Texas Bay CU User Reviews
Customer Experience
~ Based on 85 written reviews from the US App Store.
What users say
Summarized from real user reviews of Texas Bay CU. Based on 9.4K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍User-friendly interface
- 🚀Quick and easy transactions
- 🔒Secure login process
- 💡Useful features like card controls
- 👍Excellent customer service
Negative things
- 🐛Slow and buggy app performance
- 🔒Frequent security checks causing inconvenience
- 🔋High battery consumption
- 👎Complicated payment process
Is Texas Bay CU Safe?
Texas Bay CU appears safe based on user ratings. AppsHunter Safety Score for Texas Bay CU is 96/100.
This assessment is based on 9,421 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 8,638 App Store ratings for Texas Bay CU.
Is Texas Bay CU Legit?
Texas Bay CU appears to be a legitimate app. AppsHunter Legitimacy Score for Texas Bay CU is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Do not bank here.
There’s no complaining about TBC being so awesome.
I started banking with Texas bay about 2 months ago and so far they have been the best and easiest banking experience I found my bank.
I can’t see my credit card statements on the app, it’s a bummer to have to go to the safari to have to access the information.
Texas Bay makes banking easy! Loans, transfers, customer service, all of which is just “easy”! Thanks Texas Bay!
I don’t like how the app has changed to where you can’t click on the credit card and see what has went through and the amount that is on card and it was easier to make payments from the app from my different bank but can’t seem to do that any more. Not sure why they changed it,I look at it like this if it’s not broke don’t fix it . I loved the old app I don’t like the changed app at all.
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Pretty good and useful app, but has fairly frequent issues and downtime. When it works it’s perfect, though.
App does not work. Ever.
The worst. Absolute worst.
When taking a picture of the check it’s upside down and you have maneuver and position it just right. Very hard to do
I’ve been with them about a month now and I have zero complaints. They very informative, mobile deposits are easy, minimum holds on large deposits. More importantly, ATM always work
Good luck doing anything on this trash app that literally crashes more than the customers they have on file.
The worst banking app it loads very, very, very slow. It crashes all the time too many buttons. You also have to sometimes exit out of the app and go back into it just to be able to see your card number information which keep in mind you can only view your card information for 60 seconds. The app is horrible. There's times where it glitched out when I was trying to turn my car back on, which is very embarrassing sitting at a register. And I'm speaking on the app. Only the bank itself is even worse.
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Lo mejor
Very excited that TBACU has modernized and brought in mobile check depositing.
I love TEXAS BAY!!! Them cashback rewards hit different when you not expecting back!! The card security is the best had down!
You can only track the last 30 days using this app which is very inconvenient.
This app or company is the worst to make payments through, there’s so many loops you have to go through that’s so unnecessary you’d think if they wanted more customers they’d make it a more seamless experience to make payments and keep track of loans.
Why does the app come up in Spanish ? I don’t need in Spanish I can only write in English. English please
User friendly is limited
