Good luck logging in
I would like to file some wellness claims, but it is impossible to login. I have tried resetting my password with every possible workaround you can think of and every time I get to the password recent screen, it doesn’t let you save and advance. I have called their customer support multiple times and every time I tell them what I did to try and reset my password and all they every say is, “I am going to send you a password reset email.” As if I hadn’t just told them I tried that a dozen times. Absolutely useless platform and support.
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Login
Will not let users log in
Don’t apply for the trash!
Don’t loss your money, this insurance is trash!
User Friendly
This app is perfect for filing a claim. The process was smooth and easy.
Critical illness
They were excellent
Would be nice if it worked
This is a lot of app to only display a title page. Logins do not work; account registration loops without working. It makes me wonder if maybe Allstate is not a good choice to do business with since trash is free.
Login Issues
Even after dealing with their “tech support” I am still unable to login to the app or the website through a browser. Typical Allstate quality.
Passcodes Not Recognized
I’m convinced that Allstate purposely made this app absolutely ridiculous to use so people will not submit claims. I repeatedly tried to log into my account with my correct login details but every single time a passcode was issued the app would tell me the passcode was invalid. The app is absolutely worthless.
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Bad app
Can’t even upgrade
Login does not work
Newest version ….copy and past login info and still a no go ! What a garbage !
Horrible
Just a truly terrible app
The worst literally
I’m constantly having log in problems with my account. It can never find my account and never logs me in even though I have my information saved on my phone. I deleted it and then retyped it. Guess what? Yes it still is giving me so many problems. Definitely need to trash the whole app and start over. Omg this is a major inconvenience especially as a customer trying to use something that should help me not frustrate me and hinder me
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5 stars so it would be at top.
This company does not pay claims at all. If you got a policy for cancer , life , Disability...... you will not get paid. They do not tell you that if you get hurt in the first year of your policy that you are in a pending status till you die. Or just go away. About the only way I can see them paying is through an attorney , I had the privilege of dealing with them since April . No " pre existing condition " but still no payment. They dig and dig and when they find nothing they just flat out don't pay. They use a filthy company United something ... to peddle their bogus policies. No one gets paid. They just take in money in seriously shady ways. If you have a policy with them I would call and start asking questions about how long it takes for a decision to be made , what happens if they find no pre existing conditions ? And then make your own informed decision. I was taken by them. They laughed the whole way through. Disgrace company. I honestly don't know how the employees work their knowing they are ruining peoples lives ? How they sleep at night knowing a 3 year old child loses its home. I have no clue how they do it. But it makes me sick. And I hope this sincere message makes people rethink the policy they have or are about to have.
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Horrible App
Asking for update. But, when you try to update the app closes.
Logging in
I have never had such a hard time logging into website. I even deleted the mobile app and reinstalled. Figured because the mobile app was acting up, I would sign in on computer but that didn’t would either.
Login
Can’t login
