App failure
The app goes into an infinite loop of refreshing every 5 seconds. We can’t do anything on the app now.
Never opens
This app never opens properly at first instance. I have to constantly open, close, reopen multiple times. Sometimes I even had to try through the day before it finally launch properly after one whole day of trying. There is no issue with my internet connection as I can use other apps properly.
Update does nothing to help at all.
Update does nothing to help at all.
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The worst UI/UX
We had to move from the iCondo app to this monstrosity. Good luck finding anything. Nothing about this app’s design and layout is intuitive. It gets more and more frustrating with every use.
Lousy & Dumb App
The user experience is VERY VERY BAD. It claims to have many things but you will find many useless. This app is used by OMYHome for their condo management. It has many advertisement to service themselves and NOT the residents. If you are in MCST looking to change MA & they offer you this app, you should think 3 times before you engage them. But the basic features which residents want are not there at all. User experience in the app is be try bad. This is a basic programming which Simply boss Kenneth Cheong cannot even fix and he talks a lot but no action. K talked a lot but cannot deliver one. Another thing is after you read one message & go back, it goes back to the main menu and you need to nagivate to the list of messages again, scroll again & again, pick the right message to read. Between the READ and Not READ colour is same same, it is difficult to find the unread message. Suspect the app is outsourced to some cheap & dumb programmers. Stupid programmer cannot make it one. Such simple thing also cannot do.
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Redundant marketing features distracts user from original intent
Too many redundant and marketing related features are distracting the user from the key function such as CONDO SPECIFIC announcements, service requests, facilities bookings etc.
Extremely buggy without chat support
Buggy app that doesn’t allow critical tasks such as upload of tenancy agreement or pay booking deposit because buttons are unresponsive. Navigation and way finding within the app is also confusing because of certain critical tasks are not placed next to each other (when you apply for moving permit, you need to pay a deposit. But the next steps are not immediately shown to you and you had to navigate to a new page which is unresponsive. Also, chat function is one way — you can only receive messages from Simply but cannot reply or ask for help.
Extremely frustrating and impossible to use!!!
Had to call my condo management to resolve the issues when this app is supposed to help simplify basic tasks.
Extremely frustrating and impossible to use!!!
Had to call my condo management to resolve the issues when this app is supposed to help simplify basic tasks.
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Big
The service request is unable to be completed and submitted as the drop-down list for type of request is unavailable and it is not possible to upload phy. Thus the service request cannot be completed and submitted. Please check and rectify! Thanks!
More bugs after May 2024 patch
Unable to select “Type of Request” when filing/adding a New Service Request. So residents are unable to file any requests!
Very “good” patch to indeed. Lol
Very “good” patch to indeed. Lol
Signature at Yishun
The App is user friendly. The notifications are pushed through in real time. Great App for booking facilities. Iris from Management office is also very friendly and helpful in solving issues for us.
Sant Ritz
As resident, this app help a lot. Thank you Crystal and Simply team.
Sant Ritz
Good app for condo management... Simple to use. Can feedback to Sant Ritz team easily... Crystal always very patient and helpful. Thank you.
Sant Ritz
Simple and easy to use.
Fast response by the MCST team.
Fast response by the MCST team.
Sant ritz. Useful app.
Useful app to communicate with management office.
Very easy to use
A very effective App to manage our condo and report issues/maintenance. This has helped make it easy for me as a resident of Sant Ritz to report issues to my MA and get it resolved without needing to chase or go in-person.
Sant ritz
Useful apps & good service from Crystal
Sant Ritz
We are Sant Ritz resident and would rate the services provided by Crystal is good and helpful. Keep up the good work!
Rio Vista Resident
This Simple app is very user friendly. Serves our purpose well. Management staffs are attending to our problems promptly. Mr. Roy at Rio Vista management office is very courteous and attends our issues and concerns promptly.
Rio vista
The app is very friendly and easy to use. It’s a one stop app and makes everything so smooth.
The staff is friendly and very supportive and accommodating. They are very efficient and always willing to extend a helping hand or provide advice in a timely manner. They hve also proven to be very knowledgeable in handling the estate. . I am thankful.
The staff is friendly and very supportive and accommodating. They are very efficient and always willing to extend a helping hand or provide advice in a timely manner. They hve also proven to be very knowledgeable in handling the estate. . I am thankful.
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Sant Ritz
The management team, Crystal & David have been very helpful and friendly since day one I lived in 👍😊
They solve my issues and assist my enquiry quick and smoothly. Thank you very much 🙏
They solve my issues and assist my enquiry quick and smoothly. Thank you very much 🙏
Sant Ritz Residence
App is very easy to use. Officer manager, Crystal was very friendly on guiding us how to use the app.
