TDECU Digital Banking User Reviews

TDECU Digital Banking
TDECU Digital Banking
Texas Dow Employees Credit Union

Customer Experience

Positive experience55.4% of reviews
Neutral6.3% of reviews
Negative experience38.3% of reviews

~ Based on 1,162 written reviews from the US App Store.

What users say

Is TDECU Digital Banking Safe?

TDECU Digital Banking appears safe based on user ratings. AppsHunter Safety Score for TDECU Digital Banking is 85/100.

This assessment is based on 14,039 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.6% of ratings point to a safe experience
3.4% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 12,787 App Store ratings for TDECU Digital Banking.

Is TDECU Digital Banking Legit?

TDECU Digital Banking appears to be a legitimate app. AppsHunter Legitimacy Score for TDECU Digital Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

LAURAL

Great app. Easy to use!

Don’t Like It

The app decided not to like the user name anymore. Changing it has become impossible. I will have to go into the branch, wait an hour for one of the people and tell them about the problem. Then, with their help, I can establish a connection to my account. The security company you hired sucks. Should he’s read the reviews on them before signing a contract.
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More straightforward than previous versions

I find this easier to use than it used to be, and quite intuitive.

Easy to use online banking

We live out of state and are still able to complete virtually all banking needs with the app including deposits, transfers, and bill pay.

Worst Bank App Ever!!!

Nothing good about this app, and I have other apps for other banks. This one is the worst!

Bank app

Is very good aplicación I can monitoring all my transactions

Rate 10/10

I love the TDECU branch, and the app is easily accessible. TDECU is hands down the best bank to be with.

Rating TDECU APP

I like the TDECU APP, but it makes me jump through too many verification hoops. It doesn’t matter weather I’m using my tablet or my smartphone, I’ve got to verify who I am. APPs are suppose to make things mobile. Unless I’m doing something wrong….

TDECU App

The app works great and is easy to navigate. I can do all of my online banking without ever booting up my pc.

So easy!

I have been with TDECU for over 20 years. They have continued to improve their app as times change.
For anyone concerned about overdraft fees, as long as you have the money in savings, TDECU will take the money from savings to cover your checking overdraft with no fees.
Adding an outside account is now easy peasy. Paying bills, easy peasy.
More & more offices & ATM’s.
I love TDECU & their app!
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Tdecu

App is very serviceful

App

The app has an old school feel to it.

Easy to navigate

It is simple and easy to use. Definitely an upgrade from the previous version.

Mid

Clunky at best

Over protective

Almost every single time I have to do the face or the ID to prove my identity and it gets real old

Poor service

Poor service at Lake Jackson branch

Log off auto

Do not like auto logos when I am still processing stuff ! Also the code needs to be apparent on screen rather than having to open it up to at least save time

New and Improve

I like the new and improved TDECU app. I can check my bank account, pay bills and transfer money without any hassle any time of the day.

App feels unusable

I appreciate the effort to secure client accounts, but a short time-out window coupled with incessant secondary verification makes the app (and website) feel unusable. Please find a better solution. For example, allow users to view their accounts and documents with a password and require identity verification only for significant action such as transfers, withdrawals, deposits, or changing account settings. Rather than repeatedly requiring a new access code every 15 minutes when simply reviewing transaction history and account statements.
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Great App

Easy to use , easy transfers , bill pay, what more could you ask for ????? Love it !!!!