Texas Bay CU User Reviews

Texas Bay CU
Texas Bay CU
Texas Bay Credit Union

Customer Experience

Positive experience49.4% of reviews
Neutral10.6% of reviews
Negative experience40.0% of reviews

~ Based on 85 written reviews from the US App Store.

What users say

Is Texas Bay CU Safe?

Texas Bay CU appears safe based on user ratings. AppsHunter Safety Score for Texas Bay CU is 96/100.

This assessment is based on 9,421 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 8,638 App Store ratings for Texas Bay CU.

Is Texas Bay CU Legit?

Texas Bay CU appears to be a legitimate app. AppsHunter Legitimacy Score for Texas Bay CU is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible

Do not bank here.

Great experience

There’s no complaining about TBC being so awesome.

Jason

I started banking with Texas bay about 2 months ago and so far they have been the best and easiest banking experience I found my bank.

Credit card

I can’t see my credit card statements on the app, it’s a bummer to have to go to the safari to have to access the information.

Easy Banking

Texas Bay makes banking easy! Loans, transfers, customer service, all of which is just “easy”! Thanks Texas Bay!

Review

I don’t like how the app has changed to where you can’t click on the credit card and see what has went through and the amount that is on card and it was easier to make payments from the app from my different bank but can’t seem to do that any more. Not sure why they changed it,I look at it like this if it’s not broke don’t fix it . I loved the old app I don’t like the changed app at all.
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Pretty good

Pretty good and useful app, but has fairly frequent issues and downtime. When it works it’s perfect, though.

Garbage

App does not work. Ever.

Frustrating

The worst. Absolute worst.

Hard to deposit check

When taking a picture of the check it’s upside down and you have maneuver and position it just right. Very hard to do

New member

I’ve been with them about a month now and I have zero complaints. They very informative, mobile deposits are easy, minimum holds on large deposits. More importantly, ATM always work

Worst App to Ever Exist

Good luck doing anything on this trash app that literally crashes more than the customers they have on file.

👎🏽

The worst banking app it loads very, very, very slow. It crashes all the time too many buttons. You also have to sometimes exit out of the app and go back into it just to be able to see your card number information which keep in mind you can only view your card information for 60 seconds. The app is horrible. There's times where it glitched out when I was trying to turn my car back on, which is very embarrassing sitting at a register. And I'm speaking on the app. Only the bank itself is even worse.
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Me encanta

Lo mejor

Awesome enhancements

Very excited that TBACU has modernized and brought in mobile check depositing.

Greatest Credit Union Ever

I love TEXAS BAY!!! Them cashback rewards hit different when you not expecting back!! The card security is the best had down!

Loan tracking history

You can only track the last 30 days using this app which is very inconvenient.

App difficulty

This app or company is the worst to make payments through, there’s so many loops you have to go through that’s so unnecessary you’d think if they wanted more customers they’d make it a more seamless experience to make payments and keep track of loans.

App

Why does the app come up in Spanish ? I don’t need in Spanish I can only write in English. English please

High interest

User friendly is limited