TGSRTC Official Online Booking User Reviews

TGSRTC Official Online Booking
TGSRTC Official Online Booking
Telangana State Road Transport Corporation

Top reviews

Wrong Rate fare

While check and till selection of seat different price 800 and at time of booking/making payment it shows 1200 its huge difference

Regarding user interface and interaction

I didn’t see this much worest app in my life when I do payment for ticket the money is deducted from my account but when u go back to check my ticket ticket is not generated 🫠

UI is not Good - Bugs

When we try to search a bus from source to destination, it will display some buses available so when we scroll down and open a bus details and when we go back, it will show the bus again from the start. Ideally, it should show from the bus which we have selected.

Unwanted refresh, no boarding and dropping point filter

The developer should have mind in developing the app, the app keeps on refreshing every time making the selection very very hard, selection of boarding and dropping point in filter doesn’t work, overall an useless app

Reliable and Growing Better

I’ve had multiple experiences traveling with Telangana State Road Transport Corporation (TSRTC), and overall, I’d say it’s one of the more reliable public transport services in India. The buses are generally on time, the staff is polite, and the ticketing process—especially with online booking—has become very convenient.

The Palle Velugu services are a lifeline for rural connectivity, while Super Luxury and Rajdhani A/C buses offer decent comfort for longer intercity routes. The newer buses are well-maintained, and the introduction of electric buses in Hyderabad is a welcome step toward sustainability.

What I really appreciate is their focus on safety and affordability. TSRTC makes travel possible even in remote areas where private operators don’t reach. Still, there’s room for improvement in cleanliness and frequency during peak hours on certain routes.

Needs better cleanliness and more punctuality on rural routes
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Unable to Register/Signup or Login

Worst Application and don’t know who designed or created. Even though an intern or fresher can create better than this. In this app everything is failure.

The worst interface and useless

This is the worst design and development of I have ever seen. Old interface accounts are not migrated. I am not able to sign up for new account. sign up does not send any otp to either mobile or email. In nutshell I can not book any ticket from this app. What is the use of this app.

Worst App

No tracking functionality, payment not working worst customer service

Never works

Useless app which never works.

Tracking Error

Need more to work and enhance the application for location tracking and some other Bugs

Worst app

Very very slow

Worst app

This app is not working. I have searched tickets for Hyd to GDK and vemulawada to gdk. No buses available for any location. App is not in working condition

New user Registration does not work

Tried to register but it failed, basic functionality is not working

Live tracking

Please include the option of live tracking for TSRTC buses.

unable to login

My user name contains with a space letter but i couldn’t type space while login. with out space showing invalid details.

Fraud & Fake

This app is worthless. They will deduct the money and a cartoon comes up saying “something went wrong”. And they never refund ur money.
Going to initiate a consumer court complaint soon.

Unable to login to app

My user name is having a space character in between first and last name and space is not adding to the text field after tapping on space button in triggered keyboard..,Not allowing me to login to app where as I can login in website but not have an option to change the username.., Not good for an travelling app with an issue like this .., very bad.What if I found it on my travelling day .., how would the product team missed it..,Not happy with that issue so giving a single star .., Once issue is resolved will consider to change the ratings..,
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Very bad

Telangana govt plz look into it sir the app is not at all working for anything

Amazon Pay and UPI Should be integrated

Not much of a difference from other state apps but the payment ways are very less .... they can add Amazon pay and other wallets and UPI should also been introduced here ... UI is just okay ... can be improved more

Worst bus service

Booked a bus from Hyderabad at 4 pm and the bus driver did not start the bus till 5 pm. Bus came to stop at 4:30, they are more worried about filling the bus than going on time.
Worst buses absolutely garbage.i would suggest don't book tickets before go to the bus stop and get into the bus which is about to leave the station.
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