Feeders No Longer Supported
They should pull their feeder from shelves if the app doesn't support feeders anymore.
Can’t even see the screen
You can’t see the entire screen on an iPhone and there is no back button so once you click something you have to go back to the home page if you want to do anything else. When doing a test you can’t read the full description because the screen is cut off on the edges.
Very clunky
I downloaded this as a recommendation from the tetra products I bought. Seemed helpful at first. But it’s kind of hard to use. Searching the fish is hard to do. Can’t put the fish in my tank that I need to because of the fish add parameters so therefore my fish count is inaccurate. The ability to scan the test strips and it will graph it for you is cool but almost never works properly and can only use 6-1 test strips of tetra brand. None others. I have multiple tanks and I added them to the appt but can only click into and edit the first one on the list. Just very bad programming. Needs a serious update and then would be a very helpful resource for aquarium owners!!!
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New update broke manual feed
The new update doesn’t scroll in the Feeder screen. So once the feeder has run enough times the feeding history is too long that you can’t see it use the manual feed button because it is off the bottom of the screen and can’t be scrolled to. Please fix.
App update is horrible
I used the previous version of this app and loved it. However the changes that have been made make it impossible to use. It is nearly impossible to scan the test strips. When the strips do scan, the results on the screen are inaccurate compared to what is seen on the strip itself. I relied on the previous version when starting up my tanks, it was great because the app would tell me exactly what to do to fix the problems. I wish they had not done this upgrade.
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Updated app
After updating I’ve noticed you can only use 6-1 test strips and nitrate strip. I have 5-1 rest strips. The old app would allow the 5-1 strip to be tested. Not good. Fix it to allow the 5-1 test strips.
Horrible update
I used to be able to use this app but now I can’t log in. I have created an account for every single email address I have and have changed the passwords for every single account at least 3 times and no matter what it say I have the password incorrect. Do not get this app.
Not much to like
We acquired an aquarium from a neighbor and they included some fish with it. Wanting to make sure we took proper care of those fish I downloaded this app to find out what the fish were and how to take care of them. There are limited pictures of fish, which makes identification hard. When I googled the fish, I couldn’t find them on the list of fish provided. I can’t add all the fish I have to my aquarium and that’s the point of the app right? I don’t think enough time or energy was spent on this app. I’m sorry to all the hard work that went into it by those who put the time in but this app is severely lacking.
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Missing tons of fish species
Really thought this was going to be THE app but, I have fish that aren’t even on the list. Very frustrating! There isn’t even a “add your own” button or a place in “support” to ask why certain fish species aren’t even on the list and if they will be added to the list.
Great tracking, testing results stink
I love the scheduling tracker but the test results are way off. I’ve tried to bare with it for a couple weeks but the test levels are way off. I will go back to drop test since they are more accurate. It seems they need to update testing for newer iPhones and stop so hard a pushing product to buy.
I don’t like that you can only add tetras
I don’t like that you can only add tetras and nothing else so example it told me my tank was at 70% capacity but that’s not accurate because I couldn’t add my 2 snails and my rubber lips so therefore the information isn’t helpful because it’s not including all inhabitants of my tank
App doesn’t work
I downloaded the app and followed instructions and according to master test kit from API and tetra test strips my water parameters are optimized 100% and when I used this app I got the opposite, only thing that came out correct was 0 ammonia but everything else was spiked to unhealthy numbers which is outrageous considering I’m using the best test kit available which is master test kit from API so I don’t recommend this app for info
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This App is Not Functioning!
I downloaded the app. It asked me to set up an account, which I did. I’ve waited for days for the confirmation email to confirm my account. I checked my inbox, spam, junk. No confirmation email. Apple not allow me to access its features or function until I confirm my account. There is no contact info for help.
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Couldn’t get past sign up screen
When I put my name, email, and password into the create an account screen it said the my account was created successfully, but when it brought me back to the sign in screen it said “User not authenticate” every time I put in the info.
Can’t even get in
I went to create a login, put in all info. Received a message “down loading info” or something of that nature. Received an email immediately, clicked on the link, and it says in a new window I get this message. Wish I could try it but I can’t. I go back to the app and try to log in, says it can’t. It says “not an authenticate user”
Account Activation
activated
Sorry, Link has already been activated. Please login with mobile application.
Account Activation
activated
Sorry, Link has already been activated. Please login with mobile application.
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Good keeping track but that’s it
It keeps track of your input but that’s all, there’s no help, advice, tips, no interaction. I’d like to be able to name my fish, not just list them as I have 2 yellow danios and it would be nice to be able to make notes on their health and antics. I’m having a HUGE filter problem but there’s not even a website link or any help on chow to fix it. Good design, poor execution.
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Horrible
I read the reviews but I still downloaded it to try the app myself. I got to the create your account page and the email to activate the account and that’s it. It “could not authenticate user” and it would not “reset my password”. It’s like I just did not exist so I just deleted the app.
What’s up with my account?
I downloaded this app and created an account but when I went to sign in, the app told me my account wasn’t authenticated. So I went to the authentication email and clicked the link it told me my account had already been authenticated, and I needed to sign in on the app. And then the cycle repeated its self.
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Can’t even get past creating an account
I opened the app, created an account and went to my email to activate it and got an error message. The login I just created doesn’t even work, and reading into the reviews I’m not the only one with this issue. I liked the idea of having an app to remind me when my filter needs changed but that seems like it’s not going to happen. Uninstalling.
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Does this app even work???
Singed up and clicked the link to authenticate, says
Sorry, Link has already been activated. Please login with mobile application Link doesn’t effect the mobile app so it says user not authenticated, but it still send the link to my email thru the app to click on the link to authenticate.....fail Tetra.
Sorry, Link has already been activated. Please login with mobile application Link doesn’t effect the mobile app so it says user not authenticated, but it still send the link to my email thru the app to click on the link to authenticate.....fail Tetra.
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