Terrible
Received some material from a physio and downloaded the app which I created an account for with my email address. I then received an email to validate said account, clicking the validate link in the email opened the app with options to resend a validation email and nothing more.
I’m not sure how companies of this size can develop such terrible software, like the very most basic functionality required doesn’t work, how does this pass QA ?
I’m not sure how companies of this size can develop such terrible software, like the very most basic functionality required doesn’t work, how does this pass QA ?
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Amazing Customer Service
Have had a few issues getting set up, but a responsive, friendly and efficient team has been working with me, and so helpful.
Waiting on my correct birthdate to be entered so I can complete the questionnaire, but am sure this will be done before my appointment, as the team hasn't let me down yet! Thanks to all 🤍
Waiting on my correct birthdate to be entered so I can complete the questionnaire, but am sure this will be done before my appointment, as the team hasn't let me down yet! Thanks to all 🤍
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Garbage
Signed up and immediately the app doesn’t let you log in. Total wast of my time. Garbage app!
Terrible
Won’t let me register. Frustrated that my medical clinic requires I use an app. Appalled that Telus has anything to do with my medical records.
I might have found this convenient and possibly useful if it let me register with my clinic but the “next” button is just greyed out and all of my information is entered.
I might have found this convenient and possibly useful if it let me register with my clinic but the “next” button is just greyed out and all of my information is entered.
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Frustrating
Giving up after 5 tries to complete setting up …emails sent to confirm spins back to staring point





