One of the worst apps
You can see but you can’t buy through the app because something in their backend always hangs when it comes to the payment. It’s been happening for over a year or two. Complaining to their customer service is pointless as no one responds and if they do, they ghost you after that.
door location
i have a suggestion, please also show where’s the door located at the seat selection page because sometimes we don’t know we came in from down stairs or upstairs. it will be easier for OKU to choose their seat.
tgv's attempts in scamming customer
had worst technical issues during screening and the staffs promised full refund of rm120 but i had to be the one that chase them since they havent follow up my refund case even after a month of waiting while other customers had received theirs. no apology was expressed at all and they also threatened me to give my FULL 16 DIGIT BANK CARD NUMBER or i wont get my refund back. imagine asking sensitive private info like that via email and claimed it will be confidential and safe lol they think im that stupid. GSC would never failed me like this. overall; rude, unprofessional, lack of empathy and insensitive, incompentent and zero introspection!!! yall better not choose them as your to-go cinema.
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Apps is not loading
Apps is not loading at all. Stuck at the TGV logo & won't go to the next page at all. Been trying since 10am today. Have tried to install & uninstall but still not working. I have also tried using wifi & 5G but the apps still not loading.
Unable to sign in
When I try to create a new account, and after it ask me to enter my pin it will always get an unknown error message and the email I entered it will be “used“ and can’t be use to create account. When I try to use the email to login it ask for my password which I never had the chance to set it
