Tempur User Reviews

Customer Experience

Positive experience39.0% of reviews
Neutral7.8% of reviews
Negative experience53.2% of reviews

~ Based on 154 written reviews from the US App Store.

What users say

Is Tempur Safe?

Tempur-Pedic® Sleeptracker-AI® appears safe based on user ratings. AppsHunter Safety Score for Tempur is 92/100.

This assessment is based on 17,984 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
7.0% of ratings point to a risky experience

~ Based on 17,887 App Store ratings for Tempur.

Is Tempur Legit?

Tempur-Pedic® Sleeptracker-AI® appears to be a legitimate app. AppsHunter Legitimacy Score for Tempur is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very Reliable

Have owned this matress for over 5 years like the massage helps to go to sleep

Excellent

Very accurate smart bed.

doesn’t pick up biphasic sleeping

if you are a napper or multi phasic sleeper it’s useless to you

It’s good. Not great, but good.

I question the accuracy of the data when the sensors are in the bottom of the mattress from my wife and I. But that could just be me.

We love the snore response, but there’s a glaring oversight in the programming that is really annoying. When one of us starts snoring it changes the position as it should, and that usually does the trick. HOWEVER it’s almost inevitable that one of us will start snoring later. When that happens the bed has nowhere to go because it’s already in position. After using this bed since well before 2020, (writing this in ‘27) I can say the mattress is awesome, but there needs to be an update that enables the bed to return to its flat position after a period of time; maybe 15 minutes, maybe half an hour, maybe make it selectable (including not at all).

That would make a big difference for us.
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Too many reviews

I am prompted to write a review every day! What do I have to do to make it stop!

Not accurate

The. Bed tracks my husbands sleep fairly accurately but not me for some reason.

Terrible support

No support after 5pm

my Sleeptracker®

it works good

Remote on phone worked for a day

Not impressed with the remote on phone it worked for a day on second sleeper , first sleeper works . Very frustrating app.

Phone remote

Doesn’t work when I need it the most.

Needs update

Will not allow changes while vibrating

I love my bed

I look forward to sleeping every night. And I look forward to my sleep score.

dont work

does not hold it en of the bargain up

Failure to cover every night. Sometimes skips an entire week.

What data that is erratically recorded is information I would not otherwise have. Inconsistent...though likely reliable when actually recorded.

No one wants to be tracked

There is no need to track my personal phone after I spent $10k on your bed it’s bad marketing for a great product.

I hope others read that you sell their information to third party vendors.

Super glitchy / unusable

You can only make a few adjustments maybe 5 and it glitches/freezes. I have closed the app and reopen it and it still doesn’t work. Sometimes my partner and I are just stuck for like twenty min.

Junk app now

If I could give this, no stars I would. This app worked when I first got my bad. And I work I mean, I could control it with voice commands. I even had a routine that would turn the LED lights on and off.
All of this is broken and it’s been broken for a long time.

AAA

AAA

Remote

My grandson was playing with the remote control when it stopped working. The lights flashed but the bed didn’t move. I tried to reset the remote according to the instructions and nothing worked. I continued to read and it appears that I must reset the entire system. I’m disabled and getting down under the bed is very difficult and getting back up is worse! So, now that the remote isn’t available I must use the app to adjust the bed. The reset process needs to be simpler!
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Duplicate

My wife and I have exactly the same sleep patterns which is impossible as she went to bed am hour and a half earlier than I and got up two hours before I did. Something is wrong.