Taptap Send User Reviews

Customer Experience

Positive experience70.3% of reviews
Neutral2.2% of reviews
Negative experience27.5% of reviews

~ Based on 4,978 written reviews from the US App Store.

What users say

Is Taptap Send Safe?

Taptap Send: Money Transfer appears safe based on user ratings. AppsHunter Safety Score for Taptap Send is 94/100.

This assessment is based on 89,911 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
1.3% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 89,911 App Store ratings for Taptap Send.

Is Taptap Send Legit?

Taptap Send: Money Transfer appears to be a legitimate app. AppsHunter Legitimacy Score for Taptap Send is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The quality is downing

I recently sent $50 to Egypt. It’s not that huge amount of money however it’s been now over five days and the transaction still in progress that technical issues this never happens to me and I already sent thousands to Egypt through this app but recently it’s becoming more difficult and taking more time for the money to arrive and the worst part is a support over chat or a phone it’s useless and bad and they really need to get customer support with experience because no one know what to do specially that I talk to them 2 times first one they told me wait two days eventually be fixed after two days. I called them again. They told me the same thing. This is driving me crazy this app is getting way worse. I don’t really recommend it.
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Response from developer

Hi, thanks for your feedback. We’re very sorry for the delay and the difficulty reaching us — we understand how stressful that feels. As we can’t identify your account from this review, please contact us through the app or at support@taptapsend.com so we can check your transfer and assist you. Thanks, Taptap Send.

Good App!

It’s quick and easy! The Money I have sent was received in few minutes.

Strongly recommended

Fast , no fees and good exchange rate, good customer service

ANGELICA415

Please use my code to get $20 on first transfer

Very nice and fast transfer. Been using this for 4 yrs and no regret

Response from developer

Hi, thank you for your feedback! We’re glad to hear you had a positive experience and find our transfer process to be fast and reliable. We appreciate your support and look forward to serving you again. Thanks, Taptap send

reliable

i’m sooooo happy this remittance

Great service

Great app for sending money. Special thanks to Muhammad Umair Hanif for the excellent service.

good remittance company

100% satisfaction

BEST MONEY TRANSFER

I love using Taptap because is reliable easy and fast and you also protect our money too no distractions you are just the best

Use “NAFIS686” for 10$ extra

Use the code “NAFIS686” for 10$ extra

Mgm

Compare to the other app low rates this one

Response from developer

Hello, we’re sorry the exchange rate didn’t meet your expectations. At Taptap Send, we strive to provide competitive rates with secure and reliable service, and we value your feedback as we continuously work to offer the best possible value to our users. Thank you, Taptap Send

Awesome app

I rarely review apps but this one is really great. Easy to use, reliable. Can’t ask for anything better especially as I travel to Sénégal often and need to have cash in hand (in my phone).
Thank you and keep it up.

Worth sending

Better tater fast and easy to use

Fast and easy !

I’ve used several different apps to transfer funds, and this one is by far the best. The funds are deposited within seconds, and the whole process is quick, easy, and reliable. 100% recommend!

Muy buen Servicio

Agradezco esta App por que me ha ayudado muchísimo

First transaction fails and account temporarily suspended

I guest I didn’t put in my information right so the app fail and suspended my first transaction and I chatted and called support, they sent me an email to send documents to prove my identity. I emailed them all the documents but no response, I called and spoke to someone and still runaround.

Review

It’s awesome

Excelente

Muy fácil para enviar dinero. Y la cuota de servicio es la mejor del mercado.

Too slow

Takes way too long to transfer money

Response from developer

Hello, we're sorry your transfer is taking longer than usual. Most transfers are received within minutes, but it can sometimes take longer. We strive to be super fast and are happy to help if something is not working.

Fast

Very very fast sending and easy

Batter Pay rate available and includes unnecessary fees

I used the tap tap for six months due to it’s impressive rate but I think all it did to attract the costumer only. Now they are leg behind the competitor, Remetly is giving impressive rates than tap tap. I don’t mind sending money through tap tap but before sending Need to consider the rate. On the top of that they started taking fee.
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