Lack of Customer support
No customer support. Ordered a meal at a venue and it went to the wrong venue. Notified everyone and the meal was cancelled. Do you think I can find any
human to get a refund?
Also doesn’t help when the brand responds under here with a suggestion to contact them…. When you’ve already don’t that.
human to get a refund?
Also doesn’t help when the brand responds under here with a suggestion to contact them…. When you’ve already don’t that.
Dined at Runaway Bay Tavern on opening night of new Bistro refurbishment
Had a great experience and the staff were very good - excellent service and very helpful
no US phones allowed?!?
there about 10 countries listed but no US number is allowed to sign up? I know you must hate our president like we all do but why punish the tourists? lame…
Beware of additional charges
Downloaded this app as it offered $10 credit for my local. Gave Apple Pay as an option so I entered my credit card info and only used it once at the bar with a code. Checked my bank account today and have been charged a pending $1.96 fee which was NOT openly explained upon signing. Will take up to 10 days to get this money off pending from my account and even though I’ve cancelled my app, they’re telling me it will take 7 days to remove my details
NOT HAPPY !!!!
NOT HAPPY !!!!
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Love this app
Great way to get genuine discounts at a wide variety of venues
Too Bloated
This app consumes battery and personal details like there is no tomorrow. It shouldn’t be asking for payment information and location. Further, it’s hard to find menu details. Annoying for someone with allergy requirements. It focuses on directing people to the nearest hotel and advertising and will not work unless giving location. Pubs+ is much better.
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Promos are misleading
It’s not spent $30 get $20 as the ads suggest, it’s install the app, connect your card then before you use it to buy something you need to hunt around the app and find a yes I want the promotion to be activated THEN spend your money and hope that’s the actual sequence for it to work. I tried twice and no love. Given up… for second time.
Zero care into the user experience. If user has spent the $’s to get a reward, give them the reward. If they need to click an activate button BEFORE, how about you make that button a little bigger or put it during the checkout which was all in-app… instead y’all make it hard to find and only slightly different than the already activated notices. I guess you auto-activate some promos but not others. Sour taste in mouth after being taken for a ride twice with this thing.
Zero care into the user experience. If user has spent the $’s to get a reward, give them the reward. If they need to click an activate button BEFORE, how about you make that button a little bigger or put it during the checkout which was all in-app… instead y’all make it hard to find and only slightly different than the already activated notices. I guess you auto-activate some promos but not others. Sour taste in mouth after being taken for a ride twice with this thing.
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Mr D
App would not honor $10 off first order. Very average
Worse app ever
I’ve never left a review for an app in my life but this is seriously the worst app I’ve ever had the misfortune to use. There is no ‘forgot email’ or help and I now have 2 accounts I can’t use.
Extremely Buggy
Unable to login, have tried verifying code several times (and just about everything else). Can’t use a new email to die to phone number being registered. Never had so much trouble just trying to login to an app!
Mr W
Terrible app, can’t order pickup, have to add card to view menu, then can’t remove that card. The only good thing is they give you $10 sign up bonus.
They need to add Apple Pay
You waste so much time signing up that by the time u realise you need a physical card your phones dead and you can’t pay with Apple Pay either now bc your phones flat
Total Rubbish
Whatever you do, do not forget your password. On the weekend there is no password reset available. Then when you are finally able to do a password reset it sends you around in circles saying your mobile number is already registered.
Updates
Why, when you update, does your password not get recognised. This is very frustrating.
Great service
The wait staff are friendly and helpful
Costs around $3
But then apparently it disappears off your statement
It’s a good app, But…
Recently, the app updated and now there is a place where you are unable to order, drinks because the drink menu doesn’t show up
Everything you’d need
This app got me a free beer so it’s about as good as it gets! Plenty of countries to choose from
Horrible UX
This app is buggy, slow and just not user friendly. While you may get some deals it’s honestly not worth the hassle of explaining to wait staff the app and how to redeem. Don’t bother!
Immediately blocked
Downloaded the app and tried to register but it keeps telling me I’ve already registered my mobile number. So I tried logging in with both my emails and when they didn’t work, sending reset password links to them. Nothing gets sent. There’s doesn’t seem o be a contact us or anything, and I can’t figure out how I’ve signed up without my email. So my mates got the $10 discount and I sat there for 15 minutes locked out of the app then paid full price. Great.
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