New app? Where is Telus Connect??
0/10
Response from developer
Thanks for your honest feedback, and we're sorry to hear that the new app isn't meeting your needs. Could you tell us specifically what's not working or missing for you? That'll help us prioritize the right fixes. You can share details in-app via Settings > Give Feedback.
Inutile
Response from developer
Merci pour votre retour, et désolé d'apprendre que vous êtes déçu(e). On comprend que la transition vers une nouvelle application n'est pas toujours bienvenue, surtout si elle vous donne l'impression d'avoir moins de fonctionnalités qu'avant. Ce n'est pas notre intention, et on aimerait comprendre ce qui manque précisément pour vous. Est-ce une information sur votre connexion internet, vos appareils connectés, ou autre chose? Dites-le-nous dans l'application sous Paramètres > Donner votre avis. On veut corriger le tir.
Update
Response from developer
Hi, thanks for flagging this. The scheduling function from Connect isn't gone, you can recreate it using the Routine feature in SmartHome+, which lets you set schedules for your devices and home internet. Give it a try and let us know how it goes.
No iPad support
Response from developer
Thanks for your feedback. I've passed this along to our development team as a specific request. We can't promise a timeline, but it helps to know this is impacting your experience on iPad specifically.
Doesn’t work
Response from developer
Hi, if you're stuck at the login page, you're likely mid-migration to SmartHome+ and your features (including internet backup) will unlock automatically once migration is complete. You can continue using the Connect app while the migration is in progress. Are you still experiencing this issue? If so, let us know in app Settings > Give feedback.
