The Hip Store User Reviews

Top reviews

Solomon trainers

Great price easy to order.

Wrong Items

Ordered two items both arrived wrong…I had to pay £2 to send them back!

Unusable app

Whoever did the UI on this needs firing. Almost unusable from trying to set up an account to then being offered discount codes on website and none of them being accepted at check out to say nothing of the scroll function when putting in an address doesn’t work half the time. No idea if my purchase will be good or not but this app is a horror show of bad design.
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adidas country Japan

Hip is a fab shop
Always a top experience 👍

Terrible web page to sign up

Horrendous your signing up page it was so hard took so long and then I didn’t even receive the 10% discount rubbish

Very helpful and useful

Very good customer service.
The app is simple and easy to use.
Large choice .
Quick delivery’s

Don’t buy from here!

Sent an empty box and refuse to replace or refund. Read reviews online and you’ll see they’re absolute scammers! Have now brought it up with consumer affairs

New Customer

I wasn’t aware of this app until today and if you know what you’re looking for it’s a brilliant platform.

Discount code

Tried to apply a discount code but wouldn’t work, not very good as I’m a new customer, then kept crashing my phone??? Tried 2 different blue light codes but still no luck.

Shoe central

Amazing app

Great products

Love the Hip store shop . I have purchased for my son , great products & great sale prices 👍

Great store

Really like taking a look on the HIP store. Great choice of the brands I like and new ones to check out too.
I have ordered several times now and they always deliver promptly and packaged well.

Mike

Great customer care service!!!

Love the app but app notification hell

Great shopping experience but like so many shopping apps, it’s impossible to tailor the in app notifications. I don’t want to be spammed with new promotions, ideas etc several times a day.

You can’t turn notifications off in your settings as that then stops notifications about purchases, shipping etc.

I’ve had to delete the app. Surely I can’t be the only person that gets frustrated with this?
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John minors

Love hip been shopping there for over 20 years class act 🙏

New balance 990v3

Fantastic app very easy to use and can’t be beat for price highly recommend

Favourite place to buy anything!

Excellent service, fast delivery and great products.

Order problems

I tried placing an order for a t shirt, it wouldn’t recognise my details & it wouldn't let me reset password??
5 times I tried to pay by PayPal till it finally worked.

A shambles

The app is as a bad as the customer service.

Downloaded it after an email advertising the sale. Fancied a few bits so got stuck in, tried to add stuff to basket but got an error message. Nice one.

Utter waste of time and another sorry sign that JD-owned menswear shops are utterly beyond repair.

Waste of phone space

App doesn’t work, keeps giving error codes any time I try to add anything to the cart. Stop wasting my time with this and just let me shop via the website, deleting now.