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The USO

The USO

by United Service Organizations, Inc.

160 ratings
71 reviews
🌟 Lifestyle

Archived App (Last seen on 29 Apr 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • April 14, 2017
  • January 28, 2025

Developer

United Service Organizations, Inc.
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Reviews summary↘︎
⭐71
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Easily locate USO centers, explore available programs and events, and manage check-ins. Connect with USO locations worldwide and provide feedback to improve the user experience.

✓Find USO locations
✓Discover USO programs and events
✓Explore global USO centers
✓Contact USO locations
✓In-app check-in
✓Rate USO experiences
Show original description

What users say

Summarized from real user reviews of The USO. Based on 160 reviews and a 2.6/5 average, it highlights the 5 positives and 16 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 🚀Fast check-in when working
  • 👍Easy to use when functional
  • 💡Pathfinder program helpful
  • 🚀Quick sign-in process (historically)
  • 👍Location recognition

Negative things

  • 🐛Check-in process fails
  • 🐛Login issues persist
  • 🐛Email verification loop
  • 🐛App is outdated
  • 🐛Inconsistent functionality
  • 🐛Location detection issues
  • 🐛App unavailable in region error
  • 🐛Profile update problems
  • 🐛Tasks deleted from Pathfinder
  • 🐛Facility status not shown
  • 🐛App requires reinstallation
  • 🐛Cannot complete profile setup
  • 🐛Password reset not received
  • 🐛Sensitive PII required
  • 🐛No barcode/Apple Wallet option
  • 🐛App broken for years
See all reviews

What's New in The USO

5.0.7

January 28, 2025

Bug fixes and stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

App broke

The app has not allowed me to log on for several years. Recommend checking this as my friends also cannot log on via the app even though most of them are kinda ok.
GeorgeJorgeRollinsonGeorgeJorgeRollinson

Check in issues

Every time I try to check in the check in process never goes through it just keep checking if I can check in please fix issue
DangerD!DangerD!

Outdated

This app used to be great but now it doesn’t complete the sign in. It just sits and spins.
SureShot434SureShot434

Fast check in

Used it today for the first time. Super fast check in.
App is flawedApp is flawed

Does not work

I am unable to check-in to any USO. When I try to, it loads in perpetuity.
Michael23Jordan84Michael23Jordan84
See 66 more reviews

Developer apps

USO Volunteer Community
USO Volunteer Community

Manage your volunteer activity

📊 Productivity

(2.1K)

Free
See developer apps

User experience

🐞

Reported Bugs

57 issues

App has not allowed login for years

Bug

Check-in process never goes through, just keeps checking

Bug

Sign in just sits and spins, doesn't complete

Bug

Loads in perpetuity when trying to check-in

Bug

Never gets past the checking in wheel of death

Bug

Sometimes requires re-installation to check in

Bug

Cannot add phone number, no code prompt

Bug

Editing dates of service resets to today's date

Bug

Check-in process stopped working recently

Bug

Spins and spins but won't check in

Bug

Loads indefinitely when going to check in

Bug

No longer lets one check in, never ending circle

Bug

Loading circle, check-in process never completes

Bug

Not receiving password reset link

Bug

Cannot complete profile, same issue for many users

Bug

Email verification loop, takes to app download page

Bug

Continuous loop of email verification

Bug

App allows check-in when facility is closed

Bug

Won't let me login, used to work

Bug

Validation stuck on loop, email link leads to app store suggestion

Bug

Cannot complete sign in check-in because cannot complete profile

Bug

Tried to verify email almost ten times, leads to app store

Bug

Bugs still there, continuous loop never gets email verified

Bug

App continuously deletes tasks associated with Pathfinder program

Bug

Unable to set up account, never receive email

Bug

Unable to check-in at Nellis USO, spinning wheel

Bug

Not allowing account verification, something is wrong

Bug

Caught up in a loop trying to set up account, email link never works

Bug

Registration loop, email link opens web page that opens App Store and freezes

Bug

Click link in email to verify account, returns to App Store, won't finish steps

Bug

Email link brings straight to App Store page

Bug

Link to email doesn't work after clicking

Bug

Verification link sends to App Store, impossible to verify email

Bug

App sign in does not work despite multiple clicks on confirmation email link

Bug

No link shows up in email to complete profile

Bug

Validation email link does not work, leads back to start

Bug

Unable to login, verified email, deleted and reinstalled, no verification link

Bug

Cannot complete profile, never ending loop of sending link to email

Bug

App is no good, no link shows up in email

Bug

Every attempt to sign in fails, verification link leads to app store

Bug

Cannot log in, verification link doesn't work

Bug

App doesn't help with verification, no email access on smartphone

Bug

Cannot complete app installation, nonsense loop

Bug

Denied access too many times because app is garbage

Bug

Check-in button doesn't work sometimes

Bug

Link does not recognize app, times out, leads to App Store, app not available in region

Bug

App won't let me sign in, tells me app is unavailable in my country

Bug

App works for a few weeks then quits

Bug

Unable to checkin or validate email, link takes to App Store, app not available in region

Bug

Latest update caused issues, won't let me check in

Bug

App will not let me check in after update

Bug

Unable to update personal information

Bug

Location problem, says no locations nearby when standing in USO

Bug

Cannot check in to BWI USO

Bug

Cannot update guest number after check-in

Bug

App gives error message stating user is too far away to check in

Bug

App takes me to create account page even after signing in

Bug
✨

Requested Features

5 requests

Add closest USO location finder

Feature

Implement barcode/boarding pass system for check-in

Feature

Add favorite USO location option for faster check-in

Feature

Show facility open/closed status before check-in

Feature

Allow updating guest numbers after check-in

Feature

FAQ

What does the USO app do?

The USO app helps service members and their families find USO locations, discover programs and events, and check in at participating centers. It also allows users to explore USO facilities and programs globally and contact locations directly.

How can I find USO locations with the app?

You can find USO locations near you by using the app's location finder feature. It also provides details about the amenities and services available at each location, and allows you to explore USO centers and programs around the world.

Is the USO app free to use?

Yes, the USO app is completely free to download and use. There are no in-app purchases or advertisements mentioned in the app's description.

Who is the target audience for the USO app?

The app is intended for U.S. service members and their dependents. It provides them with a convenient way to access USO services, find information about programs and events, and streamline their check-in process at USO locations.

Can I check in to USO locations using the app?

Yes, for service members and their dependents, the app allows you to skip the line and check in directly from your mobile device at participating USO locations. You can also rate your experience at locations you have visited.