Do NOT order through the app
I like Teahouse the restaurant a lot, but when I order through the app it never sends me a receipt and has charged my card without the order actually going to the restaurant before. So I have to explain to the staff that I already got charged even though they never got my order and I don't have a receipt.
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App Needs Improvement
Why can’t I order directly on the app? When I click order, it re-directs me to a different page and then asks me to sign in. That basically defeats the purpose of having the app. I should be able to order right on the app and now have to jump through hurdles.
Amazing!
So first off, the lumpia egg rolls are fire 🔥! Also I ordered thru the app, when I checked the app it showed I had no orders so I decided just to go order in person. When my order came out, they realized they made the drink twice and I expressed the trouble I was having with the app and the nice people there gave me the 2nd drink for free!
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Free drinks are TRUE
If it is your birthday you can get a free drink if you have 70 points you get a free drink NO SCAM
Disappointed
The app worked one time then I could load it again. I am receiving error “ Could not open app”. I try to reload and it still does not work. This app is a waste of time.
No more Roulette games
I downloaded the app because of the roulette games , it was so much fun, after that I used to place my order.
But they removed the roulette. So I deleted the app.
But they removed the roulette. So I deleted the app.
New app based points system bad idea
App is slow and poorly designed, have registered three times and still shows not completed even w staff seeing it done, no credits for sales transferred over from previous purchases. Has become a PIA to use. Too bad - was neat set up originally.
Outdated & Slow
This app really isn’t a app but rather a web page holder. It doesn’t properly record orders and rewards. It’s so clunky with its poor design and does not always save your information making you have to re log in everytime. Feels rushed and just not well thought out.
Unnecessary
It’s a web wrapper app. Everything loads slowly, even on Teahouse WiFi. My points from the old system didn’t transfer. Y’all had my loyalty before requiring my email address to get points on drink purchases — so tell me, how is this better?
Free Drink Scam
Back before there was an app it was any free drink, boba or not. Now it’s only 4.55 for a free drink?? I have to spend $60 to get one free drink and it cant even be the full amount. If that isn't that biggest money grab from a giant corporation I’ve ever seen! It’s called a free DRINK and y’all wanna market yourselves as a boba shop and still charge me for the boba
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