Not user friendly
Horrible can’t even submit a ticket to customer service. Says Error every time
The site is glitchy every time I use it
Customer service reps will suggest that you use the website instead of the app. Why do you have an app if it doesn’t work when it’s supposed to?
Cannot submit support requests
Terrible app. Shows info but when you need to actually do business, you cannot send them a message for help. And you cannot use a question mark. Really?
Terrible company
Worst HSA company I’ve ever dealt with! Takes them forever to get money put on account etc.
So Many Glitches
Every time I go to submit a question or contact customer support it gives me an error message.
