Messages
Get an email to say I have a message and then can’t find it anywhere
No where to see available balance
There is not a simple way to see your current balance on this app. It shows you how much you have annually allowed, but t not what you have currently available. You have to add up your deposits and subtract what you spent. Terrible experience
Horrible app and company
Loading a receipt for a doctor’s visit should be so easy and unnecessary. However, not with “Dis” Advantage Group.
This app is not fully compatible with the iPhone screen reader voiceover used by blind people
I am blind. I use a screen reading software program to operate my iPhone. When an iPhone app is coded to work with VoiceOver, the iPhone screen reader, I can use the app independently. There are many apps that are coded to work well with voiceover, and I use many apps independently. However, the tag app is not fully compatible with voiceover. This makes it very difficult for me to use the tag app independently.
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Can’t submit claims
Our rep touted the app as being the easiest way to submit expenses for reimbursement; however, every time I have attempted to do so, I get an error: “The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.”
The balance tracking view is nice, but until the claim process works, you’re still going to end up back at the website.
The balance tracking view is nice, but until the claim process works, you’re still going to end up back at the website.
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