App
Useless, paid I. Apple Pay twice. No paper just keeps sending me back to subscribe?? Given up, says no payment, but have paid twice and still cannot load Times App asking for payment AGAIN??
Dark Theme Do Not Work
I usually read the news at night and want to use the Dark mode under the settings. I tried to turn it on, but it does not switch to Dark at all.
Awful
Tried to access the free trial but told account wasn’t registered and app wouldn’t load. Only noticed a couple of months later that my bank was being charged. Took ages to find a link that worked to be able to reset account and cancel further payments.
So frustrating!
Not at all impressed. This is the fifth day I have been unable to load Puzzles. I have reported this issue several times, with zero response. Very disappointed.
Great, But Repetitive
DT has been ‘my’ paper since I was 10 or so. Hence the move to online was always going to happen. Still enjoy the ‘paper’ but a couple of observations - some headlines are increasingly sensational, and articles are repeated, sometimes two or three times, as one scrolls down the page. Finally, more journalism, less reporting, please.
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Latest update annoys with cookie acceptances
Keeps asking to manage cookies. Please sort it
Free subscription
Impossible to cancel without calling them
Harry and Megan
If you want wall to wall coverage of Harry and Megan then this app is for you. If you want news, then look elsewhere.
I’ve deleted it.
I’ve deleted it.
What’s missing is a decent Books section.
It’s a real shame that the DT, so strong in many areas ( politics, sport, fashion, film), has abandoned its once terrific Books coverage. Please bring it back! Hardly any books, esp novels, are now reviewed. Newspapers are read by readers. We aren’t being served.
Good value subscription
When I was a paperboy in the mid 70’s I used to frown on houses which took The Telegraph! The thick broadsheet was far too heavy to lug around, especially at the pay rates paid in those days. It’s great that I can now fit all that pulp into my pocket.!!
On the go
It’s really good to be able to read quality articles when I’m on the go. Unfinished reads can be quickly found and finished
Great content, awful app
Frequently fails to load properly (despite using latest version of app and IOS). Kicks you out of an article back to the main page while reading. Sometimes just doesn’t load at all (white page). Good journalistic content though.
Keeps going to home page
Unstable app that keeps sending the reader back to the home page when reading an article. Even worse it then hides that story as it thinks you have read it.
Needs fixing
Whilst the telegraph content is still mostly as good as its ever been - the habit of the app to return me randomly to the front page has been a contributor to my decision to cancel my subscription
What’s gone wrong?
I purchased your online version a few weeks ago and until today your App has worked reasonably well. Now I cannot access anything other than your highly irritating advert wanting me to sign up for something I don’t want. Each time I try the ‘back’ arrow or try other options, the Ad slides straight back on screen. I’ve tried deleting and reinstalling and that achieves nothing. This happens on all my devices, despite all being updated. What’s gone wrong.
UPDATE.
I got in touch with online chat and Connor resolved the issue in 10 minutes. Seems for reasons unknown the Telegraph changed my email address somehow and I could no longer log in with the one I had registered. All sorted now.
UPDATE.
I got in touch with online chat and Connor resolved the issue in 10 minutes. Seems for reasons unknown the Telegraph changed my email address somehow and I could no longer log in with the one I had registered. All sorted now.
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Great
I enjoy reading TheTelegraph daily on my IPad. Also all the daily updates. Clearly my offer from you is great value. Thank you.
Cannot access
Paid for Telegraph subscription and works fine on PC and iPhone, but refuses to work on iPad as did not sign up via App Store. Browser links to app in iPad too.
Time
It takes a long time some days to get everything right
Not working correctly
For the last six months have been experiencing issues with mobile version. Clicking on headlines take you to the article momentarily and then returns to front page - very frustrating. App update fixed temporarily but issue returned again now - not sure if it’s a caching issue?? Please resolve.
Can’t read it.
Readers’ comments are too small for me to read and can’t be enlarged. WHY NOT?
