Not working as expected
I’ve been using this app for almost two months now and even that I like it, it’s not functioning well. The photos part to scan your body doesn’t work well, it doesn’t have a timer or a way to take the pictures or video. I have not been able to log in my new weight at it crashes or just freeze the app. Please fix this issue, as I paid for a functional app that helps me to achieve my goals.
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Misinfo
Inaccurate ai info
Stuck on workout screen
Can’t get past start your first workout pop up! I tap start your first workout and nothing happens, it stays stuck on that screen
Apple id
It will not allow me to sign up or log in , was looking forward to using this app but i cant get past the first step
How can I contact support?
I recently purchased an annual subscription to Thelo and started a weight lifting program. I would like to move my rest days to be Fridays and Saturdays. How can I do this in the app? I wasn’t able to find a support contact.
Bad AI
The actual conversational AI doesn’t work. keep saying “coach can’t respond” I want my money back asap.
Hard to cancel subscription
The app doesn’t work most of the time.
Paid for Yearly Subscription and App not Working
I’m very upset because I was so excited to use this app but once I paid for the yearly subscription the Apple Store is not recognizing it as a in-app purchase. When paying it sent me to a different paywall (Not Apple) and now when trying to activate the device it continues to try and make me pay again. This is very frustrating and to top it off when clicking the help link to contact the company it leads to a page that doesn’t work. Not a great feeling to feel I lost $60
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Don’t waste your time
This would be a great concept if it actually worked I tried to select what days I wanna work out. It completely ignored it and had me resting on the days that I wanted to work out you cannot get a description or make any changes once it selects your plan if I could give this a zero stars I would
App crashing
Love the concept but unfortunately I’ve not been able to use all features. The app often shows a message: crash detected and I haven’t been able to consistently talk to the ai assistant (blank screen) when I’ve needed help regarding the exercise routine.
Other than that it’s really good at giving body analysis and providing exercise routines specifically for problem areas.
I would say a voice coach added to guide through exercises would be great. Or visual videos to show the workouts, it does provide links to view the type of workout it suggests but those links haven’t consistently worked for me.
Other than that it’s really good at giving body analysis and providing exercise routines specifically for problem areas.
I would say a voice coach added to guide through exercises would be great. Or visual videos to show the workouts, it does provide links to view the type of workout it suggests but those links haven’t consistently worked for me.
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App doesn’t work
I have been trying to contact support because the app doesn’t work and I have gotten no response. The app refuses to let me do anything and I was charged $132 for it to not work.
Great concept, poor function
I loved the app at first and all of its capabilities, but the meal logging function seems to have stopped working entirely after only a week of use. I also wish there was a function to recommend specific macros based on individual goals. Otherwise, lots of potential for a really great app.
Awful.
If I could give zero stars I would. This is an absolute scam. It won’t make any workout plans. Don’t lose your money and get scammed like I did.
Good but not perfect
I very much like the idea of this app and most features work pretty well so far. The one thing that is a real drawback for me is that the app doesn’t seem to understand what day it is (usually an AI issue) and it is combining all my meals on “today”’s dashboard. e.g. I logged meals yesterday (Monday), but was showing up on Sunday. I removed and re-added thinking it was my error. I got it to show on Monday. Today, I added my meal first meal and noticed the dashboard shows I’m at 88% of my total calories already. So I click the calendar days on upper left corner and see that there is nothing logged for yesterday and it’s all on today now. So then I go to Your Data>Nutrition> view timeline>meals and it shows I logged yesterday’s on Sunday and today’s yesterday. Yet it bundles it all in one day on the dashboard-all in all it’s not mapping correctly and that is really disappointing considering how much this app costs.
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Amazing
I cant believe it’s just told me everything about my body in two seconds
Shape
Gives me perfect overview
Amazing App
I am so impressed with the insights from my body scan. I’ve started the workout plan, excited to see my progress. I recommend everyone to try this out
Response from developer
Thank you for the positive feedback
Review
Mine makes me Start from the beginning by signing in and saying if I’m female or male and that whole process but once I get past that it has all of my activity saved. Is there a way to fix that?
App Crash
This app has crashed 4 times since I’ve used it. To say that I’ve paid for a yearly subscription. It is very frustrating and irritating that the app isn’t working properly!
Amazing!
The beginning process is so easy and cool! i’m so excited to get started!!
