TDECU Digital Banking Reviews: Is It Legit?

Customer Experience

Positive experience55.4% of reviews
Neutral6.3% of reviews
Negative experience38.3% of reviews

~ Based on 1,199 written reviews from the US App Store.

What users say about TDECU Digital Banking

Is TDECU Digital Banking Safe?

TDECU Digital Banking appears safe based on user ratings. AppsHunter Safety Score for TDECU Digital Banking is 85/100.

This assessment is based on 14,991 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.6% of ratings point to a safe experience
3.4% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 12,787 App Store ratings for TDECU Digital Banking.

Is TDECU Digital Banking Legit?

TDECU Digital Banking appears to be a legitimate app. AppsHunter Legitimacy Score for TDECU Digital Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

secure code via text

I am sick of having to listen to a voice call to get my secure access code. I have reported this to TDECU customer service multiple times and nothing has been done about it. I just want to get a code via text.

Mr.

System does not work

Worst banking app ever

Facial recognition fails constantly and I never remember my password so every time I want to check my account I have to reset my password. Every other banking app I use works fine. This one has an issue and I wish I had never opened an account with them. The app is awful!!!!
This is only a review of the app. The bank itself is also horrible about charging fees other banks don’t charge. I use this account for one thing, and when I finish this one thing I will close the account and never look back.
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Easy to use - good Security

Easy app to use - able to access all my financial products in one place.

TDECU rating

Great!

Great Banking App

Easy to maneuver and not hard to access

TDECU Mobile App

The TDECU phone app is convenient and time-saving. I can make all important transactions right from the phone!

Review

Could be better

Easy Banking and Customer Service/Support

You guys are the best!!😁

Terrible app

Accessing this app is a nightmare, super buggy. I get locked out at least twice a month.

OpiniΓ³n

Excelente app , me encanta ver mis cuentas en lΓ­nea

Amazing

The app is clean and easy to use.

Really love this app

This is the best banking app I’ve used πŸ™πŸΏπŸ’―β€¦ especially as a teen

Customer

Done

Great banking app

You can do it all from this app

Great App

Thank you TDECU for keeping your app up to date.

Doctor

I do NOT like the new login process. I do NOT like: Not able to save user name. Login has become a hassle

TDECU

Any problem with the app

Bugged for over a year

App hasn't shown transactions since April of 2025

2 Stars

Your app is terrible! Be better!!