Meh
I read the TNT to keep up on local news. What is lacking is true stories from someone who loves this community and it comes through with a way that inspires the reader to also love and engage in Tacoma. Tacoma is so special and the paper should do a better job of reporting with passion. There are so many great things and wonderful work happening in Tacoma. Share it with the reader. Inspire the reader to be in community. Share stories about non profits, that inspire community to get involved.
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Response from developer
Dear Valued Customer, Thank you for your feedback. Please contact us at wecare@mcclatchy.com so we can share this with our news team. Thank you, Customer Care.
App requires system upgrade that old iPhone pad won’t support
I pad won’t support iOS 17. Now I can’t read the paper cause the old app won’t run. Buy new iPad or stop paper? The cost effective solution hurts you. Why are all the nicknames taken?
Newest McClatchy update cannot be loaded on 5th generation iPad
IPadOS Version 17.0 is not available for 5th generation iPads so I don’t have the ability to read the Tacoma News Tribune.
Who can I thank for this great customer service?
Who can I thank for this great customer service?
Can no longer use
I need a new iPad to use this new upgraded tnt app! I have the 16 and this requires a 17
Doesn’t work half the time
Doesn’t work half the time, opens to a blank page. Better off using the website on your mobile browser.
App not easy to use
This app is hard to understand and how to read the paper. They have a printed edition that is only published a few times a week, you can’t click on an article and read it in full so you have to zoom in to read it. But you don’t want to read this edition because it overlaps the eEdition.
Then there’s the eEdition which you read daily and click on the article to read it in full, but only if you don’t get an error and you click retry and never comes up, then you wonder if you read all the news or not?
I like reading other newspapers like The Wall Street Journal or The Daily World (Aberdeen, WA) where it’s only the printed editions and see the format like a regular newspaper but click on the article and read it in full and make font adjustments for easier reading.
Finally, where is the local news? Only an average of 5 local stories for a county population of over 900,000? I want local news to read, you can get all the other news anywhere else on the Internet.
Then there’s the eEdition which you read daily and click on the article to read it in full, but only if you don’t get an error and you click retry and never comes up, then you wonder if you read all the news or not?
I like reading other newspapers like The Wall Street Journal or The Daily World (Aberdeen, WA) where it’s only the printed editions and see the format like a regular newspaper but click on the article and read it in full and make font adjustments for easier reading.
Finally, where is the local news? Only an average of 5 local stories for a county population of over 900,000? I want local news to read, you can get all the other news anywhere else on the Internet.
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Response from developer
We are sorry for the experience you're having with the app. Please reach out to us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to help correct. Best Regards, Customer Care Team
Not great
Hard to navigate around, esp bad on the phone - text enlarges randomly and won’t read horizontally
Latest app update causes issues in Editions
Recent app update glitches on articles in Edition. Articles do not load when hitting the continue arrow at bottom of first paragraph. This is happening on 2 different iPhone 13 pro’s in our house. We deleted and reloaded the app, but no change. Editions is not working.
Buggy, inconsistent, and unusable
This app is inconsistent, buggy, and unusable. Many pages will not load, regardless of the online connection. Even when the day’s edition is downloaded for offline use, many pages of material will not load. Frustrating, when I have a paid subscription and the only way to access the material is to use a web browser.
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Response from developer
We are sorry for the experience you had with your account. Please reach out to us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to help correct. Thanks, Customer Care
Pages not loading
All of a sudden pages will not load on my iPad. I do not have any other problems with my iPad and now reading the newspaper is a pain and I will see the article in the contents, but I can’t access it. Sometimes when I go back, it will pop up, but other times it will not come up at all. This is only happened since the last Apple updateI think.
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Tacoma News Tribune
TNT hates senior citizens. Not all seniors have technology skills and they are cutting back on our paper news to satisfy people who stare at their devices all the time. We are a huge number and being pushed aside like we don’t mean anything to society that wants to force people into only using technology. Technology has gotten out of control example the damage drones can do and it’s only a matter of time before we will be afraid to leave our homes. So ignore the seniors you will probably totally fold before long so TNT employees better start looking for new jobs technology will replace even you.
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Bunch a crooks
The app and webpage say that you click this link to put a hold on your subscription, but it just takes you around in circles. I did the free trial but didn’t manage ti cancel it because I kept getting distracted before I was able to figure out that I probably just needed to email “customer service.” Email sent, never subscribing to this again.
Update: email sent—microsoft—paraphrased —“after multiple attempts the inbox won’t accept your message”.
Update: email sent—microsoft—paraphrased —“after multiple attempts the inbox won’t accept your message”.
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Response from developer
After troubleshooting with our Product team, we don't offer any free trials with in-app subscription purchases for Tacoma. As for "subscription hold," any in-app purchase made on an Apple device can be managed by the user in the App Store, including cancellation. While Android offers a "pause subscription" option in Google Play, Apple does not. To be of more help, where did you purchase your subscription?
online account tools dont work as advertised
The app and webpage say that you click this link to put a hold on your subscription, but it just takes you around in circles. I did the free trial but didn’t manage ti cancel it because I kept getting distracted before I was able to figure out that I probably just needed to email “customer service.” Email sent, never subscribing to this again.
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Glitching out
For some reason, this app has been glitching out on me for a week or so. I tried crashing the app, then deleting the app and adding it again, restarting my phone, nothing works. I’m a TNT subscriber too. This is quite frustrating.
App has bugs
This used to be a good app but now every time you try to read an article it closes and goes back to the main page. Please fix this or I will probably just uninstall it.
I would give it a 0 if I could
The latest update has ruined the experience for me. The user interface makes the e edition too small. There is no longer an option to make it fit the screen. The previous versions were far better. This one is not worth the high price of the subscription.
Response from developer
Thank you for your feedback and apologize for the experience with our app. Our development team is looking into this issue and working to resolve it.
App doesn’t work anymore
This app doesn’t work anymore. It used to be good. Just like their newspaper. But not anymore!
Previous version was better
After they revamped the entire app it’s been nothing but problematic. The videos rarely play on my iPad and the app itself randomly and frequently shuts down. The only way to get it to work somewhat properly is to reset my iPad. Before the upgrade there were few if any problems. The only thing that seems to actually work is reading the published paper edition.
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Response from developer
Delete and reinstall the app. If the issue continues, take a video or screenshots and email them to mobile-team@mcclatchyinteractive.com for assistance.
Never works
Latest iPhone and iOS and this app still won’t load content. Not sure what I could be doing wrong. Anybody else having this problem?
news feeds no longer refresh
There isn't even an option to log in. App is broken.
