TDECU Digital Banking Reviews: Is It Legit?

Customer Experience

Positive experience55.3% of reviews
Neutral6.2% of reviews
Negative experience38.4% of reviews

~ Based on 1,187 written reviews from the US App Store.

What users say about TDECU Digital Banking

Is TDECU Digital Banking Safe?

TDECU Digital Banking appears safe based on user ratings. AppsHunter Safety Score for TDECU Digital Banking is 85/100.

This assessment is based on 14,990 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.6% of ratings point to a safe experience
3.4% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 12,787 App Store ratings for TDECU Digital Banking.

Is TDECU Digital Banking Legit?

TDECU Digital Banking appears to be a legitimate app. AppsHunter Legitimacy Score for TDECU Digital Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Really love this app

This is the best banking app I’ve used 🙏🏿💯… especially as a teen

Customer

Done

Great banking app

You can do it all from this app

Great App

Thank you TDECU for keeping your app up to date.

Doctor

I do NOT like the new login process. I do NOT like: Not able to save user name. Login has become a hassle

TDECU

Any problem with the app

Bugged for over a year

App hasn't shown transactions since April of 2025

2 Stars

Your app is terrible! Be better!!

Very user friendly

App is very easy to use and navigate.

Too many verifications

Overall the app is good, but having to reupload verification docs multiple times is getting old!

TDECU

I’ve been with this bank a long time. Couldn’t ask for a better bank we are like family now highly recommend TDECU for all your banking needs

Dow Credit Union

The amount of time this app doesn’t work it requires a different way to log in has been very frustrating over the years

Si me gusta …..

Me parece es una aplicación que tiene todo lo necesario para estar informada del movimiento que realizo en ella . También me agrada que en cuanto hay un movimiento que creen es sospechoso inmediatamente recibo una llamada para estar seguros que fui yo quien la realicé ….. Con lo que he tenido un poco de problema es al solicitar dinero a un familiar por medio de Zelle
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Worst credit union, worst customer service

I've been a member for almost 20 years and the online banking has deteriorated in perfect unison with the customer service and their now 30+ minute wait times. I have to register my face and answer security questions just to access my money. Please don't use this bank

Log in

I have to receive a phone call to get a code to log in every time. There’s got to be a better way.

Awesome Bank

I love TDECU. The staff is always courteous and willing to serve you in any way possible. I know my money is safe and protected. Thank you TDECU for being an amazing Bank.

So easy to use

I love the ease of doing transactions on the app!

Would love to change banks us, but they make it excessively hard. And it sucks.

Always have issues with TDECU signing in. It sucks. They made so many changes over the years makes it hard. Specially, when you have your husband and wife have to have separate accounts to sign in and then everything that you’ve done over the years as far as Bill pay you can’t have it for both. You gotta have it under one name never had any bank do that. Its called a joint Account for a reason.
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Gives the minimum sometimes

This app jumps out to the web through several hoops at once and sometimes works and sometimes doesn’t. Logging in is the real pain point. Otherwise, once you’re in, you get most basic banking functions though you’ll have to request ability to deposit checks, which is barebones banking functionality. No one should have to request this.
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Phillip T.

Great customer service and support team like no others and have a very positive experience when you come into contact with them and you don’t feel like a number but real person the Yoakum team is awesome keep up the good work.