Not working
Very low effort app, not working ("products could not be loading") and ugly.
Poor app
A very bad app. It kept flashing “please check your pickup location is correct” about 100 times.
Then it didn’t allow me to enter my cc details.
Please invest some money into some decent app developers, it’s not hard.
Then it didn’t allow me to enter my cc details.
Please invest some money into some decent app developers, it’s not hard.
Great to order a taxi in advance
I booked my taxi in advance and it was waiting for me on time. Overall satisfied it’sfaster than going through the call line. One thing to improve would be to cancel how it sends pop ups every time it recognises my adress (not needed), but overall good !
Doesn’t work
Keeps saying internet unavailable although I checked and my internet is working perfectly well. I updated the app still same issue. Uber and all other apps work fine!
Not smart technology
I downloaded the app, enter my credit card as payment method. 1st time I used it the driver couldn’t charge my card saved in the app. Either it’s not possible to ravel cashless or the driver didn’t understand how to work the app.
Either way it was a bad experience. I might as well have used any other taxi and paid cash.
Either way it was a bad experience. I might as well have used any other taxi and paid cash.
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Several issues
Adding a payment card doesn’t work so you have to pay in car. Sometimes the app hangs and you don’t get confirmation of a taxi coming but one has been ordered. Annoying to you and the driver who is stuck waiting.
Impossible to register a user id
It sends you a validation code via sms. When you switch screens on the iPhone to read the sms and switch back, the app disables the keyboard, so you can’t type in the code. No help link, so writing a review is the only way to get help. Maybe... Geneva’s only other taxi app never sends the sms. Uber is all there is and that’s just evil.
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Highly unreliable
I have been using the app for many years but two weeks ago in Geneva it simply did not work. First I ordered a taxi from my hotel and it could not tell me where the taxi was and whether it had arrived. When I called the taxi driver he was waiting at the back door and eventually made it to the front door. When I booked the car in advance for a 8:50am pick up at the hotel, it showed up 10 minutes late, picked up the wrong passenger. Totally unreliable and makes services like Uber a very welcome option for the consumers.
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Nice App, no French needed!
I was nervous to rely on an app ordered anything in CH but I trusted it more than my French to ensure I got an early pickup. The app is Uber- like and intuitive, great service, prices ...well it's Geneva
