good when it works
honestly it only needs a more reliable tracking system!! i have been cancelling rides bc it shows the driver is far awar only to get a “your ride is here” notification as soon as i cancel. the app is also very glitchy and not user friendly IMO
Technology should make things easier
I've never had an app make me so frustrated before. Why is this so much more of a pain than just calling a taxi? Stupid. Maps glitch out and reset when you try to move them. Time predictions are inaccurate and rarely update. Selecting your pickup and drop off locations puts you at risk for an aneurism. Basically every function is done terribly
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Don’t bother with this app, your better off with a bike or a ride from a friend.
I have only ever had one successful ride with this app. I have used it various times and the other times, I always had issues. I’m tired of this app canceling its rides on me for no reason. just today there were 2# in front of me, so I waited patiently. it finally was my turn and it said that the ride would be there in 3 minutes. It was 9:34 at that time and it suddenly “completed my ride.” when I tried to request the right again they claimed that I couldn’t because they were closing at 9:45.
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bad
cant even log into the app at all, every time I do it signs me out right away and forces me to sign in again only for it to sign me out each time
Glitches
The app won’t let me login and every time I get in it logs me out when I close the app
Terrible, unreliable, glitchy, and more!
I live off campus and rely on this app to get around. Putting in a ride request during busy hours is a sure fire way to be stuck in the waiting queue at #5 for an hour only to cancel the ride and miraculously be first in the queue. I have no problems with the drivers, they're just doing their best with the tools they have, but the app itself is terrible. I wanted to read the food and beverage policy my college has for their cars, but the app is unusable and just logs me out whenever I open it. I beseech colleges and universities to find a better app for their driving services, since this one causes needless problems for the drivers and passengers alike.
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Wont sign me in
Anytime i sign in through my school it sends me back to the list of institutions
Cannot request a ride
I have the 13Pro Max. The app only shows the map. It does not allow for ride request.
Lagging and Inconsistant
App does not update in real time, which can be bad when I’m trying to get picked up late at night. It will sometimes send me messages that my ride is here when it’s a half mile away.
THE WORST APP
1. arrived notification for car past by (longer waiting time)
2. no refresh of signs when car arrived!
3. low rate doesn’t affect this app at all! so funny!
2. no refresh of signs when car arrived!
3. low rate doesn’t affect this app at all! so funny!
Can’t login in, using iOS 15
After login via SSO, it keep returning to the list of universities……
Must be a bug in this version
Must be a bug in this version
Isn’t accurate
My ride was cancelled as no show whereas in app the is still 15 mins away
The wait time is never correct
The wait time is never correct
can’t even use it
it won’t even let me select my school, and no matter what i do it gives me the same no internet error. obviously i have internet, as i can post this, but i tried cellular data, wifi, both, on and off alternating, and nothing works.
Never got on my ride you dumb app !!
They were supposed to come in like the next 2 minutes but then it turned into 4! AND THEN THEY SAID I BOARDED MY RIDE WHEN THEY WERE ON THE OTHER SIDE OF CAMPUS!! I never boarded anything!!! They need to double check where and who they have on board. It’s ridiculous
Trash
Just read some reviews. It's unbelievable that this app got no improvement at all in the past 2 years! Whether the driver can pick you up depends on luck. I was luckily picked up by a driver tonight, she complained to me all the way about this app. How come so many Universities are still using such a trash app in 2021?
Also, the "Feedback" button in the app is for show. You can't click it.
Also, the "Feedback" button in the app is for show. You can't click it.
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Can't log in
I can't even log into the app and it keeps giving me an error message.
Worst app
Nothing on this app makes sense. I tried using it 5 different occasions and never got it to work. A waste of time and storage.
App needs an update!
The app is smooth running for the most part. However, it’d be extremely nice and helpful if the app had notification sounds or “pings” whenever the ride is outside. I’d also think it’d be very helpful if multiple stops could be added when there’s more than one person in the ride.
waste of time
Do yourself a favor and don’t bother downloading this app. I don’t know how I am going to get around campus, but one thing is for sure - this app is not going to help. It’s garbage. Need to login each time. Try to schedule and get error messages that are incorrect (10am on a Tuesday that’s not a holiday is not “outside of service hours” and nor is it in the past) and that’s it. There is nothing you can do to fix it. Doesn’t work when you login to the website either.
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STRAIGHT UP TRASH
I can’t believe the university gives contracts to developers like this that literally have created the worst app I have ever used. I hope the TapRide company loses all their clients and their developers rot in hell.
