Incentivized poor communication
Had a without without any communication. Canceled the task and had to pay in full for being ignored. Customer service request have been unhelpful and unanswered.
Great Company. Terrible App
This app is quite buggy and terrible. Hitting the back button will close the app entirely. The map doesn’t work properly. Past deliveries don’t show up. Just issue after issue with the app. Also, the information in the app is different than the information in the web browser for the exact same delivery.
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One apt move to storage
Junior and Christian were absolutely wonderful! Polite, on time, so careful and considerate of my belongings. They came totally prepared and made moving into my storage unit a pleasant experience.
I would definitely recommend them.
Thanks a million guys for an excellent job.
I would definitely recommend them.
Thanks a million guys for an excellent job.
Used to use Dolly.com
I used to use Dolly.com but was redirected to TaskRabbit because dolly.com was absorbed by them. I am so satisfied and happy with the moving help I received. I will be recommending TaskRabbit and using their services in the future
Couch delivery
Part of the couch we bought yesterday fell off the truck today while being transported to our home. Lead helper didn’t apologize and was upset he wasn’t going to get paid. Not a good experience at all.
On time delivery !
Very efficient delivery of a sectional from IKEA ! A bit over expected budget, but worth it for the quality of service !
Excellent
Exceptional service and communication.
App keeps crashing
App keeps crashing. Can’t upload details or photos once the task is submitted. Doesn’t work as well as the original Dolly app.
Can't log in?
I'm getting an error when I try to login or sign up. I needed to use this.
Helper not assigned in timely manner
The put a hold on money before even a helper is found. Now no helper and I need to make out her arrangements as cannot afford to wait any longer for helper to be assigned because if us a busy holiday weekend.
Worst expirence of my life
The tasked damage my furniture and the charged me for assembly that never happened. I had to dispute with my bank
Awful and unreliable service. Do not rely on it
Booked for my move and no taskers were ever assigned. Support never reached out and I was left with no help for my move. Do not trust the service for anything important. No communication and I was still charged a service fee after no help was ever assigned. Extremely disappointed with the service
Not flexible enuf
its called “delivery” but wont let me select the need for a trailer. Only 3 vehicle options to pick from. I cant add any notes about vendor. Very frustrating.
SCAMMED
I just wanted to move out and I ordered same day delivery from 2:30pm - 3pm and still no person assigned as my helper I’m sure this is a scam and no one is going to come
Excellent service and people
Task rabbit is a service used by my kids for their house and apartment moves for years now. Very easy access service and service fees
Mario Estrella’s service was super excellent. He is a very very courteous and polite person and very very professional helpful and quick. I will always want to hire him again for any moving requirements I may have in future
Mario Estrella’s service was super excellent. He is a very very courteous and polite person and very very professional helpful and quick. I will always want to hire him again for any moving requirements I may have in future
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WORST experience ever
AWEFUL service. Do not recommend, the workers came and refused to do 2 trips for my moving (even though it was included in the fee), and because they are all independent workers, customer service does not take responsibility on this issues. These workers are not qualified for big movings.
Bad
Use lugg. More efficient, cheaper, and better service.
Horrific experience
I’m almost 70 years old so I’ve been through a lot of moves and this was by far the worst!!
Every mover in the past has simply wrapped my small nightstand with drawers (and everything contained therein!) or, at a minimum, wrapped the drawers individually with all items intact. But this mover proceeded to dump all my drawers everywhere. It was a mess and exhausting because we had to run around bagging everything up! And now I have SO many bags to go through and absolutely NO idea where anything is! This was the move from hell!!!😡 And unpacking is going to be a nightmare!!
Every mover in the past has simply wrapped my small nightstand with drawers (and everything contained therein!) or, at a minimum, wrapped the drawers individually with all items intact. But this mover proceeded to dump all my drawers everywhere. It was a mess and exhausting because we had to run around bagging everything up! And now I have SO many bags to go through and absolutely NO idea where anything is! This was the move from hell!!!😡 And unpacking is going to be a nightmare!!
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Do not use for moves
This is the 2nd time I’ve been canceled on less then 48 hours before my expected move all while I had this booked weeks in advance… and now I’m having to pay hundreds more for movers to find someone last minute
Claim only get two weeks to submit materials
They only allow your claims for two weeks to be submitted receipts, even though some jobs are so bad you lost multiple things and you cant even fully catalog. While my move was affordable i ended up losing over a grand because they rendered my couch unusable and lost one of chairs
