Bon produit
Cependant, aujourd’hui pour le même prix d’autres applications proposent le même service avec un vrai suivi de cycle. Donc je dirais qu’aujourdhui Temdrop est trop cher.
Le service client (en anglais) est très réactif ! J’avais un problème de pile ils m’ont offert 4 mois d’abonnement gratuit.
4/5 étoiles car le produit répond à ses promesses.
Response from developer
Thank you for your thoughtful feedback! We’re so glad to hear that Tempdrop’s temperature tracking has been accurate and consistent with your cycle, and that our support team was able to help quickly when you had a battery issue. We also really appreciate your feedback about pricing and cycle-tracking features. We’re always working to improve the Tempdrop experience, and feedback like yours helps us understand what matters most to our users. 💛
Not worth the price
Long term user moving away from this device due to recent reliability issues / poor customer service
Now, only about a month into using my newest Tempdrop, the app crashed while syncing and then wouldn’t open at all. Support instructed me to delete and reinstall the app. After doing so, the Home screen began displaying my most recent temperature when I selected ANY previous date, even though the correct historical temperatures still appear in the Chart tab.
When I reported this discrepancy—with screenshots—support responded by explaining how to access my temperature history, rather than addressing the fact that I was reporting changed/incorrect app behavior. Throughout this exchange, their responses have felt dismissive and condescending, repeatedly explaining basic functionality instead of addressing the actual problems I’ve described.
Tempdrop is marketed to people who rely on continuous temperature data. Having hardware or software fail in the middle of a cycle isn’t a minor inconvenience—you cannot go back and collect a missed temperature later. This is now the second cycle in which either Tempdrop’s hardware or software has caused problems for me.
After 8 years, three devices, recurring reliability issues, and this customer-service experience, I’ve lost confidence in Tempdrop. I’m researching alternatives and may simply return to a basic BBT thermometer. For such an expensive product, I expected considerably better reliability and support.
Response from developer
We’re truly sorry. After 8 years of using Tempdrop and investing in multiple devices, you deserved a much better experience, especially when you rely on your temperature data throughout your cycle. We’re particularly sorry that our Support responses didn’t address the specific issue you reported with the Home screen displaying the most recent temperature for previous dates. We understand why being given instructions for viewing your history instead felt dismissive of the actual problem you were trying to report. We genuinely want to make this right and get to the bottom of what’s happening with the app and your data. We’d really appreciate the opportunity to take another look at your case and work toward a resolution rather than leaving you feeling like you have to find an alternative. Your trust means a lot to us, and we hope you’ll give us another chance to fix this and provide the level of reliability and support you’ve come to expect from Tempdrop. ❣️
Pas fiable
C’est grave que ce ne soit pas fiable à ce point.
Response from developer
Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés que les bugs de l’application aient autant perturbé votre suivi, surtout lorsque la régularité et la continuité des données sont essentielles en symptothermie. Nous comprenons également votre remarque concernant les observations de glaire cervicale : pouvoir ajouter une note libre serait effectivement utile lorsque les options proposées ne correspondent pas exactement à ce que vous souhaitez noter. Nous transmettons ce retour à notre équipe produit. Concernant l’impossibilité actuelle d’ouvrir l’application, nous souhaitons vraiment vous aider à résoudre ce problème. N’hésitez pas à contacter notre équipe Support@temp-drop.com afin qu’elle puisse examiner votre situation et travailler avec vous pour trouver une solution. Nous savons que le capteur représente un investissement important et que perdre l’accès à vos données ou ne plus pouvoir les saisir est particulièrement frustrant. Nous voulons faire mieux et nous espérons avoir l’occasion de regagner votre confiance.
Great device, bad app
App dysfunction
Déçue
Le suivi de la température est intéressant et permet de mieux comprendre le cycle.
Response from developer
Bonjour Mia, merci d'avoir pris le temps de nous écrire. Nous sommes vraiment désolés pour les désagréments causés par la dernière mise à jour ! Fermetures de l'application : Ce n'est pas normal. Veuillez réinstaller l'application ou contacter support@tempdrop.com afin que notre équipe technique puisse vous aider à résoudre ce plantage au plus vite.
Good, but recent app crashes make it impossible to use
Response from developer
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@temp-drop.com? We are committed to ensuring the best experience possible. We hope you might consider a review update once we have solved the problem.
Edit: so far, so good
So useful but way too expensive, fragile and poor customer service
Response from developer
Thank you for sharing your experience. We’re sorry to hear how disappointing this was, especially after you had been happy with Tempdrop. We understand how frustrating it can be when a device is damaged unexpectedly. Our support team reviews each case individually in accordance with our warranty guidelines, but we’d always like our customers to feel heard and supported. We appreciate your feedback and will continue using experiences like yours to help us improve both our products and the support we provide!
New homepage is just ads and articles
Recent app update has made it borderline unusable
Prefer the old version of app
New update not user friendly
Basic features hidden behind a paywall
Meh
I’ve found this to be quite annoying ing, doing something that isn’t even given me accurate results and me listening to something outside my body that isn’t even correct. So I’m going back to my pen and paper and just listening to my bodies cues for cycle changes because this app is now a waste of time and money for me. So I give a thank you for helping me use my phone less. 💜🙏🏽 goodluck with the app and to those who use it! It has amazing potential!
Response from developer
Thank you for reaching out to share your experience. We are sorry to hear you haven't had what you've needed from the Tempdrop app. We would love the opportunity to troubleshoot settings with you if you would allow us. Please reach out to support@temp-drop.com with the details!
Only good for temp tracking
Great product and community
Couldn’t swipe through my sleep chart anymore, BUT they fixed it!
Edit: they fixed it!!! ⭐️
Why no apple health sync??
Response from developer
Thanks so much for your feedback. We have great news, integration with Apple Heath is coming with the next version (due out by the end of Nov 2025). Be sure to update as soon as you see the version update!
