Still a mess, but could be ready by 2027 or 2028
You can login more easily now, but photos are nearly impossible to zoom, don't rotate to landscape, and are hard to navigate. Not sure why, as Apple has built in procedures for photo viewing, so why they insist on doing it their own way and then not test it for bugs simply beggars belief.
The previews don't show as much, and even when you click on an entry you still have to click read more.
Everything takes up more space, so more scrolling, which we know isn't necessary as the old version was much more compact.
The new typeface is an improvement for people that need it.
The old version remains better in almost every way, but at least they are very slowly fixing some of the bugs. It is very slow. I think they must have one programmer who only works part-time.
The previews don't show as much, and even when you click on an entry you still have to click read more.
Everything takes up more space, so more scrolling, which we know isn't necessary as the old version was much more compact.
The new typeface is an improvement for people that need it.
The old version remains better in almost every way, but at least they are very slowly fixing some of the bugs. It is very slow. I think they must have one programmer who only works part-time.
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Doesn’t stay logged in
I have been using the app since my son started with his childminder and I have not once been able to leave the app and then go back into it without having to change my password every time! It’s actually driving me wild. I have deleted the app, reinstalled, I have deleted all temporary files and folders from my phone. I have covered all bases and still having the same issues - HELP!
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Basic functionality broken
App signs out constantly, and combined with Face ID not working after the initial setup leads to a very frustrating experience. These are fundamental issues which have existed since the redesign, however there are a lot of other issues and the app feels very clunky and slow.
Poor app
Having to manually log in every time is incredibly time consuming and I am no longer using the app until this is fixed.
Typical poor rewrite
At first glance looks much more modern, but just makes everything harder, slower and less polished. For a start it never remains logged in. Media is harder to view, often the wrong size etc. Even quite short text is truncated and has to be expanded.
Needs someone to do some actual UX design not just add a load of features and pretty layout.
Needs someone to do some actual UX design not just add a load of features and pretty layout.
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Constantly logs you out
Terrible UI, constantly logs you out (three times in one day), notifications appear over and over again.
What should be a simple platform to share updates from the nursery to parents is instead a cause of frustration.
Fix the issues and the review can be changed.
What should be a simple platform to share updates from the nursery to parents is instead a cause of frustration.
Fix the issues and the review can be changed.
What is up with the login situation?
Every time I open the app, I’m having to enter my username and password
I went into the settings to enable Face ID login
But still every single time I log into the app, it’s asking me for my username and password please fix this
I went into the settings to enable Face ID login
But still every single time I log into the app, it’s asking me for my username and password please fix this
Keep getting logged out
App keeps logging me out, biometrics is not working correctly.
Unable to add comments to the comments box on the care diary
Care diary only shows single day - does not allow range.
Sometimes buttons just stop working, like the back button.
Not receiving notifications via email or phone app - despite both being enabled.
Unable to add comments to the comments box on the care diary
Care diary only shows single day - does not allow range.
Sometimes buttons just stop working, like the back button.
Not receiving notifications via email or phone app - despite both being enabled.
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Upgrades have been poor
I used to be able to open the app and instantly see the information about my child. Now I have to log in every time which is really cumbersome!
Keeps Logging Out
The latest update seems to now mean I am constantly logged out of the app. Developers please address this as it is making app almost unusable
Awful since update
Awful app to navigate now. Not easy to view attachments anymore. Have to enter email login details each time even though I have Face ID and pin enabled
Made everything slow or not work at all
Logging in by PIN or FaceID barely works, zooming in on pictures is clunky at best, uploads are slow, the description takes up much more screen space so scrolling is required... It's very unintuitive compared to the old version, and full of bugs. Currently not ready for public release - should still be in internal testing. Can only imagine how horrid it is for the teachers!
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Response from developer
We're very sorry to hear you're having some trouble with the app. We're currently working on fixing the issue with the PIN / biometrics login which some customers have reported. For your other problems please get in touch at customer.service@eyfs.info so that we can assist.
Good but Lost functions
Since the app and platform update I can no longer open pdf files; I have to download them to my phone first. Also it has stopped allowing me to sign in with my PIN or face.
Updated to add excellent contact from developers.
Updated to add excellent contact from developers.
Always being signed out
Every time I open the app I have to sign in a again. Basic stuff, please fix it
Great but last update is not going well
It’s a great app and safe, however since the last update it keeps asking to input user and password every time it’s annoying it should be made easily accessible by Face ID or fingerprint access.
Most recent update
app logs out every time I log in - used to be fine using Face ID to login but now have to re-enter username/password every single time
New tapestry
The old version was much better really simple to use no time consuming
New version photos take ages to upload, to record the observation in the notes box is limited just in the box you can’t see what you typing as it doesn’t allow to open and see what you are typing. Can you make it simple and easy to use please as we are spending inaf time recording observations.
New version photos take ages to upload, to record the observation in the notes box is limited just in the box you can’t see what you typing as it doesn’t allow to open and see what you are typing. Can you make it simple and easy to use please as we are spending inaf time recording observations.
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Unable to Upload Media Files
Uploading media files take forever and videos always NEVER upload unlike the previous version which I had no problems at all. Why fix something that wasn’t broken?
Removed useful tools
Adding assessments is harder as there is no search function, meaning looking through multiple sections and branches just to tick off one thing. The search function made this so much easier and just tapestry on a desk top, the pop up box when adding the assessment does scroll down so missing things on some of the longer lists
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Can’t zoom in pictures
Poor. Thought it was fixed to be able to zoom into a photo. Worked for a week now it’s back to not being able to zoom in. Never had this issue with the old version
