tado° Reviews: Is It Legit?

Customer Experience

Positive experience42.4% of reviews
Neutral13.8% of reviews
Negative experience43.8% of reviews

~ Based on 792 written reviews from the US App Store.

What users say about tado°

Is tado° Safe?

tado° appears safe based on user ratings. AppsHunter Safety Score for tado° is 89/100.

This assessment is based on 778 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.4% of ratings point to a safe experience
4.4% of ratings suggest some concerns
7.2% of ratings point to a risky experience

~ Based on 778 App Store ratings for tado°.

Is tado° Legit?

tado° appears to be a legitimate app. AppsHunter Legitimacy Score for tado° is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

iPhone Duo

It would be great if you tested your iPhone Duo build on the iPhone Duo simulator before you released it. The schedule buttons are behind the camera!

The new version is rubbish

Heating schedule doesn’t work for me. I cannot set the time that I want to - whatever I do, the time changes automatically and I have more and more rubbish time ranges.

We need saved schedules

App is good. We need several schedules that you can save and switch to each room easily like our old Drayton system. IE Winter/ Summer etc. Shame about all the paid services like make the data available all the time. Greedy developers.

Work well but would be great if…

Would be even better if you can have multiple schedules setup beyond home and away. Like working from home. On holiday.

Too much dependence on Ai

So many features blocked by the Ai subscription. Shouldn’t need Ai to tell me how long the boiler has been running etc. if I’d known tado was so depended on Ai integration, I’d have gone with another brand.

RIP off

Stay well clear of this rubbish.
Stock with. Reputable suppliers that provide more than basic services. Unless you pay them

Heating keeps turning on

Don’t know how to change schedule any more. Most buttons ask if I want to subscribe and pay extra! No thanks

Awful

Horrible company horrible app.

Been leaving 1 star reviews for ages and they keep getting taken down.

Pay for a subscription to control the devices I spent a fortune on. Tado X is a huge downgrade from v3. Waste of money. Don’t bother

Aus der Zeit gefallen

Die App ist hübsch aber nicht zeitgemäss. Wenn man allein 3 Kacheln hat ( DIE MAN NICHT WEGBLENDEN KANN ODER ZUMINDEST VERSCHIEBEN) die eigentlich dafür da sind dass du das AI Abo abschliesst oder Geofence aktivierst und die Abos verstellen Dir die Funktionen die du brauchst dann ist das nur 1 Stern wert.

Ganz ehrlich - macht die Homeansicht bearbeitbar und die App ist 1000% besser im Alltag nutzbar, weil ich mir das was ixh wirklich will nach oben legen kann und alles unnötige ausblende.
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Smart????

How smart is it when you go to the app and raise the temperature manually it never resumes the schedule automatically but keeps the manual setting as default forever. After being with Nest I’m amazed how stupid this system is…

Not reliable.

Put my heating in away mode last week when I went away and set the away temperature.

When I opened the app today the away mode was on but the schedule it was running was my home schedule. Which means my heating has been on for the past week running up my bills.

I’ve checked that the settings are correct but it does not work as it should. Not good enough.
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Subscription

You have to pay a subscription for the features. Not enough to pay £hundreds for all the gear.

Not Multi Home Support free

"Multiple houses" MUST be free. We have already paid them several controllers. Allow you to control it from the same app for FREE

Robbing B*s*a*ds

Waited ages for the basic feature of multihome support (for which I would of course buy more Tado kit) but then they release it and make it a subscription only feature. So greedy. Surely they can take their profit from the extra hardware sales??!!
Done with Tado now.

Awful

Horrible company horrible app.

Been leaving 1 star reviews for ages and they keep getting taken down.

Pay for a subscription to control the devices I spent a fortune on. Tado X is a huge downgrade from v3. Waste of money. Don’t bother

crashes when trying to log in

it’s started to ask me to log in but crashes as soon as i try to enter my email-so it’s useless. just glad it’s not winter where i really need to use the app. please fix

Outstanding with TadoX - more options outside of Europe please

The app and system using TadoX devices works as promised. Would love to see EnergyIQ become more global and recognise MJ for units of consumption and $ for units of cost.

£2k and I can’t login to the app

New iPhone and the app crashes every time I try to log in. Wife had same issue on iPhone 17 pro and pro max.

Few glitches but overall ok

The system generally works, we see occasional glitches but generally works ok.

Great product

I have been using Tado for years and it’s excellent. You can set your heating up to do whatever you want it to and never touch it again as it turns off when you leave and back on when you’re on your way home. I can’t recommend this highly enough.