No support
The app has zero support over the weekend and there’s no one to contact when you have an emergency and you need to use the money.
Very poorly tested
Basic functionality (editing or assigning dependents) does not work
LoginBen
90% of my time on this app is spent looking at the login screen.
It locks me out after just a few minutes.
There is no Face ID for quickly getting back in.
The email address it requires on the initial screen wasn’t even an email input until just recently.
I have an iOS keyboard shortcut to type my super long work email address by just entering a few letters. But this login input doesn’t let me use the shortcut. I must type it manually every single time.
Your KPI on “time spent on login screen” is through the roof though!
It locks me out after just a few minutes.
There is no Face ID for quickly getting back in.
The email address it requires on the initial screen wasn’t even an email input until just recently.
I have an iOS keyboard shortcut to type my super long work email address by just entering a few letters. But this login input doesn’t let me use the shortcut. I must type it manually every single time.
Your KPI on “time spent on login screen” is through the roof though!
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Solid experience and regular improvements
I can find everything I need very quickly as the app is easy to navigate. I salute the developers for the work they are doing to continuously improve the experience and expand the functionality. My most used feature is definitely the wallet where I can quickly check balances, upload receipts, request reimbursements, etc.
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Fantastic
Very easy to see what I’m entitled to and monitor the balance left on my card
Love it!
Being able to see all my benefits & allowances in one place is a game changer. Really easy to use & navigate.
Benefits
Easiest way to look at my benefits and card wallet at a glance. Great addition to the web version.
Really easy to use
I find it really easy to access and update my benefits on the app. Most commonly I use it to check my balance of my allowance and upload receipts which always works really smoothly! Better than other apps I have had to use at previous companies to access my benefits
Game changer for employee benefits
With Ben I’ve gone from not knowing what benefits my company offers to having access to manage and use my benefits and allowances anywhere. Nicely designed and super easy to use too - receipt upload is seamless
Love it!
Been using this app for about a year now and absolutely love it, it has all my companies benefits and policies in one place but best of all are the cards, love having the freedom to spend my allowance on what I want. New updates around AI look pretty smart too!!
Helps me access benefits
Didn’t realise what I was entitled to before we started using the Ben app. Now I’m using more of what’s available! Very easy to navigate
Too many hoops
The UX on this app feels all off. I almost don’t want to spend the money work give me! It’s hard to tell if my work or Ben is to blame. I’ve also had an issue where the card is being refunded but no way of flagging this and very slow support. This should be simple but feels they’re trying to re-invent the wheel
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No option to transfer funds on the app
Please introduce this because you are only able to transfer via the web and you don’t even allow us to login to the web via our phones anymore. So frustrating
Sleek
Love the app for checking out my benefits on the go. The wallet feature is easy to interact with. Huge upgrade from the clunky benefits platforms used at previous jobs
Great app
Super useful to be able to see my wallet balance and transactions on mobile! Looks great and works well
Nice app, easy to use
Cool app, lets me check my allowances and benefits when I’m out and about. Useful for seeing which allowance I should use for a purchase. Can also submit reimbursements now.
Handy when I need to manage my company allowances and benefits
We get allowances from the company which comes with a card. The app is great to see your transactions and upload receipts on the go. Also you can check and act on your benefits without having a laptop with you.
Easy to use and smooth experience
Had smooth experience using the app.
All my benefits in one place
I love the easy overview of my benefits and especially the allowance cards. Makes it quick to look something up when needed.
Super happy that we have Ben as our benefits platform now as it’s the first time I’ve been able to get a comprehensive view of all my employee benefits.
Super happy that we have Ben as our benefits platform now as it’s the first time I’ve been able to get a comprehensive view of all my employee benefits.
Actually use my benefits!
This app is great, I can see all my benefits in one place!
Thanks Ben
Thanks Ben
