Connect with incarcerated loved ones through secure video calls. This service allows approved social contacts to participate in virtual visits, bridging the distance and fostering connections.
What We Love
- 👍 Great platform for connection
- 👍 Excellent for keeping in touch
- 👍 Good quality video calls
- 👍 Clear and uninterrupted calls
- 👍 Allows seeing loved ones' faces
- 👍 Helpful for families with incarcerated members
- 👍 Free service
- 👍 Longer call times than phone calls
- 👍 Works better now than during COVID
Room to Improve
- 🐛 Calls frequently don't connect
- 🐛 App is buggy and cuts out
- 🐛 Calls are often cancelled or end early
- 🐛 Poor signal quality at prisons
- 🐛 Timing issues with booked calls
- 🐛 Difficulty booking calls
- 🐛 App is down or not working
- 🐛 No notification to join calls
- 🐛 Customer service is unhelpful or non-existent
- 🐛 Strict rules and regulations during calls
- 🐛 App is unsupported or not available in certain regions
- 🐛 Issues with user verification
- 🐛 Calls are paused for minor reasons
- 🐛 Frustrating to use
- 🐛 Previous services (Purple Visits) were better
- 🐛 App force closes during calls
- 🐛 Lost minutes due to connection issues
- 🐛 Difficult to sign up
