Worth the investment
I have my home all set up with home monitoring and cameras. Always dependable and quick to view. Worth the investment in my opinion. Had everything since 2024. Loyal customer here.
Woman living alone
Thank you I feel so much safer now!
Cust of 6 yrs w/ FACTS
Do not waste your money on this product. I’ve been a loyal customer since Feb 2020. Almost 7 years. Here’s the truth about AI, connection, app and the cameras:
The app and cameras use AI at all times, including customer service. You will no longer get a support request issue resolved in a day or two- it will take WEEKS, if ever at all. Read the reviews online and you’ll see all 1 star. “Techs” will ignore your requests for cancellation of account, returns and refunds, service issues, and app problems. This makes your camera not only unusable, but unable to return and get refunded. You’ll hear from a tech every 3 days or so and they’ll completely ignore what you wrote in your email.
App also uses AI. This means whatever your camera is looking at, so is AI. It’s being stored in the cloud and creates major security issues.
Connection via WiFi is a joke. It’s spotty, freezes and just turns off completely, no matter how great and strong your WiFi is and no matter where the camera is placed.
Cameras cannot work without both an SD card AND a subscription for monthly cam service. Cheap to begin with, more fees grow long term. Not worth the money.
App needs to be constantly updated and cloud storage costs more with each basic and up subscription. There is no limit to how much these subscriptions will continue to rise. It used to be cheap, now it’s $100’s of $ a year PER CAMERA. If you want a network, you are screwed with useless cameras AND subscription fees that will not be refunded.
Cameras themselves seem ok, minus the connection fees. I’ve used them outside in covered areas and have been able to get away with that for years, until now: I think that with each camera you add, the worse each one gets.
Refunds: do NOT order SD cards from here, it will never come, you will NOT get a replacement, even though you can buy another off the app then and there, and you can’t get a refund for items you didn’t get to return them.
It was better years ago. Now with the “updates” and AI it’s all useless.
I’ve had a bulb camera for two weeks, it doesn’t work at all, the SD card never arrived and I still can’t get directions on how to get a refund after returning it. Furthermore, I’ll have to pay for all the shipping, and they use DHL, which has no drop off place in my state.
Bottom line: these are all worthless, customer service is nonexistent, you can’t return or get refunds on anything, AI poses severe security risks, you will NEVER speak to a human, there’s no connection no matter what, and you’ll be wasting every penny you spend on these.
The app and cameras use AI at all times, including customer service. You will no longer get a support request issue resolved in a day or two- it will take WEEKS, if ever at all. Read the reviews online and you’ll see all 1 star. “Techs” will ignore your requests for cancellation of account, returns and refunds, service issues, and app problems. This makes your camera not only unusable, but unable to return and get refunded. You’ll hear from a tech every 3 days or so and they’ll completely ignore what you wrote in your email.
App also uses AI. This means whatever your camera is looking at, so is AI. It’s being stored in the cloud and creates major security issues.
Connection via WiFi is a joke. It’s spotty, freezes and just turns off completely, no matter how great and strong your WiFi is and no matter where the camera is placed.
Cameras cannot work without both an SD card AND a subscription for monthly cam service. Cheap to begin with, more fees grow long term. Not worth the money.
App needs to be constantly updated and cloud storage costs more with each basic and up subscription. There is no limit to how much these subscriptions will continue to rise. It used to be cheap, now it’s $100’s of $ a year PER CAMERA. If you want a network, you are screwed with useless cameras AND subscription fees that will not be refunded.
Cameras themselves seem ok, minus the connection fees. I’ve used them outside in covered areas and have been able to get away with that for years, until now: I think that with each camera you add, the worse each one gets.
Refunds: do NOT order SD cards from here, it will never come, you will NOT get a replacement, even though you can buy another off the app then and there, and you can’t get a refund for items you didn’t get to return them.
It was better years ago. Now with the “updates” and AI it’s all useless.
I’ve had a bulb camera for two weeks, it doesn’t work at all, the SD card never arrived and I still can’t get directions on how to get a refund after returning it. Furthermore, I’ll have to pay for all the shipping, and they use DHL, which has no drop off place in my state.
Bottom line: these are all worthless, customer service is nonexistent, you can’t return or get refunds on anything, AI poses severe security risks, you will NEVER speak to a human, there’s no connection no matter what, and you’ll be wasting every penny you spend on these.
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Wyze Scale Home Screen is very nice but it should show the first 4 items from the details pages
Wyze Scale Home Screen is very nice but it should show the first 4 items from the details pages instead of being fixed on the 4 items Wyze has chosen. It would also be nice to have a dark mode. Thank you for continuing to make the app better.
Bug
Edit 26-09-15 bug fixed!
Unable to add my camera wyze cam v3 since the new update. It was working before. Tried all the troubleshooting and support, nothing work. Please fix this.
Unable to add my camera wyze cam v3 since the new update. It was working before. Tried all the troubleshooting and support, nothing work. Please fix this.








