Tesla User Reviews

Customer Experience

Positive experience60.6% of reviews
Neutral7.9% of reviews
Negative experience31.5% of reviews

~ Based on 2,764 written reviews from the US App Store.

What users say

Is Tesla Safe?

Tesla appears safe based on user ratings. AppsHunter Safety Score for Tesla is 94/100.

This assessment is based on 123,252 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.3% of ratings point to a safe experience
2.0% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 123,252 App Store ratings for Tesla.

Is Tesla Legit?

Tesla appears to be a legitimate app. AppsHunter Legitimacy Score for Tesla is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What is going on

Why is it every time the app updates my charging schedule is taken away? Why is it that every time I get in my vehicle my climate control settings are changed?? Why can you not mess with my settings? I should not have to reset everything every time I get in to drive

Battery Killer

This app severely impacts the battery life of my iPhone 17 Pro and now my new iPhone 18 Pro. With the app running constantly in the background my battery barely lasts 18 hours from 100% to 20%. When I terminate the app, it lasts well over 24 hours. This is a real problem. Connected to WiFi only about 30% of the time and cell signals are 2 bars at best at my location.
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My opinions as a tesla employee.

You aren’t getting an app better than this. This app was designed to be useful and to please the older crowd too.

Key issues

Ugh
So my key keeps closing connection through my phone any tips on what to do ?

App isn’t working

App isn’t working and the “support” tab just takes you to Tesla’s website.

Super Charging

On the northern east coast PLEASE STOP raising the charging prices of the super chargers. Every quarter it gets little more expensive

Daily data limit reached

Complete joke pay for premium having downloaded two clips from a near miss to my phone I have gone to check on my live cameras to check something and comes up with daily data limit reached. This is a farce I can watch YouTube or Netflix using the same data all day long but can now not view my cameras for 24 hours.
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Best car app of all

Intuitive, feature rich and super reliable

Can’t cool the car

With electric vehicles, you try to keep the internal temperature low and Tesla has a feature called cabin overheat protection, which is brilliant, but it turns off every 12 hours. It makes absolutely no sense and is utterly maddening. No clue how much value has eroded in this car because of this. But it’s just enraging. Fix it Tesla.
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FSD

FSD is amazing! Couple of minor issues that would be quite useful as a user. Adjustable speed limit options while driving through school zones. It would be great if you had a pop up on screen to give you the option of the current speed limit. It would also be great if you could scroll your speed instead of general sloth, chill, standard, hurry, mad max. Other than that, app is amazing!
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Awesome

It is so advanced! Such a nice Toy

Worth than Aftermarket

Works way better than any other tesla aftermarket

I love my Tesla!!

Excellence!

The greatest car ever

Best car I have ever owned, and I’ve owned many, I’ll never go back to Gasoline, and forget about FSD what can i say, it’s the best feature

Could not charge

Tried to charge non-Tesla vehicle at a Tesla charger, the charger showed up on the app before I logged in but not after logging in and I was unable to charge. Not sure if this is because this particular charger didn’t work for non-Tesla vehicles? In any case it wasn’t clear what was going on and was very frustrating
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FDS ISSUES

Have had this brand new Y 2026 for 6 months. It still won’t drive into my home driveway NO MANY UPDATES or RESETTING THE MARKER TO THE EXACT SPOT. If I need to make a LEFT TURM into my driveway Grok tells me RIGHT TURN (?)
If I’m coming from the opposite direction it still gives WRONG TURN INSTRUCTIONS
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Simple comprehensive application

I could not find another application that does so many things so easily. Very foolproof very simple and replaces a bunch of other tools.

Too slow

When remotely connecting to the vehicle application is too slow. Even when in wifi range it just won’t load. Frustrating….

We need grok on old models

We need updates

Tesla

I love this app