Why 2 Applications
This developer has two active applications with same name doing same thing.
Locked out
It’s disappointing that as a parent I am locked out of the app, when My childcare provider submitted it 10 minutes before, I am not convinced by the developer, are the images and data truly secure !
Response from developer
We take security very seriously: if you are interested you can ask your childcare provider for details about our security that we provide as part of our contract with them. One part of being secure is making sure that we do not allow access when people get their password or pin wrong, which can lead to being locked out for a period. The childcare provider can unlock your account if you need urgent access. If you think the lock out is mistaken you can also get in touch with us at customer.service@eyfs.info with the email you use to see if there is a fault in the system. Best wishes, Tom
Does not work on iphoneX
The app has not been updated for iphoneX large screens and videos uploaded have no sound.
Fantastic!
I have been using the app now for about 4 years and it’s fantastic. It’s a great way to share information between school and home and is so quick for receiving information about my children. No complaints at all other than maybe have a finger print sign in option.
Frustrating security
This app TOO SECURE it’s absolutely frustrating. It is constantly signing me out, not recognizing my Pin, having to reset my password, needing a super complex password every time that I lost track of remembering. It’s gotten to a point where I would rather just not see my child’s updates then having to reset my password one more time.
If the developers can make it easier to access through touch ID then having to enter a pin that constantly gets signed out or deactivated. As well as the ability to download photos and videos that would be super helpful.
If the developers can make it easier to access through touch ID then having to enter a pin that constantly gets signed out or deactivated. As well as the ability to download photos and videos that would be super helpful.
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