The Pack by Zoetis User Reviews
Customer Experience
~ Based on 156 written reviews from the US App Store.
What users say
Summarized from real user reviews of The Pack by Zoetis. Based on 9.5K reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Lifestyle app.
Positive things
- 👍User-friendly design
- 🚀Helpful features for pet owners
- 💡Convenient rewards program
- 🌟Unexpectedly amazing app
Negative things
- 🐛Frequent crashes and bugs
- ⏱️Slow performance and unresponsiveness
- 🤔Inconsistent rewards program
- 🔍Accessibility issues
Is The Pack by Zoetis Safe?
The Pack by Zoetis appears safe based on user ratings. AppsHunter Safety Score for The Pack by Zoetis is 98/100.
This assessment is based on 9,507 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 9,507 App Store ratings for The Pack by Zoetis.
Is The Pack by Zoetis Legit?
The Pack by Zoetis appears to be a legitimate app. AppsHunter Legitimacy Score for The Pack by Zoetis is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Much better than having to put receipts in on the website. Thanks!
The pack rewards is such a an awesome program especially when you have a pack of furry friends saved from rescues, truly helping in cutting cost on their medications
Zoetis has been extremely supportive and helpful with our pets. We get reward points for medications, and this helps pay our bills at the vet. We get helpful reminders and notifications. We are able to take better care of our pet family with their support.
I got this app because of my vet. They said I could get points for my Simparica Trio. It seemed too good to be true but then I downloaded the app and it did work. I'm just waiting on them to review my invoice now. I didn't know the app would have so much more to offer too like tracking walks, meds, grooming, etc. It's user friendly and cute.
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This company is great! Ran into a snag with a couple of emails contradicting the other. I contacted customer service and got it lined out better than I had before! Very understanding and kind!
The meds are expensive but I’m glad I get some $ back
I think this app is amazing sure does help me out a lot with caring for two fur babies and keeping up with all that’s goes on with them . Highly recommend it.
Love the app easy to navigate and keep up
Quick responses and so helpful!
Appreciate the rewards program very much but hard to find info at times. Have to look in several places to find my rewards expiration date and info on the rewards card. A page for all my personal rewards info in one place would be helpful.
Since the last update on my iPhone it no longer saves walks
I downloaded and reinstalled the app several times and every 10 seconds or so I get an error screen saying an error happened. Completely unusable app.
I was alittle intimidated to sign up for years. It is very helpful and great once you do. Thanks
My cat can walk again because of your medicine not only can my cat walk again I’m basically getting paid extra rewards for buying your product which is amazing
Great company & products thank you for taking care of our babies 🐶
I like this rewards program, but I would have liked to order more items in a single order, since I have a good number of points.
The app won’t let me enter the amount paid for a product to earn a reward
The Pack is amazing. It’s an easy, convenient service that pays you back in rewards for purchasing certain medications. I pay a lot for my pets daily medications, The Pack helps me save significantly. Thank you I appreciate every bit you help with.
First off, I really love using this app to keep track of my pets health and care. It’s awesome! But it’s sorta lacking in the tracking options for cats, like nail trimming and litter box cleanings. It also sometimes lags very slowly or has error messages when loading the journal (and this is after restarting my phone). Please continue making improvements with optimizations and cat options!
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Thank you so much! This really helps us to afford the care for our little guy 😊
