The Knot User Reviews

Customer Experience

Positive experience42.3% of reviews
Neutral16.2% of reviews
Negative experience41.5% of reviews

~ Based on 407 written reviews from the US App Store.

What users say

Is The Knot Safe?

The Knot: Wedding Planner App appears safe based on user ratings. AppsHunter Safety Score for The Knot is 98/100.

This assessment is based on 219,906 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 219,906 App Store ratings for The Knot.

Is The Knot Legit?

The Knot: Wedding Planner App appears to be a legitimate app. AppsHunter Legitimacy Score for The Knot is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Notifications

Love the site but it would be very convenient if i could get notifications in app. I do get a notifications but it doesn’t take me to that certain rsvp, it opens the site generally

Honestly…

I love the knot but I wish they kept the custom messaging option to send texts or emails to everyone :/

Website makes no sense

We spent a lot of time adding people’s guests for our wedding. When people scan the QR code from our invitations, no one can see the guests we added for the invitees, so everyone is adding in their own guests and messing up the count or they are getting error messages saying to try again later. Dry disappointed in what we thought had to be a good way of doing this. Turns out, it would have better to use devote or just text our invites. Anything would be better than this has been. We have to go in every time someone RSVP’s and make the corrections.

A big problem is the guest does not see their guest we added for them, but they see a big bottom that says add a guest?????
Terrible way of doing g this, pick any other method than the knot!!!!!!!
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Misogyny

Welcome to 1955 ladies! This app is just for you, as there is no feature to let your fiance join the planning. You will be the project manager and sole employee. Your fiance won’t even be able to see what’s happening unless they log into your account. This is not a small glitch, the entire app is built on the premise that the woman would do all of the wedding planning. It takes so many hours of labor to throw an event like this 😫😫😫 But sure, after you make him a sandwich, go ahead and squeeze in the 400-600 hours needed to plan a wedding. You don’t have a career, so that should be a real joy for you
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It’s good until it isn’t

On the Phone app, there is no tutorial on how to do anything, so I had to redo a lot of things because they were out of order. I put them in one place and then realized they needed to go in a different place. And it feels like it tripled my time that it should have taken. Also, I spent a lot of time googling where to find things or how to properly do them which was more time spent completing the task.
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Super useful and helpful

Made wedding planning so much easier and all in one place. Everyone loved the website I designed through the knot.

Awful website

The functionality on this website sucks! It puts in untrue unrelated and unpublished information no videos and no help. Worst ever sorry I got it

wedding website is broken.

There is so much wrong going on with the wedding website portion. Says set up RSVPS when it’s already set up , erased my photos when i try to edit a post, won’t let me view my guest count at all the screen just flickers endlessly. I’m worried my guest count will get messed up somehow and get erased and i’ll lose all the progress.
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You get what you (don’t) pay for

The entire experience was ten times more difficult than necessary. From creating the website, adding guest list, ordering invitations and collecting rsvps. Brutal experience! I’m having to individually text people if they’re coming because they are telling me they submitted their response but I can’t see them on my end. And they say you can upload excel lists but what they mean is individually copy and paste each line manually from a spreadsheet. I would never recommend this app or site EVER!
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App not reliable

App pages do not work correctly.

Poo poo doo doo

Were you hoping for a app That’s constantly glitching and won’t let you update anything? Well that’s what you get here. But you’ve already set up your account and put hours and hours into it so you’re gonna have keep it..

TO LEGIT TO QUIT

The KNOT IS GONNA FOREVER STAY HOT EASY PLAY FOR A GREAT WEDDING DAY❗️🤙🏿

Horrific

Does not work. You can’t customize the message you want to send all guests, and when I try to save things, it deletes

Easy wedding planning

This app keeps everything together. Very easy to use. Wonderful for rsvp 💕 highly recommend

Lack of communication especially when timing is a factor

I would not recommend this wedding planning website based on my experience. Planning a wedding extremely time, sensitive, and communication with vendors is critical. Unfortunately, when something goes wrong with your account to support and follow up for incredibly disappointing. Our account was suddenly locked without a clear explanation, leaving us, unable to communicate with our vendor or continue planning. Instead of receiving prompt assistance we were simply told that tech services will look into it, but no one could tell us when the issue actually be resolved . There is no sense of urgency, no update and no proactive communication. as a couple trying to plan a wedding on a strict timeline, this has been incredibly stressful. We shouldn’t have to chase down customer support, repeatedly asked for updates, or do all the work ourselves just to get the basic assistance.
A company that serves engaged couples should understand how important timing communication are. At the very least they provide timely. Follow up with Email to keep customers informed throughout the process. I have reached out to customer service on my own account and have only told that tech services will fix it and that’s it.
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Do Not Recommend

The Knot was great during the initial planning stages, but I ended up having several issues with my RSVPs, Registry, and the app itself right before my wedding date. When I tried to get help, I got stuck in a loop with their chat bot. I wish I had gone with a different platform.

Needs an update?

When I’m looking at venues and press to go to the next page it continues reloads back to the top of the first page. Maybe it needs an update but the glitch is really unfortunate!

Nice app but..

Unfortunately does not work within Canada

Can’t send digital save the dates or invitations

Good website but you can’t send custom messages or digital invites to guests if you wanted to which I think is crazy

Wedding

Made planning so easy 💖