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Hyphen Skincare

Hyphen Skincare

by Kreative Beauty Private Limited

95 ratings
66 reviews
🛍️ Shopping
Free

Details

Released
January 31, 2025
Updated
October 27, 2026

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Developer

Kreative Beauty Private Limited
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About

Discover high-performance skincare that blends nature and science. Find solutions for hydration, acne, sun protection, and barrier repair with clean, vegan formulas. Enjoy exclusive app-only discounts and a seamless shopping experience.

✓Performance-driven skincare
✓Science meets nature formulas
✓Clean and vegan products
✓Simplified skincare routines
✓Exclusive early access to launches
✓App-only discounts
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What's New in Hyphen Skincare

1.55.0

October 27, 2026

- Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Misleading Offers, Disappointing Experience

Disappointing experience with Hypen! I received a message saying I would get a free Glow Pouch on purchases of ₹1,000 or more. When it wasn’t showing at checkout, I contacted customer support but received an unhelpful response. I trusted the offer and placed my order, only to find the gift missing. Customer support later clarified that the pouch is given only to randomly selected customers, which was never clearly mentioned in the offer.

It’s not about the pouch itself, but the misleading marketing and the disappointment it caused. Hypen seriously needs to improve its marketing communication and customer support. Please be careful when purchasing based on their promotional offers!
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VBVijaya Bharti

Response from developer

We regret the disappointment caused by this experience. However, all the terms and conditions related to the offer are mentioned on our website. We understand your concern and appreciate you sharing your feedback, as it helps us improve our communication and customer support. For any further assistance, please contact us at care@letshyphen.com or WhatsApp us at +91 9004082257. Our team will be happy to assist you.

Fraud

Hyphen is doing fraud with people my money got debited twice, but in order history, I can’t see any order of mine and their pathetic customer service. They don’t respond only the bot play with us. They are doing fraud for that reason. No one is contacting us or telling us what is happening. Will my order will get delivered or not my money also got debited twice, but no order is received till now, and I can’t see my order even and I have ordered from Hyphen app, not even from website and this things are happening didn’t thought that Kriti Sanon app will be doing fraud with us
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AAshwani@9

Response from developer

We’re really sorry for the experience you’ve had. We completely understand how concerning it is to see the amount debited twice while the order is not reflecting in your order history. We hope your concern has now been resolved and that you have received the necessary assistance. For any further concerns, please feel free to reach out to us at care@letshyphen.com or WhatsApp us at +91 90040 82257. We’ll be happy to assist you.

App UI is really smooth & navigation is perfect

Being a Men too, I recommend Hyphen products to everyone. I usually don’t post any reviews on App store but I’m really impressed with their products line, so have to write this review. Use it to believe it. Not a drastic change in ur skin texture you will notice but yes it helps to keep ur skin hydrated, tan free & youthful. App UI, navigation & offers all upto the mark! 👌🏼
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DDhritimanD

Response from developer

Thank you so much for taking the time to share this! ❤️ It means a lot to us, especially knowing that you don’t usually post reviews. We’re so happy to hear that Hyphen has become a part of your skincare routine and that you’re enjoying the products, app experience, and offers. ✨ Your “use it to believe it” truly made our day! 😄 Here’s to happy, hydrated and healthy-looking skin!

Honest review

1 star only because I can’t give 0. Hyphen has the most pathetic customer service I’ve ever experienced. They cancelled my order themselves, took my money, and then completely ignored me when I asked for a refund. No updates, no proper replies, nothing.

It honestly feels like they only care about taking customers’ money and disappearing afterwards. I contacted support multiple times and got treated like my issue didn’t matter at all. Completely unprofessional and irresponsible company.

Please think twice before ordering from them unless you want your money stuck and your messages ignored for days. Worst experience ever. Never ordering again.
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SSannykpz

Response from developer

We’re truly sorry for the experience you had with us and completely understand how frustrating it must have been to face difficulties with your order and refund. We hope your concern has been resolved now and that the refund issue has also been successfully addressed. We genuinely value your feedback and regret the inconvenience caused. Please know that you can always reach out to our support team for any assistance. Our team is always here to help and ensure your concerns are addressed. Support: care@letshyphen.com WhatsApp: +91-9004082257

Very bad experience i faced with you Guy’s

Recently i have ordered one cream by mistake because the cream is use for oily skin and i have dry skin.. so I clearly mentioned that i want to replace one items but the chat support is saying please refuse to take package and will return to your amount… i do the same now its been 10 days I didn’t get any update your end.. i feel my amount is stuck… you said we can talk over the Whatsapp but there is no number using over the whatsapp…. I want to attached the tracking details also
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SDSolanki Deepika

Response from developer

We’re sorry for the inconvenience and understand how concerning it must be to wait for an update regarding your refund. We’d like to inform you that we currently do not have an exchange policy once an order has been placed. However, since the order was placed for an incorrect product, you were advised to refuse the delivery. Once the order is returned and cancelled in our system, the refund is initiated accordingly. We hope your concern and refund query have been resolved by now. If you’re still facing any difficulty or need further assistance, please feel free to reach out to us through the below channels. Our team will be happy to help you. Support: care@letshyphen.com WhatsApp: +91-9004082257

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FAQ

What kind of skincare products does Hyphen offer?

Hyphen offers a range of performance-driven skincare essentials. This includes sunscreens, face serums, lip balms, face cleansers, moisturizers, and targeted solutions for acne control, pigmentation, and dry/calming needs.

What makes Hyphen skincare unique?

Hyphen skincare uniquely blends the power of nature with the potency of science to create high-performance formulas. Their products are clean, vegan, and cruelty-free, focusing on delivering visible results without complicated routines or confusing ingredients.

Are there any special benefits for using the Hyphen app?

Yes, the Hyphen app provides exclusive benefits such as early access to new product launches, app-only discounts and special offers, and a seamless shopping experience. You can also enjoy hassle-free returns and secure payments.

What are the key ingredients or solutions offered for specific skin concerns?

For acne and pigmentation, they offer advanced formulas with ingredients like Salicylic Acid and Azelaic Acid. For dry and sensitive skin, their range includes solutions packed with Ceramides to provide hydration and soothe the skin.