Fabulous
Its really great having wonderful experience
The body shop
Best best products I love tea tree range ❤️❤️😘😘
Order delayed and not received
My order was delayed and not shipped for 7 days or more at a stretch!! No one contacted. I had to chat with the system and this kept getting delayed finally today I got a message that the amount has been refunded!! No call nor explanation/apology as to why the product wasn’t shipped! Time wasted waiting for this product. Operations are good customer experience is zilch 👎
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Worst customer service
Absolutely impatient customer service
Fabulous
Best products,worth every penny
Good
Good
Worst customer support
Firstly the items comes in damaged condition . The customer care executives take forever to respond . The pick up happens soon and it’s been more than 5 days that the new product has come . And the app is showing a different product for which exchange is initiated . Have been using their products for years now bt worst online store experience
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Oils of life is excellent
Oils of life day and night cream is excellent product and having good results .As I m using it from 2 years .
But price is getting lesser in online stores
Just we can have same here it’s great 👍🏻
But price is getting lesser in online stores
Just we can have same here it’s great 👍🏻
Incomparable products, reliable delivery
I’ve been using their products for over 12 years now. Their body butters are the only thing that work for my very dry skin during winter. I only need to apply it once a day and my skin is safe for the next 24 hrs! I love almost every single body care product they have and all their formulations are incomparable! Nothing works like the body shops products for my skin!
I find that their app is also very convenient to use, and reliable in terms of delivery. I’ve so far never had a package that wasn’t delivered, or items that were stolen out of my package. In some cities, they also have direct deliveries from their stores, where you can get in touch with a store employee via WhatsApp, place an order for the products you want delivered and they’ll deliver it and you pay them on delivery. This way I can also use the coupons that I get, the ones that can only be used in store. The direct deliveries from stores also racks up points because it’s counted as a store visit. Overall, I love this brand and I really love the discount periods they’ve been having lately! I stock up twice or thrice a year when they have discounts or when I get a big coupon and my closet is well stocked with body shop products now!
I find that their app is also very convenient to use, and reliable in terms of delivery. I’ve so far never had a package that wasn’t delivered, or items that were stolen out of my package. In some cities, they also have direct deliveries from their stores, where you can get in touch with a store employee via WhatsApp, place an order for the products you want delivered and they’ll deliver it and you pay them on delivery. This way I can also use the coupons that I get, the ones that can only be used in store. The direct deliveries from stores also racks up points because it’s counted as a store visit. Overall, I love this brand and I really love the discount periods they’ve been having lately! I stock up twice or thrice a year when they have discounts or when I get a big coupon and my closet is well stocked with body shop products now!
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Order was not delivered
Previous order’s delivery was rescheduled but it never reached my doorstep ! Highly disappointed 😒! Nor was i even contacted by delivery partner.
Nice app
Very Easy and Nice app to access. Thanks
Beneficial Products
Products are good… they take good care of you…
More discount needed
More discount should be made available
My orders page is not working
Whenever I am trying view my placed orders in app it’s shows something went wrong or no orders for this account available
Anonymous
Worst app ever… don’t use their website,app or products
App is very easy to navigate
Easy to search for items and buying!
UPI Payment mode is not working
In clicking of UPI option submit button is disabled
Cheating
They cheated me 552 rupees,I ordered two almond milk soap but they delivered some she juice.They declined to refund me money ,don’t ever book items through this app be aware of this frauds
Poor iOS app
Of the payment fails there is no option of retrying the payment. I need to place another order by adding all the items again.
The body shop
10 years using the product
