Love the app- hate the sub options
I have used this app for over a year as an SLPA for data collections in session. I absolutely love it and recommend it to everyone! I understand the need to monetize but please consider offering a “lite” subscription for SLPAs or BCaBAs who do not need the graphs, ABC data, or other report assisting tools. I absolutely rely on the app for my data collections in home health EI for frequency, percentage, and note taking (recording language samples). I hope you may consider my request- I truly appreciate your dedication to making this app great for those who support the neurodivergent community. -an SLPA
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Great potential, Amazing customer support.
Quick and helpful responses when emailing support for small hiccups in exporting data reports and comprehensive reports.
Great for visual reports and quick data tracking!
(Week 3 demo)
Great for visual reports and quick data tracking!
(Week 3 demo)
I’m locked out and need help!!
I am a behavior tech in the school system and have been using this app for several years. I went to use it this school year and it had been updated to a newer version since over the summer. It had listed old students I worked with so I wanted to delete their data and enter my new student, but it refused to allow me to add a student even though it said I could add up to 2 students with the free version I was using. It gave me no option to add a student. I even tried to see about upgrading my account and it wouldn’t LET ME 🤷🏼♀️. I asked for a password retrieval, but the email to do it never came through. I tried creating a new account with a new email, but the screen that says it needs to verify your email is just…stuck. The email never comes and then it says that my account was temporarily disabled. Now it just keeps saying it can’t verify my account. Can someone who made this app figure out why it now won’t let me use it at ALL even if I upgraded it (which it won’t let me do 🤷🏼♀️😂🙄). Beyond frustrated! I’ve recommended this app to all my colleagues and now I can’t even use it 😩
EDIT:: I was able to contact TallyFlex through email and they PROMPTLY got on to it and were able to get me back into my account immediately! Excellent customer service!! Thanks, David!
EDIT:: I was able to contact TallyFlex through email and they PROMPTLY got on to it and were able to get me back into my account immediately! Excellent customer service!! Thanks, David!
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I’m locked out and need help!!
I am a behavior tech in the school system and have been using this app for several years. I went to use it this school year and it had been updated to a newer version since over the summer. It had listed old students I worked with so I wanted to delete their data and enter my new student, but it refused to allow me to add a student even though it said I could add up to 2 students with the free version I was using. It gave me no option to add a student. I even tried to see about upgrading my account and it wouldn’t LET ME 🤷🏼♀️. I asked for a password retrieval, but the email to do it never came through. I tried creating a new account with a new email, but the screen that says it needs to verify your email is just…stuck. The email never comes and then it says that my account was temporarily disabled. Now it just keeps saying it can’t verify my account. Can someone who made this app figure out why it now won’t let me use it at ALL even if I upgraded it (which it won’t let me do 🤷🏼♀️😂🙄). Beyond frustrated! I’ve recommended this app to all my colleagues and now I can’t even use it 😩
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Response from developer
Sorry for the rough start this school year. App Store reviews don’t include your account info, so I can’t look this up from here. Please email support@tallyflex.com with subject ‘Locked out – App Store’ and include: - the email you sign in with - a quick screenshot of the message you’re seeing (no student info needed). We’ll get your login fixed and help you archive last year’s students or upgrade—fast. — David @ TallyFlex
Great app but
I have been using the free TallyFlex app for years now. I love the app but now they have made it into a paid app with a monthly or yearly subscription. I am currently looking for a different app to use instead.
