Can’t Login
App won’t let me login. No matter how many times I reset my password it just won’t work. Unfortunately, can’t use my drip carafe now because for some reason it’s app only. Not sure why they can’t add the drip carafe button to the main display. Having to load up the app every time I want to make a pot of coffee is just a pain.
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How can an app be this bad?
For almost everything, it takes you to a web page. Want to order beans; web page. Sign up for auto ordering; web page. How it is 2026 and we have apps this bad for a coffee machine so expensive? Whoever your developers are, fire them. This is unacceptable!
Love the machine, hate the app
Clock reverts to 12am and won’t let you reset unless you revert to default and reauthorize WiFi. App shows disconnected from machine half the time and won’t let you change the settings on your machine unless the machine is awake. Very inconvenient programming. App locks up when changing the settings on drink types.
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Literally Zero functionality
Doesn’t work, like at all. Passwords don’t accept and can’t even get on. I’ve reinstalled, I’ve reset password nothing works this app is garbage the old app worked fine
Doesn’t sync
Horrible app- if you need to reset your password good luck. It takes you to the website and you can update your password there, but it won’t work in the app. For a device with such a price they honestly need to do better. Very dissatisfied.
Bad App/Product/Customer Service
Given how much I paid for the TK coffee machine, the coffee quality is mediocre at best. I also purchased warranty and the company failed to honor a replacement. Adding to the disappointing product and customer service, the app sucks (I keep getting an error when trying to update to new app, and cant event change the time on the machine clock as somehow connection to wifi is impossible). Aesthetically this product looks good, but please do yourself a favor and don’t purchase this product. There are much better choices out there for a fraction of what TK cost.
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Worse than the last
This new app is so buggy. Version 1 was real bad. They somehow made version 2 worse. Sad to spend 2k on a coffee machine and have to deal with an app that is so flawed
Drink functions ok…
Lost the ability to set daily auto wake schedules :( having to wait 5 minutes for your machine to warm up kind of defeats the purpose of a connected smart espresso machine…
Frustrating
This app is maddening. For instance, I can’t figure out how to make the water hotter or how to connect to Alexa. These should be Easy things but they’re like a mystery and no answers in the FAQS
Works fine
I find that the updated app (2.0) works fine. The time was at first incorrect, but if you go into the Machine Settings, select a time zone different from yours, then select your correct time zone, the correct time will appear. I did this when my machine was in the sleep mode.
Kaffe Krash
Crashes on the only thing I care about. The schedule. Fix it!
Old App was nice, this is so buggy
The initial setup caused the first wave of 1 star reviews because there was issues getting logged in. Now that I am logged in I really miss the original app. I never even had to think about if it was going to work. So many bugs now, constant disconnections, unable to brew because it thinks the machine isn’t warmed up (when it clearly is) drinks not saving, machine edits have about a 50/50 chance of saving. For how nice the TK-02 coffee machine is, the app really makes it a frustrating machine. Once again none of these issues existed prior to release of 2.0 app. Please bring back the original app!
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Good Machine, Horrible App
Almost nothing about the app seems to function. Just setting up an account is either difficult or impossible (depending on the exact definition of impossible).
From there, it only gets worse. Could that even be possible? The app generally crashes and closes itself on almost every screen I’ve tried.
From there, it only gets worse. Could that even be possible? The app generally crashes and closes itself on almost every screen I’ve tried.
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Disappointing
I haven’t been able to get the correct time on machine since the new app. I turned off the machine while we’re out of town and since the time is not correct. The app says it cannot find the network. My network works fine and interesting enough my app will connect to the machine but the time is incorrect. This affects the time the machine is scheduled to come on and off. Are we the Beta Test users?
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Coffee profiles not importing
Hi I agree, I am not having a good experience either with this app migration. The coffee profile download directly from the website is not opening the app like on the previous app. I trust they will fix.
Just terrible
Where do I start? The coffee machine can’t tell time even tho connected to the internet. The app is helpless and continues to ask me what drink profile should be saved between the old app and the new one. It’s as if no one QA’d the app, not once.
Cat set clock anymore
The new update for 2.0 on the Terra Kaffe TK 02 doesn’t no longer allow you to set the clock. The clock automatically defaults to 12 AM. When you try to change it, it says that since the Wi-Fi is on, it will automatically connect through the Wi-Fi to collect the time yet it is unable to. When you turn off the Wi-Fi, then you can change the clock time but you can’t save it so everything keeps defaulting to 12 AM
Very frustrating
Very frustrating
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Conversion to 2.0
Conversion not thought out or tested before rollout . Terrible experience with machine app update and still offline
Unable to connect
First off, why did we have to download another app? My TK-02 will not connect to the app or WiFi and the time is stuck to 12AM.
Works for me
App and machine work better than the last app. I see a few people complaining about things that are more user error than an app or machine error. ( I had to change PW) wow! so hard. Come on people.
