Extremely Bad Service
Response from developer
Dear Gaurav, we sincerely apologize for the inconvenience caused. We understand how frustrating a last-minute cancellation without an alternative option can be, especially when it disrupts your plans. Please share your booking ID via DM so we can review the matter and assist you further.
Pathetic experience !
One of the worst self-drive rental experiences I’ve ever had.
Revv delayed my booked vehicle at the last minute, leaving me stranded at the airport. After multiple calls and a lot of hassle, they provided a different car than the one I had booked and even failed to deliver it to the airport as promised. I had to go elsewhere to collect it.
The replacement car was in terrible condition:
* Noisy brakes
* Broken rear-view mirror
* No windshield washer fluid
* Poor pickup and performance
When I complained, Revv acknowledged the issues and promised compensation after the trip. Their pickup executive, Prithvi, also confirmed that the car had approximately 15% extra fuel and assured me that I would receive a refund.
Now the final invoice has been issued with no compensation, no fuel refund, and no acknowledgement of the inconvenience or poor vehicle condition.
What is most disappointing is not just the bad vehicle, but the false promises made to customers and then conveniently ignored later.
A company that cannot honour its commitments, maintain its vehicles, or provide basic customer service should not be in the car rental business.
Extremely disappointing experience with Revv. I will not be using their service again and would not recommend it to others.
Response from developer
Dear Customer, We apologize for your disappointing experience. This is not the service we aim for. Please share your booking details so we can investigate and resolve the issues.
Worst app
Response from developer
Dear Customer, We apologize for your disappointing experience. This is not the service we aim for. Please share your booking details so we can investigate and resolve the issues.
Scam service operators
Response from developer
Dear Customer, We apologize for your disappointing experience. This is not the service we aim for. Please share your booking details so we can investigate and resolve the issues.
