Technogym Reviews: Is It Legit?

Customer Experience

Positive experience31.3% of reviews
Neutral13.6% of reviews
Negative experience55.1% of reviews

~ Based on 601 written reviews from the US App Store.

What users say about Technogym

Is Technogym Safe?

Technogym: Training & Gym app appears safe based on user ratings. AppsHunter Safety Score for Technogym is 95/100.

This assessment is based on 4,838 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 4,775 App Store ratings for Technogym.

Is Technogym Legit?

Technogym: Training & Gym app appears to be a legitimate app. AppsHunter Legitimacy Score for Technogym is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Privacy issue. To much personal info taken

Maybe fine for a personal home gym but not a good system or bike built for a gym. It blocks you from using the feature untill you register. Forces you to sign up. I stopped using all technogym equipment in my gym and use other vendors who have a better interface.

Response from developer

Dear User, Thank you for taking the time to share your feedback. We deeply regret to hear that your experience fell short of the high standards you expect from us, and that we set for ourselves. We view every critique as an important opportunity to grow. To help us provide you with the best support, please write to us at caring@technogym.com. Thank you for helping us evolve and deliver an ever-improving experience. Technogym Caring Team

Réservation de cours

Le cours est complet, plus de place ; dommage que nous ne puissions pas avoir de notifications lorsque nous voulons réserver un cours et qu’une place se libère.

Response from developer

Dear User, Thank you for your valuable feedback. Your club's on-site team is in the best position to assist with these local setups. Thank you again for your valuable time and for helping us improve. If you ever need any technical assistance with the app itself, please feel free to reach out to us at caring@technogym.com. Technogym Caring Team

Evolução

Podíamos ter um histórico do peso e repetição que utilizamos em cada máquina. Isso ajudaria a acompanharmos nossa evolução em determinado período.

Response from developer

Dear User, Thank you for sharing your proposal with us. For us, our community is an incredible resource: we believe that the perfect application is created together with those who, like you, live Wellness every day with passion. We have shared your feedback with our app specialists, so it can inspire upcoming updates. Thank you for being part of our journey of evolution. Technogym Caring Team

The best

Great workout five star the man was training me amazing

Monitoring

It’s great to see the effort that a I have put in to the workout

Nah

Stop trying to ask me to email you - fix your app. Add the feature to export to apple health ;))) so sick of this. I need to carry my phone when on stair master/ treadmill:))) this is not ok

Apple health access mandatory

I cannot use the app because it gets stuck asking for access to the health data. When I press continue it an error pops up that says “It was not possible to connect…”. Would be nice to be able to skip this and add the connection later.

Broken. Again

Updated to ios 27 and now my phone simply cannot / will not log in to any equipment

Senior contentment!

As a recent retiree, it’s been great getting back into the gym after retirement. The Technogym training equipment and the associated app are excellent and support me so well. I really enjoy tracking what I’m doing and having equipment that is tailored and configured for my needs. It ensures I can follow my progress and also keeps me motivated. Excellent systems and processes! Things have come a long way from me lifting plastic concrete filled free weights in my garage on a homemade wooden bench made by my dad 50 years ago!
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Response from developer

Dear User, Reading your review was an absolute pleasure – thank you for taking the time to share your valuable feedback. We are truly thrilled to hear you're having such a positive experience with our ecosystem. We look forward to continuing to support you as you reach even more ambitious goals. Technogym Caring Team

Nice idea

I would like to setup more routines for the reclining bicycle

Nah

This app doesn’t export to apple health unless you have a watch :-) what is the point of this app. Maybe fix this????

Good but bugged

It has a lot of exercises but my timer keeps going straight from 60 seconds to 0 or 60 to 15. They need to fix the timer!

Good but buggy

The app has some great ideas like the generated workout using your Technogym equipments, however the implementation is buggy and it only ever shows me workouts using 2 equipments.

I noticed today that if I try and edit the workouts for the day, the list displayed for edit is different from the actual workouts presented to me in the non-edit view for the day. The workouts in the edit view uses more equipments from my list and is perhaps the correct one I should be shown to perform.

Also the fact that I can look ahead and see future workouts is a missed opportunity in the implementation.

In summary, great idea, buggy implementation.
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Bickystollocks

I like

Worst fitness appp

Lacks many basic controls other apps have. Design is from the 90s. The UIX needs major updating. I feel like I’m using a very old app.

Pilates

Pilates classes are awesome

Amazing workout

Atmosphere is so positive and so is the guidance

Response from developer

Dear COTY2, Thank you for your 5-star review. We suggest sharing your positive experience also with the management of your club: we believe they will appreciate hearing about your experience. Thank you again, Technogym Caring Team

Exceptional BUT improving…??

I like that I can log in easily to each piece of apparatus if linked. As well it is good that you can manually mark you’ve done exercises (honesty is optional) but - when you have little time and will like to edit the weight or repetition or number of sets, during the workout this is nigh on impossible.
Whether it is there already, instructions how you can use the application I will like
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Response from developer

Dear adamelsawad, Thank you so much for taking the time to leave us such a well-balanced feedback. Ratings like yours are the most helpful to us, as they point out exactly where we can do even better. If you have any specific suggestions on how to make your training experience even more seamless and satisfying, please feel free to write to us at caring@technogym.com. Thank you again for helping us grow together with our community. Technogym Caring Team

Needs a better system

Keeps logging off! At the gym when we get on the machines we don’t have the time and patience to keep logging in! This should be very basic knowledge!!

After 3-4 times clicking on “forgot password” and giving my ID, there is no mail be it in primary or spam!

Response from developer

Dear User, We are very sorry to hear about the issue you experienced. We sincerely apologize, and we want to resolve this for you as quickly as possible. To provide you with the fastest and most effective support, we kindly ask you to send the details of your login issue directly to our dedicated team of specialists at caring@technogym.com. Your report will receive our highest priority so that we can get you back to your workouts without any hassle. Thank you for your cooperation. Technogym Caring Team

Frustration, no connection

The app will not connect with my phone and Bluetooth. I go in loops with the QR code, it won’t connect to my camera, there’s no option to change anything. I hate that my gym contracted with this company. Every piece of equipment makes working out frustrating instead of smooth. The interface design is abysmal.
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