TAJWay User Reviews

Top reviews

Generating transaction receipt

The app keep on hanging after a successful transaction. It won’t allow one to either generate the receipt or continue.
Kindly look into it.

Complain

That’s very bad of you guys about shutdown USSD to transfer you guys app not working properly still you guys customer service was bad also am not sure this bank was real

Bad customer service

Very bad customer support

Response from developer

Dear Valued Customer, We sincerely apologize for any inconvenience caused. Please get in touch with us via tajconnect@tajbank.com or call +234 908 793 7417 or +234 700 825 2265 to enable us resolve the issue. Thank you.

Farida

The app itself is user friendly but it has some glitches like whenever you buy airtime, the hooks after the purchase you will have to restart your phone. And recently it has started hooking when you try to generate a receipt. Needs to be worked on pls.

Response from developer

Hello Farida, We sincerely apologize for any inconvenience caused. Please get in touch with us via tajconnect@tajbank.com or call +234 908 793 7417 or +234 700 825 2265 to enable us resolve the issue. Thank you.

Bank app

The bank app doesn’t open at night, it always shows error messages and it makes it hard to use the app.

Response from developer

Hello Perfect owl, We sincerely apologize for any inconvenience caused. Please get in touch with us via tajconnect@tajbank.com or call +234 908 793 7417 or +234 700 825 2265 to enable us resolve the issue. Thank you.

Rectify this issue

This bank has been giving me problems the fact that I can’t not login is giving me problems

Response from developer

Hello Jubriloj, We sincerely apologize for any inconvenience caused. Please get in touch with us via tajconnect@tajbank.com or call +234 908 793 7417 or +234 700 825 2265 to enable us resolve the issue. Thank you.

Past transfers

The fact I can’t see my past transactions on the app is something else; try setting things in place your app is breaking down

Response from developer

Hello Emezakpor, We sincerely apologize for any inconvenience caused. Please get in touch with us via tajconnect@tajbank.com or call +234 908 793 7417 or +234 700 825 2265 to enable us resolve the issue. Thank you.

Transaction issues

This app is the most useless and annoying bank app I’ve ever seen, you guys should check and fix the application because I’m about to close my account 🙄

Response from developer

Hello Islahco, We sincerely apologize for any inconvenience caused. Please get in touch with us via tajconnect@tajbank.com or call +234 908 793 7417 or +234 700 825 2265 to enable us resolve the issue. Thank you.