Convenience Fee Charging on making payments by Card
Response from developer
Hi, we're sorry for any inconvenience caused. We understand your concern regarding the convenience fee. This fee helps us cover the cost of processing digital payments securely and providing a smooth payment experience. The exact fee may vary based on the transaction and is always shown before you complete the payment. Thank you for your understanding. - Rumi
The worst
New experience- I ordered a cooler day before that was supposed to be delivered yesterday. Delivery window 9 AM to 9 PM. No information to contact delivery person. Chat with customer care, they escalated issue at 4 PM. Call customer care at 8:45 PM they say wait for 24 hours. Does Tata think, they are so precious that we will sit waiting at home for 48 hours for a delivery?
Oh and don’t get me started on how bug ridden the app is. It deserves -5⭐️.
Response from developer
Hi, we apologize for the disappointing experience with your medicine and cooler orders. We understand how difficult it is to face delivery delays despite committed timelines and are sorry for the experience. Please share your registered contact number and order details at app.support@tataneu.com with 852201 in the subject line so we can assist you better. - Viki
Worst application
Very functional app
Response from developer
Hi, your positive review of Tata Neu is a testament to our commitment to delivering excellence. We are delighted that you are enjoying our app's features and content. Thank you for being a supporter of Tata Neu!








