they can automatically reward me. I don’t understand why they can’t just scan the code in the app and it automatically give me points.
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Sucks
Their app sucks as bad as the restaurants. I’ve done several surveys with wanted someone to contact me and NOT A PEEP from anyone!
App needs work
After trying many times to redeem a reward with no luck - I gave up. I had the reward, had the item in my cart and kept getting the message that it was indeed not in my cart. I have never been so gaslit before in my life. Was so frustrating. Before you say that maybe I did something wrong… I am an app developer, I did all the things. Left annoyed and unsatisfied.
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Awesomeness
Great location for lunch
