TAG Heuer Connected User Reviews

Name: TAG Heuer Connected
Rating: 4.5 (326 reviews)

TAG Heuer Connected

TAG Heuer Professional Timing

🌟 Lifestyle

⚽ Sports

Customer Experience

Positive experience31.6% of reviews

Neutral26.3% of reviews

Negative experience42.1% of reviews

~ Based on 76 written reviews from the US App Store.

What users say

Summarized from real user reviews of TAG Heuer Connected. Based on 326 reviews and a 4.5/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

🚀Pretty good overall
👍Device is a thing of beauty

Negative things

🐛Bluetooth connection issues
🐛App is slow and buggy
🐛Weather complication issues
🐛Live Activity notifications don't work
🐛Can't configure complications in the app

Is TAG Heuer Connected Safe?

TAG Heuer Connected appears safe based on user ratings. AppsHunter Safety Score for TAG Heuer Connected is 89/100.

This assessment is based on 326 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience

1.5% of ratings suggest some concerns

10.4% of ratings point to a risky experience

~ Based on 326 App Store ratings for TAG Heuer Connected.

Is TAG Heuer Connected Legit?

TAG Heuer Connected appears to be a legitimate app. AppsHunter Legitimacy Score for TAG Heuer Connected is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Ziffernblatt Display fällt aus

Bei der Tag Heuer connected e5 bleibt das Display nach dem Laden dunkel. Wenn ich eine Funktionstaste drücke, geht das Display an und zeigt das Menü. Nur das Ziffernblatt wird nicht angezeigt. Nur ein Neustart behebt bei mir das Problem. Es kommt häufig nach dem Ladevorgang vor. FirmwareUpdate?

Zimmi 44

a month ago

Response from developer

Thank you for your feedback. For further assistance and to discuss the situation, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom.

Awful

The connection is bad, the updates work only mysteriously and “help” is slow and mostly useless! Don’t waste your money on this!

PoorWord

2 months ago

Response from developer

Easy to use

App is very easy to use and updated regularly. Hopefully more options will be added as watch os is improved.

Master Gee 123456

2 months ago

Response from developer

Hello! Thank you for your feedback. We appreciate you taking the time to share your experience, and we'll make sure your comments are passed along to our team for future improvements. Tom

Часы супер, нужно чтобы приложение было таким-же!

Хорошо: Оболочки для часов и настройки, но вот в приложении нет возможности настраивать и включать функции, обновления приходят на телефон, при этом в приложении этого нет и понять актуальность сложно. С учетом того, что батарея на часах на 2 дня максимум, тратить ее на настройку-это сократить время! Поэтому было бы здорово, управлять часами (версии и тд) в приложении.

Glebus_70

2 months ago

Response from developer

Thank you for your feedback! We are glad you like the watch. We appreciate your comments regarding the app's features and settings management; your experience is important to us. Arthur

Not great

I bought this watch in Oct 2025, and it’s been one issue after another. Nothing major, but too many little issues to keep wearing it. So after 6 months of filing many dozens of bug reports, and emails and sw updates, it’s been relegated to my sock drawer. $2k paperweight. TAG is severely over their head going with their own OS

gamer1408

2 months ago

Response from developer

Hello, thank you for sharing your feedback. We are sorry to hear that your experience with the TAG Heuer Connected has not met your expectations. Our teams are continuously working on improving the software experience through updates, and your comments have been shared with the relevant team. If you would like us to review the issues you have experienced in more detail, please contact us through the TAG Heuer Connected app by going to Settings > Contact Customer Care. Best regards, Tom

JD

Love the watch but it keeps loosing connection to the iPhone. Fed up of resetting the thing!

Rip-roaringgame

2 months ago

Response from developer

Thank you for your feedback. We're sorry to hear you're experiencing connection issues. Please reach out through the TAG Heuer app by navigating to Settings > Contact Customer Care so we can help investigate and resolve the problem. Tom

Communication avec SANTÉ et SUNNTO

Bonjour, si la montre est géniale, magnifique, aisée d’utilisation, il reste dommage que seulement 2 applications tierces échangent avec ma
Montre E5 connected. A quand un échange avec l’application SUUNTO pour les données de sommeil par exemple ???

Cédrick76

2 months ago

Response from developer

Bonjour, merci beaucoup pour votre retour et votre partage ! Nous sommes ravis d'apprendre que vous appréciez votre montre. Nous prenons en compte vos remarques et vous souhaitons une excellente journée. Tom

Feature Suggestions for TAG Heuer E5

I recently purchased the TAG Heuer E5 smartwatch, specifically the New Balance edition, and I really enjoy it! I just have a couple of suggestions: it would be great if you could add a water intake tracker to help me count daily water, and also a second country option in the weather section.

Also, it would be super helpful if you could streamline the app experience—when I purchased the watch, I had to download several different apps. It would be great if you could stick to just one official app for all of them.” Then you can keep the rest as is!

Fennec_FoxX

3 months ago

Response from developer

Thank you for your wonderful feedback. Your suggestion has been shared with our team. For further assistance, please contact Customer Care through the app. Best regards, Tom

Question on why it does not save the face ?!?!?

The watch sucks - not sure why it keeps losing the face saved?! Such a headache to have to reset ever my couple days?! Sad - especially for the price and the quality Tag Heuer is suppose to and understood should be - sadly working with you austin team at the domain they are clueless as well :( - not a fan if you all at all :(

jesesil

3 months ago

Response from developer

Thank you for your feedback. For further assistance, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom

Amazing app

A fantastic step up from the old app. This is my third Tag Connected watch, love it and also love that all of my metrics are in my apple health app. It’s like having a posh Apple Watch will class. I hope that they make a few more tweeks to the software and also help improve the battery a little but very happy so fa

PhilisDillis

3 months ago

Response from developer

Hello! We're happy you enjoy the app and its Apple Health integration. We appreciate your feedback on the metrics and battery as we work to improve your experience. Thanks for sharing!

Great app

Very easy to use, love the app so helpful

itsmeDia

3 months ago

Response from developer

Thank you for your thoughtful feedback and support! Warm regards, Tom

Hopefully more to come?

It would be great to see the inclusion of more watch faces comparable to the Tag Heuer E3/E4 app such as Monaco or Porsche dials.
Furthermore it would be great to personalise the notification sound. I love the F1 chirp on my F1 edition E5 but not for everything! It would be great to have this only for sports related notifications e.g BBC Sport, Sky Sports, F1 app.

Millhouse81

4 months ago

Response from developer

Thank you for your feedback and for sharing your suggestions. We’re glad to hear you enjoy your Connected Calibre E5. Your comments regarding additional watch faces and notification sound personalization have been shared with our team for consideration in future improvements. Thank you again for helping us improve the experience. Best regards, Tom

Connectivity issues

This watch is a complete piece of overpriced garbage. It constantly disconnects from my iPhone and forgets the connection. The only way to reconnect it is doing a full factory reset and reinstalling everything all over again. Extremely frustrating and disappointing experience. If someone is thinking in buy this peace of junk think it twice before.

khlat

4 months ago

Response from developer

We're aware that you're facing connectivity challenges. Please reach out to Customer Care directly via the TAG Heuer app so we can help you resolve this. Tom

Classy watch

This a stylish and good looking watch which looks and feels high quality. It doesn’t have the functionality of an Apple Watch but I don’t really need those extra functions.
I’m not sure that it always records my heart correctly🤷. I like it.

Charliesprog66

4 months ago

Response from developer

Thank you for your thoughtful feedback. We're pleased to hear that you're enjoying the watch! Warm regards, Tom

Made for iPhone but iPhone not made for watch

Recently upgraded from AW Ultra as finally had a better looking watch apparently made native for iPhone. The watch is great, including battery and does all I want a Tag Heuer smartwatch to do (fully accepted it would do far less than my Ultra)… but increasingly find, despite it being made for iPhone that the iPhone OS doesn’t play nicely with the watch or app. Examples include the watch updating Health app with workout data but the phone then ignoring that data in other activity related apps. The music player controls on the watch often don’t appear when music plays on the phone (etc.). The app is working, notifications come through and so on so I very much believe this is iOS making the experience with a competitor watch poor, despite them obtaining made for iPhone accreditation.

Rossatron81

4 months ago

Response from developer

Thank you for your feedback. For further assistance, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom

The most beautiful watch no one will ever see

I wanted to love this watch. But the display is unreadable 99.5% of the time. You can only see the display for a meager 5 seconds at a time before it dims out. I get the battery benefits of this, but PLEASE give owners the ability to disable auto dim. Make us tap a check box that acknowledges it will drain the battery. Fine. The dials are beautiful, but I want to be able to see them. I want other people to be able to see them. Right now I just have an expensive watch that nobody can see.

PS-I gave myself a month to try to love this watch given the amount of money spent. Ultimately I couldn’t live with the dim display and decided to return it. Oops! Tag only offers a 14-day return policy. Now I’m stuck. Just be aware if you want to return your watch for the same reason.

3rd House

5 months ago

Response from developer

Thank you for your feedback. For further assistance, please reach out to us through the TAG Heuer app by navigating to Settings > Contact Customer Care. Best regards, Tom

Getting there

Most connectivity problems that made the watch largely useless early on have now been resolved, and it’s working properly. (April 2026 update: app crashes as soon as it is opened and heart rate when jogging continues to be wildly inaccurate. Steps do not accurately reflect in Apple Health, often well short) It’s a lovely watch. The app and features are fairly basic with more to come over time according to Tag.

Phil, Sydney

5 months ago

Response from developer

Hello, we are glad you are enjoying your TAG Heuer Connected E5 and thank you for your feedback! See you soon!

Battery drain issue

TAG needs to work on optimizing the software so there is not so much battery drain overnight when you’re not wearing the watch. I’ve noticed drain on battery when it’s sitting on my nightstand of around 10 to 15%. This app seems to be fine. It’s the software and the hardware that need to work better together.

Rattso2006

5 months ago

Response from developer

Thank you for your feedback. Your insights help us improve, and we're committed to optimizing your experience. Tom

Fonctionnement avec E5

Après un démarrage un peu difficile avec ma Tag Heuer E5 sur IPhone mais ayant eu très rapidement le service client qui m’a donné les bonnes manipulations sur le réglage de IPhone, je suis parfaitement satisfait du fonctionnement avec toutes les fonctionnalités et notifications qui fonctionnent.

Actua31

6 months ago

Response from developer

Merci pour votre commentaire ! Nous apprécions que vous ayez pris le temps de partager votre expérience avec nous. Arthur

Amazing

Have had my F1 connected watch for just a few days and have already put away my Breitling. Both the design and functionality are amazing, especially for F1 fans

Shaymac915