Tender Greens User Reviews

Customer Experience

Positive experience36.7% of reviews
Neutral11.7% of reviews
Negative experience51.7% of reviews

~ Based on 60 written reviews from the US App Store.

What users say

Is Tender Greens Safe?

Tender Greens appears safe based on user ratings. AppsHunter Safety Score for Tender Greens is 92/100.

This assessment is based on 1,135 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
2.8% of ratings suggest some concerns
6.3% of ratings point to a risky experience

~ Based on 1,135 App Store ratings for Tender Greens.

Is Tender Greens Legit?

Tender Greens appears to be a legitimate app. AppsHunter Legitimacy Score for Tender Greens is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love it!

Convenient and easy to use! I always use the app to order my pick up order and never have any issues. Even before the update, no issues. Getting and using the rewards too, that’s a sweet deal! Love that they have lots of pictures on the app, it helps when I’m being indecisive. I love the app gives you options to pay with gift cards and combine payment methods. Tender Greens is a gem!
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This new app is awful

The new app is terrible! It’s very difficult to navigate and if you try to type in notes for an order customization, you can’t see the text box on the phone. Big thumbs down on this one. Tender Greens , you can do better.

Horrible App Update

The recent update totally ruined it. Things that required two clicks in the past now take 8. One of the worst app redesigns in the history of the Apple App Store.

Just use Postmates

They make it seem pretty cool and good, oooh avoid the fees. Yeah, too bad 3/5 times I've used it the store has just not included an item and you have to physically call the store. Well this time they decided to dispatch the order through DoorDash, not me, TG. The manager calls me back and says I have to submit my problem to DoorDash. Except I ordered through this app. He says I ordered through DoorDash, hung up on me. Anyway, now my bank is investigating them as the transaction was solely TG. Use a different app with designated customer service or you have to deal with a 19 year old manager who thinks they know the secrets to the universe while simultaneously being unable to determine how a purchase was completed. Absolutely pathetic. Seriously, just pay the fees for a different service.
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Neglect

Tender Greens’ app feels the same as their food lately — great idea worn down by neglect.

The most annoying bug? The “cancel” button hides under the iPhone’s battery bar. You can see it, but good luck trying to tap it.

It works. It’s fine. It’s just a shame.

Coupon code

Coupons code given wasn’t clear and wasn’t given back without using it. This is the second time it happened. The first time the front desk didn’t scan it even those it’s log in. Wish the app would make it easier for the members.

The cancel button is in a bad location

The cancel button is too high in portrait mode. It’s right next to the Apple icons like the WiFi icon on the top right. It needs to be moved down so that I could actually use the cancel button without switching to landscape mode. Did no know test this on a iPhone 16 pro max?

So good

Chipotle, chicken salad my absolutely favorite salad! It’s always so delicious, and the customer service has always been amazing.

Excellent Salmon

And Jake and Edwine, Lucas and Casandra as well were fantastic in serving us at the table! We liked the olive bread too! Thankfully Dr Olga

Useless reward program

Useless reward program

Best Outdoor Dining

My husband and I love coming here for the great food and being able to eat outdoors

MY FAVOURITE TENDERGREENS LOCATION

If there ever was a gay-themed restaurant, this would be one. Beautiful, large, b/w, framed artistic posters of important gay people throughout history: artists, activists, others. It is and feels spacious. I usually get the salmon salad with tomato soup and a glass of rose wine, but I’ve tried other items on the menu and like those, too.
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The staff never prompt you for your details so why does this loyalty plan even exist?!

Waste of time

No apple pay really?

It’s 2024 and I still have to store credit card information to order.

Really really nice people

Really nice service.

Delivery is terrible

Food is decent and service is ok but their delivery is horrendous. They use Uber eats. I’ve waited 2 hours before .

Awesome the best in the Marina!!!

Awesome the best in the Marina!!!
Extraordinary team from chefs , managers or servers -
Above and beyond exoectations !!heaven in every bite and extraordinary custumer service every day!!

Great Place!

Great food, excellent service and cool ambience!

THE WORST delivery service

Do not ever order delivery. They outsource this to Über Direct (or Postmates) and there is no way to resolve issues with your order. We placed an order on the app which said it would be ~35 minutes for delivery and now we are 90 minutes later still waiting with no way to contact anyone. It’s the absolute worst customer experience I’ve ever had. No one is responsible for anything because the executives at Tender Greens don’t care about the customer’s experience only the cheapest, easiest to manage delivery service they can get
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Buttermilk fried chicken

I love this buttermilk fried chicken it is the bomb and the roasted veggie’s.

I liked the salmon too but its kind of small otherwise it tasted good.

The food was fresh and I like the fact that I ate on a real plater with silverware.

I love this place worth the money.

Marcellis