Watch faces
App has now crashed for past 4 weeks , all the choices of watch faces has disappeared so limited a availability to choose a watch face, this needs fixing otherwise makes you want to return the watch
Watchface images not working with -IOS 27.2 Beta
Seems that the 27.2 Beta release has broken the Connected App which removes the Tag Heuer watch face image. The watch still works and can change the faces. Seems that everyone on the latest IOS beta release is experiencing the same issue.
Love the watch
Love the watch and the app but you really need to add a setting that lets you lock your selected face dial in. I’m forever looking at me watch and it’s changes to another design. Don’t know how it’s happening but it’s becoming frustrating. Other than that, love it.
iOS27アップデート
アップデートしたらペアリングが消えた。
Response from developer
Thank you for your feedback. For further assistance and to discuss the situation, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards,Tom
Phone call error
Watch continues to show a call even though it ended hours ago. Won’t allow my watch to charge unless I completely shut down the watch. Happens every day!!!
Your link to connect to customer service DOES NOT WORK! It takes me to a page where nothing can be input or clicked to submit a problem. So that needs to be fixed as well.
Your link to connect to customer service DOES NOT WORK! It takes me to a page where nothing can be input or clicked to submit a problem. So that needs to be fixed as well.
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No multiple watch option
I want to connect one watch for dress (40mm) & one for golf (45mm) but seems impossible
Ziffernblatt Display fällt aus
Bei der Tag Heuer connected e5 bleibt das Display nach dem Laden dunkel. Wenn ich eine Funktionstaste drücke, geht das Display an und zeigt das Menü. Nur das Ziffernblatt wird nicht angezeigt. Nur ein Neustart behebt bei mir das Problem. Es kommt häufig nach dem Ladevorgang vor. FirmwareUpdate?
Response from developer
Thank you for your feedback. For further assistance and to discuss the situation, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom.
Awful
The connection is bad, the updates work only mysteriously and “help” is slow and mostly useless! Don’t waste your money on this!
Easy to use
App is very easy to use and updated regularly. Hopefully more options will be added as watch os is improved.
Часы супер, нужно чтобы приложение было таким-же!
Хорошо: Оболочки для часов и настройки, но вот в приложении нет возможности настраивать и включать функции, обновления приходят на телефон, при этом в приложении этого нет и понять актуальность сложно. С учетом того, что батарея на часах на 2 дня максимум, тратить ее на настройку-это сократить время! Поэтому было бы здорово, управлять часами (версии и тд) в приложении.
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Response from developer
Thank you for your feedback! We are glad you like the watch. We appreciate your comments regarding the app's features and settings management; your experience is important to us. Arthur
Not great
I bought this watch in Oct 2025, and it’s been one issue after another. Nothing major, but too many little issues to keep wearing it. So after 6 months of filing many dozens of bug reports, and emails and sw updates, it’s been relegated to my sock drawer. $2k paperweight. TAG is severely over their head going with their own OS
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Response from developer
Hello, thank you for sharing your feedback. We are sorry to hear that your experience with the TAG Heuer Connected has not met your expectations. Our teams are continuously working on improving the software experience through updates, and your comments have been shared with the relevant team. If you would like us to review the issues you have experienced in more detail, please contact us through the TAG Heuer Connected app by going to Settings > Contact Customer Care. Best regards, Tom
JD
Love the watch but it keeps loosing connection to the iPhone. Fed up of resetting the thing!
Communication avec SANTÉ et SUNNTO
Bonjour, si la montre est géniale, magnifique, aisée d’utilisation, il reste dommage que seulement 2 applications tierces échangent avec ma
Montre E5 connected. A quand un échange avec l’application SUUNTO pour les données de sommeil par exemple ???
Montre E5 connected. A quand un échange avec l’application SUUNTO pour les données de sommeil par exemple ???
Response from developer
Bonjour, merci beaucoup pour votre retour et votre partage ! Nous sommes ravis d'apprendre que vous appréciez votre montre. Nous prenons en compte vos remarques et vous souhaitons une excellente journée. Tom
Feature Suggestions for TAG Heuer E5
I recently purchased the TAG Heuer E5 smartwatch, specifically the New Balance edition, and I really enjoy it! I just have a couple of suggestions: it would be great if you could add a water intake tracker to help me count daily water, and also a second country option in the weather section.
Also, it would be super helpful if you could streamline the app experience—when I purchased the watch, I had to download several different apps. It would be great if you could stick to just one official app for all of them.” Then you can keep the rest as is!
Also, it would be super helpful if you could streamline the app experience—when I purchased the watch, I had to download several different apps. It would be great if you could stick to just one official app for all of them.” Then you can keep the rest as is!
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Question on why it does not save the face ?!?!?
The watch sucks - not sure why it keeps losing the face saved?! Such a headache to have to reset ever my couple days?! Sad - especially for the price and the quality Tag Heuer is suppose to and understood should be - sadly working with you austin team at the domain they are clueless as well :( - not a fan if you all at all :(
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Amazing app
A fantastic step up from the old app. This is my third Tag Connected watch, love it and also love that all of my metrics are in my apple health app. It’s like having a posh Apple Watch will class. I hope that they make a few more tweeks to the software and also help improve the battery a little but very happy so fa
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Great app
Very easy to use, love the app so helpful
Hopefully more to come?
It would be great to see the inclusion of more watch faces comparable to the Tag Heuer E3/E4 app such as Monaco or Porsche dials.
Furthermore it would be great to personalise the notification sound. I love the F1 chirp on my F1 edition E5 but not for everything! It would be great to have this only for sports related notifications e.g BBC Sport, Sky Sports, F1 app.
Furthermore it would be great to personalise the notification sound. I love the F1 chirp on my F1 edition E5 but not for everything! It would be great to have this only for sports related notifications e.g BBC Sport, Sky Sports, F1 app.
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Connectivity issues
This watch is a complete piece of overpriced garbage. It constantly disconnects from my iPhone and forgets the connection. The only way to reconnect it is doing a full factory reset and reinstalling everything all over again. Extremely frustrating and disappointing experience. If someone is thinking in buy this peace of junk think it twice before.
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Classy watch
This a stylish and good looking watch which looks and feels high quality. It doesn’t have the functionality of an Apple Watch but I don’t really need those extra functions.
I’m not sure that it always records my heart correctly🤷. I like it.
I’m not sure that it always records my heart correctly🤷. I like it.
