Bad management of Staff
Zingbus staff poor service. They are cancelling ride last minute while passengers reach the boarding place from their home . Reaching there is not cake walk. Cancelled cab driver calling and asking for that you didn’t come. 10 minutes before cab details allocation and no time to reach there and cab driver moves on . Only ways to reach customer care is through SOS only. Otherwise given number are auto tellers and not reachable. Staff never accept their mistake and puts blame on passenger to be there on time even though cab details shares 4 mins before departure and before that numbers were not reachable.
No automatic scheduling to next ride and directly cancelled the ride 5mins before departure time.
A year back all was well managed . It seems they are cost cutting and not bothered about passengers any more.
Drivers are not sensitive to senior women passengers and dropping off on mid roads highway’s risking life due rush to reach and time punching pressure on them.
No automatic scheduling to next ride and directly cancelled the ride 5mins before departure time.
A year back all was well managed . It seems they are cost cutting and not bothered about passengers any more.
Drivers are not sensitive to senior women passengers and dropping off on mid roads highway’s risking life due rush to reach and time punching pressure on them.
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MMohitagi
Response from developer
We sincerely apologise for the inconvenience caused and regret the experience you had with us. This is certainly not the kind of service we aim to provide. We request you to please share your booking details with us at care@zingbus.com so that our concerned team can look into the matter and assist you further.
Solo Traveller
As a solo traveller I was watching for safety. Women-only seats were honoured exactly as shown in app, marshal was present and visible all night, boarding point was lit and staffed. Past Mandi network drops and road gets sharp — marshal came and checked window latches and blankets without asking. Reached Manali around 10 AM, close to schedule. Best part was not having to worry about driving in hills.
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GGoddamnfather
Perfect travel app
Love the app, makes travel easy, easy booking
EMeklavya mahajan11
😇
This app was very user friendly and their service was also fantastic
OOu😇
Very good service
They provide very good service and good customer care.
SSgupta72033
Response from developer
Thank you so much for your kind words! We’re glad to know you had a great experience with our service and customer care.
