Awful
Horrible company horrible app.
Been leaving 1 star reviews for ages and they keep getting taken down.
Pay for a subscription to control the devices I spent a fortune on. Tado X is a huge downgrade from v3. Waste of money. Don’t bother
Been leaving 1 star reviews for ages and they keep getting taken down.
Pay for a subscription to control the devices I spent a fortune on. Tado X is a huge downgrade from v3. Waste of money. Don’t bother
Aus der Zeit gefallen
Die App ist hübsch aber nicht zeitgemäss. Wenn man allein 3 Kacheln hat ( DIE MAN NICHT WEGBLENDEN KANN ODER ZUMINDEST VERSCHIEBEN) die eigentlich dafür da sind dass du das AI Abo abschliesst oder Geofence aktivierst und die Abos verstellen Dir die Funktionen die du brauchst dann ist das nur 1 Stern wert.
Ganz ehrlich - macht die Homeansicht bearbeitbar und die App ist 1000% besser im Alltag nutzbar, weil ich mir das was ixh wirklich will nach oben legen kann und alles unnötige ausblende.
Ganz ehrlich - macht die Homeansicht bearbeitbar und die App ist 1000% besser im Alltag nutzbar, weil ich mir das was ixh wirklich will nach oben legen kann und alles unnötige ausblende.
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Smart????
How smart is it when you go to the app and raise the temperature manually it never resumes the schedule automatically but keeps the manual setting as default forever. After being with Nest I’m amazed how stupid this system is…
Not reliable.
Put my heating in away mode last week when I went away and set the away temperature.
When I opened the app today the away mode was on but the schedule it was running was my home schedule. Which means my heating has been on for the past week running up my bills.
I’ve checked that the settings are correct but it does not work as it should. Not good enough.
When I opened the app today the away mode was on but the schedule it was running was my home schedule. Which means my heating has been on for the past week running up my bills.
I’ve checked that the settings are correct but it does not work as it should. Not good enough.
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Subscription
You have to pay a subscription for the features. Not enough to pay £hundreds for all the gear.
Not Multi Home Support free
"Multiple houses" MUST be free. We have already paid them several controllers. Allow you to control it from the same app for FREE
Robbing B*s*a*ds
Waited ages for the basic feature of multihome support (for which I would of course buy more Tado kit) but then they release it and make it a subscription only feature. So greedy. Surely they can take their profit from the extra hardware sales??!!
Done with Tado now.
Done with Tado now.
Awful
Horrible company horrible app.
Been leaving 1 star reviews for ages and they keep getting taken down.
Pay for a subscription to control the devices I spent a fortune on. Tado X is a huge downgrade from v3. Waste of money. Don’t bother
Been leaving 1 star reviews for ages and they keep getting taken down.
Pay for a subscription to control the devices I spent a fortune on. Tado X is a huge downgrade from v3. Waste of money. Don’t bother
crashes when trying to log in
it’s started to ask me to log in but crashes as soon as i try to enter my email-so it’s useless. just glad it’s not winter where i really need to use the app. please fix
Outstanding with TadoX - more options outside of Europe please
The app and system using TadoX devices works as promised. Would love to see EnergyIQ become more global and recognise MJ for units of consumption and $ for units of cost.
£2k and I can’t login to the app
New iPhone and the app crashes every time I try to log in. Wife had same issue on iPhone 17 pro and pro max.
Few glitches but overall ok
The system generally works, we see occasional glitches but generally works ok.
Great product
I have been using Tado for years and it’s excellent. You can set your heating up to do whatever you want it to and never touch it again as it turns off when you leave and back on when you’re on your way home. I can’t recommend this highly enough.
Crashes and can’t sign in
App crashes and force closes at the Sign In screen on iPhone 11 Pro with iOS 26.5
Accessibility
I am blind and had my TADO for getting on for 10 years. The unit still works well but the app lacks full accessibility with Talkback on Android and Voiceover on Apple devices. I can only alter the manual temperature by repeated flicks en the control. Also my unit now fails to be recognised by the Alexa app. This used to work extremely well but now I can't tell the TADO to change temperature by voice. It used to be great and I contacted TADO about issues in the past and these were fixed. Over time accessibility has got worse. This is a shame as blind people talk quite a bit on forums and on podcasts about the accessibility of smart thermostats and TADO may be losing sales on this basis. A great product but lacking important finishing touches.
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Poor service
App has worked fine for 12 months, suddenly won’t heat radiators. Hot water is fine.
Contacted support by email (phone not possible without paying), showed no interest in assisting outside essentially saying ‘call an electrician’.
If you judge companies based on how they react when things go wrong, Tado’s pretty poor.
Contacted support by email (phone not possible without paying), showed no interest in assisting outside essentially saying ‘call an electrician’.
If you judge companies based on how they react when things go wrong, Tado’s pretty poor.
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Bait and switch - avoid
Was a good app and ecosystem now number of basic features are behind a subscription paywall
Latest update of the app is not working
Cannot get app to open after recent update. Requires sign in but cannot get to sign in page - screen goes blank and app shuts down. Have rebooted phone. App will not start. iOS 18.7.8
App crashes on HomeKit
Uhhhh…
Stability
The app frequently loss connection to the thermostat, requiring a factory rest and reinstall
